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February 2024 by Mazola Stockley
Excellent service always the pharmacist Ann is a delight she explains everything thing you need to know about your medication Cathy and Tammy are so nice and professional Thank you for your kind and courteous service ?
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January 2024 by Aj Mayday
There has been an ongoing shortage of my medication. When calling mostly everyone is snippy and rude. There have been two I've ever talked to over the phone that were genuinely nice and pleasant (thank you). But one specifically is quite rude and unpleasant. Drop the attitude ma'am, I'm just asking so I know what I need to do.
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January 2024 by William Ringman
Food coolers went out everything is almost room temp. Bloated dairy containers (bacteria growth from improper temperature) then lied to about it by an employee. Will never shop here again.
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November 2023 by Donjeola Keller
Great!
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September 2023 by PL
I love the quick turnaround and friendly staff here. they always remember my name and help me. So hard to find caring and sensitive thoughtful employees at busy pharmacies like this one!
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September 2023 by Jacqueline Luna
If I can give it 0 stars I would, but because of the impeccable work of Kahdejah & Andrea you get 4 stars .Today I stopped by the pharmacy.. This was 5-10 minutes prior to them closing (pharmacy). Placed my keys on the counter to pull out my Id and insurance. Note I did NOT pick my keys up before leaving. Stepped to the front to pay some other things. Upon leaving I was like damn my keys I left them on the counter. Go back and the pharmacy was closed. So I tell the staff like hey I left my keys in the counter. Pharmacy tech assured me no keys were on the counter prior to closing the gate. So I retraced my steps, no keys to be found. I was going crazy. Manager Kahdejah retraced my step with me a couple times, because 2 set of eyes are better than one. Let me just say she went above and beyond .. She was on her knees helping me look. Her and manager Andrea did not stop until found. Andrea ended up finding a tiny end of my green house key sticking out from the pharmacy gate. With that being said she did let me know both her and Kahdejah are not licensed and can not open the gate. Next option was to call the Gm Patrick Robinson. This general manager lives right around the corner and they thought he’s license and can open the gate so the decide to call him. Through that conversation between Andrea and Patrick, she explained to him that I do not live in the area and I’m injured. He basically showed not type of remorse or emotion to my situation. He told her he can’t and will not do anything until Monday 9am. Keep in mind my car keys and house keys are attached to this chain. Andrea got off the phone and relayed the message over. So I nicely told her, I do not have a way to get home, I will not leave without my car ( note I live in the Marquette park area, aside from that I have an injured leg and it was 90 degrees outside) This by far was the worse customer service experience I’ve ever dealt with, in reference to how the Gm handled this situation. A huge shout out to Kahdejah and Andrea for living up to Walgreens standards. Patrick Robinson please take some notes from your amazing management staff and do better!!!
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May 2023 by Paula Hight
Went to pick up scripts today for a family member. At 4:45 the drive up was closed. Went inside and stood in line. Get to the counter and give the info for the scripts. Tech comes back with one of three scripts. Can't find the others. This is the second time in a row this happened. Of course, the two missing scripts are the critical ones. Finally at 5:45 I was handed all three. "Have good day." No sorry for the inconvenience, or for the wait.
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April 2023 by Katie Knaakkk
I will be calling corporate as well about this location is, I was shoving, I went to the pharmacy which took forever to get a an over-the-counter product, then on the way out who was approached by “ the store manager or associate portrayed herself as also the side, top-flight security, she thought; as she approached me, she began to unzip my bag and accuse me of stealing items that she was in zipping my bag. I told her not to touch me, and that I would unzip my bag and show her myself. She proceeded to notice that there is nothing in my bag, and while being embarrassed by everybody, standing in line watching told me that I had handed my “ thug” boyfriend, who happens to be African-American, who was in the store solely to let me know our Uber was running low on time. Not only did she embarrass herself she attempted to embarrass me, while snatching the bag of items I have bought from the pharmacy as if she was going to take them like they were stolen. When I called up there after leaving, she claims her employee at the pharmacy. It sold me the wrong item, and then it was valued at $50 instead of 3.22. And asked if I would bring it back. This place is a joke and judging from the other reviews, it’s not the first time some racist or a slightly racist and poor judgment has been made with that being said, I will not be going back to that Walgreens, unless it is to get it, her name there is that completely different approach that could’ve been taken if she has suspicion of me stealing, but I don’t know how I could be accused of stealing when I was still back by the pharmacy and only had that item that I just bought from the pharmacy there she broke the rules of touching me and my personal belongings, then shouting due to her own embarrassment. If anybody knows the actual manager there, please comment below.
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February 2023 by Robin Henry
The pharmacy staff is RUDE! The little man working today, February 25, 2023 at 11:30 AM is insensitive and obviously does not know what the definition of customer service is. he needs to learn how to talk to people because you never know what mental state someone is in. He needs to be retrained over do better when hiring people.!
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February 2023 by Ariel Alvarado
Went in for photos and the First lady I spoke to was rude because I had made a mistake ordering photos and so I asked to speak to someone and she was talking behind me to someone about how I didn’t know what I was talking about or doing thank you to the second lady was so nice I thank her because I was at an all time low after getting out of the psych ward and was on suicide watch I’ll never forget the second lady
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November 2022 by Silvia Ortiz
The pharmacy staff is beyond rude. I can clearly see two workers as i stepped by counter. One makes eye contact with me but continues working on the computer. The other one leaves to the back. The third one is literally shouting about t "who did the fridge? It's a mess" they continue having a conversation. I finally say excuse me yet no one absolutely no one acknowledged me. Finally the one in the computer asked me if i was picking up. I ask my question, she proceeds to shout my question to her co worker who responds "I am in the fridge i can't hear you" so by then i had enough so I shouted back "how ironic because i can hear you just fine". They have the time to have a whole conversation in front of me but don't have the time or energy to help a customer????
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November 2022 by Ashley N.
I've been coming to this pharmacy for a few years and just now I'm starting to have problems with my medication. Every month it seems to be a new excuse of why they don't have my prescriptions. Honestly so ridiculous clearly needs new management!
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November 2022 by Maria K.
just did a pickup order for my 8 month old son to get him medicine because he's sick. when i arrived in spot number 1, i rolled my window down and said "hi thank you so much" to the lady that brought my order to me. she didn't even make eye contact, didn't say a WORD. she half handed me the bag, hang out it on my passenger seat. it was a white or hispanic female with blondish hair. i NEVER leave reviews but this was ridiculous. if you don't like working with the public get a new job lady! DO BETTER! giving two starts because lady as cashier was really nice helping me with a mishap at register when i had to go inside. SMH!
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October 2022 by Michelle L.
The pharmacy at this location has the worst customer service. The customer service in the store is great. Do better pharmacy
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October 2022 by Hannah W.
Pharmacy is TERRIBLE! I can't stand going here. So disappointed in this business. I've called to speak the the pharmacist and have been on hold for over 15 minutes and have called multiple times.