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February 2024 by john paulda
Used the ups shipping to return an Amazon purchase
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January 2024 by Annette Ward
Phone's and Service is "WORTHLESS",.....
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October 2023 by Sheila Pilger
It was a very good experience
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July 2023 by Veronica
Very helpful
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July 2023 by Crystal Staggs
Love this place
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July 2023 by Jeff Ballesteros
Tad bit rude
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July 2023 by Dawn Cherie
I am one that is huge on good honest customer service, knowledgeable staff, and effort. I live about 35 minutes away from this store in Missouri however due to how great they were to a good friend of mine I figured I should give them a try. The Boost Mobile near me tried to charge me $290 for 2 free phones, 2 single plans (even tho I asked for a multi-line plan and tried to force sell me all accessories and said if I didn't buy their bundle that the phones would cost me $99 a PC. NO THANK YOU!!Yesterday from the moment I called the Alton Boost store to verify promotions and general pricing to the moment I got home and actually had service I can say without a doubt I will not go any other phone store but ALTON'S BOOST MOBILE!!!While Chuck was busy transferring my phone numbers to the new phones he confirmed everything with me as the process went along. The store would go from just myself being the only customer in there to 4 or 5 others customers. Every single customer walked through the door was greeted with a genuine hello, how can I help you and everyone of them had entered the store saying "Hey Chuck" and every single customer walked out the door satisfied with in 10 or 15 mins from the the time they arrived. From assisting with payment processing, putting new cases or screen protectors on a device, to insuring that my service transfer was completed properly. The obvious pride Chuck takes in providing stellar customer service, his knowledge of Boost service and and the phenomenal reporte he has with the customers is rarely seen anymore when in a retail store. It was worth the drive to visit that store. I honestly do not remember the last time I walked out of a store feeling like my business was more than just a transaction.5 STARS isn't near enough to say thank you for the best customer service experience that I have had in a long, long time. No shady bs, no crabby staff. They go above and beyond to help each and every customer.For the 1st time in 2 years we can finally use our cel phones at home. ????????????
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May 2023 by Shawn Ancona
Got a phone at different store that did not want to help. These people are quick and really good at what they do I highly recommend using this boost store
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April 2023 by gina yarbrough
Not a good experience with Boost as phone provider at all
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February 2023 by Niki Fleming
Chucks the man with the best plan!!!
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November 2022 by Givenup
I will give this store a rating solely because the owner his name is Chuck and I must support the name nothing more.
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August 2022 by Cambrea Hamilton
Listen, if you have never dealt with Chuck I advise you to. Not only is this man a very respectful individual but he will go out of his way to help anybody. I made it to his store right before closing and he still stayed and helped my fiance and I get new phones, insurance, and cases at a very reasonable price when he could have easily said I'm closing up for the day. Please go see Chuck he is the man with the plan!!! Bending over backwards for his people is an understatement.
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August 2022 by JOHN WELLS
I WOULD GIVE IT 5 * IF IT WOULDN'T BE SO NOISY IF WASN'T THE KIDS AND THE STAFF NEED TALK LOUDER DO TO THE KIDS PLUS THE PARENTS NEED TO LEAVE THEIR ANNOYING BRATS HOME SAFE ( ALL STUFF LOCKED UP EXCEPT TOYS ) TO ENTERTAIN THEM SO THE BRATS STUFF THEIR BRATTY KIDS FULL OF FOOD AND DRINKS SO THEY GO TO SLEEP THEN PARENTS WILL BE ABLE TO GET THEIR WORK DONE
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July 2022 by kathy spraggs
Very polite and eager to help
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July 2022 by toya perry
Great customer service
