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April 2021 by Damita Williams
The owner does a Great job, but does not care about her customers. True professionals care about making their customers look and feel good. She expects everyone to be in time, but she's always running late. I am on time for every appointment and have waited for her many times. I was running late about 15 minutes and she wouldn't take me. Also, required a deposit if I ever made another appointment. It wouldn't have been so bad if my wedding wasn't the next day. She had no grace and didn't care that I needed services for my wedding. I have been going to her for years, so this hurt my feelings. Clearly it's just about the money. Unfortunately, I won't be returning.
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November 2020 by Francine E.
The owner has a horrible attitude. I paid her via my bank she called me very rude & said i never paid her. I told her yes I did. I showed her receipts that I did & my bank said it processed she called me every day saying PAY ME MY MONEY. She told me to cancel the transaction. I told her its issues on ur end at ur bank. My bank said it was issued. K told her go to ur bank she said I. Too busy. Bottom line it went thru it was an issue with her bank. She harassed me for a week & never apologized. She told me don't come back i can replace u. Dont use this person ho to another shop.
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September 2020 by Aretha Reed
I Love this place ❤ The Owner does an excellent, amazing job and she makes you feel very comfortable and welcome.
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August 2019 by Jean H.
Worst place to go Ty's never comes in on time calls st last minute all the time to tell you come an hour later very unprofessional and very rude my one nail chipped and didn't want to fix it wanted to do them again I said no I just need one done all in a text told me make my day and never come back they should close this place down th
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July 2019 by Lacey F.
Ty is amazing. My nails always look fresh, never break, and I always, ALWAYS get compliments when she does them.
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July 2019 by LaShaun Cadney
Went on my birthday 6/28 and the following Sunday 6/30 nails are chipped. Had a mani /pedi wasn't the worst experience BUT wasn't the best. Because of the weather haven't gone to have them repolished. Not sure if I'll go back.
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April 2019 by Tracy Collins
Great service nice clean environment
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April 2019 by gary davidson
Very good job and will be back again
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April 2019 by Aurora Washington
Horrible I'm never coming here . Every time I try to come I'm not able to get in the nail shop
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February 2019 by K Zimmerman
After a horrible experience and two visits to City Nails on Cicero (worst experience in a salon thus far)I came here to fix a nail that was botched twice. The sign on the door said appointment only, but she took me. She fixed my nail, shaped them all and put a missing topcoat on them. She did an awesome job and quickly. The place was clean and peaceful. I met a nice lady in the pedicure chair (with an appointment) who praised this place for pedicures, I'll definitely be back for mine.
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December 2018 by Kalena D.
Ty does SUPERIOR work and has a very clean salon. Ty is by far the BEST nail tech I ever had!! I absolutely LOVE her work!!!!!!!!!
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December 2018 by De’ Vonne
My cousin told me about this salon, and I am hooked! I am a person who is obsessed with a “perfect” mani- no chip and pedi (reg.) The mark is hit every time AND the salon is EXTREMELY CLEAN AND SANITIZED!!!!!
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September 2018 by Tyra Brown
DO NOT COME TO THIS ESTABLISHMENT!!! 0 STARS!! The owner Tuyen is very unprofessional and is not willing to accommodate you requests. I had an appointment for 2pm today and I walked in exactly at 2pm. At 1:59pm I received a text from her asking if I was still coming. I told her yes I was pulling up. She asked to do my hands first because she double booked and had an appointment at 3. I told her that I needed to soak my nails off first. She insisted I receive a fill in instead. I told her my nails were cracking and soaking them off was the only option. She then went on to say she could no longer work with me because I was asking for too much. The last appointment I had with her I asked for my nails to be soaked off and she said she didn't have time and next time. The same thing when I asked for paraffin wax; she had no time and said next time. Well today was next time and she said she had an issue because I didn't state I needed a soak off and paraffin wax pedicure and she only set aside 1 hour for me. How am I to blame because she over booked? I'm so disappointed in how I was treated. Not only did she disrespect me, but she invaded my personal space several times. It got to the point where I asked her to take a few steps back, while I was sitting. I will never return. Prior to today, every appointment I've set with her she's been 30-50 mins late. I've never complained. She has 2 regular customers because I've referred her and anytime any of my friends come into town I send them to her. NEVER AGAIN!!
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September 2018 by Tyra B.
DO NOT COME TO THIS ESTABLISHMENT!!! The owner Tuyen is very unprofessional and is not willing to accommodate you requests. I had an appointment for 2pm today and I walked in exactly at 2pm. At 1:59pm I received a text from her asking if I was still coming. I told her yes I was pulling up. She asked to do my hands first because she double booked and had an appointment at 3. I told her that I needed to soak my nails off first. She insisted I receive a fill in instead. I told her my nails were cracking and soaking them off was the only option. She then went on to say she could no longer work with me because I was asking for too much. The last appointment I had with her I asked for my nails to be soaked off and she said she didn't have time and next time. The same thing when I asked for paraffin wax; she had no time and said next time. Well today was next time and she said she had an issue because I didn't state I needed a soak off and paraffin wax pedicure and she only set aside 1 hour for me. How am I to blame because she over booked? I'm so disappointed in how I was treated. Not only did she disrespect me, but she invaded my personal space several times. It got to the point where I asked her to take a few steps back, while I was sitting. I will never return. Prior to today, every appointment I've set with her she's been 30-50 mins late. I've never complained. She has 2 regular customers because I've referred her and anytime any of my friends come into town I send them to her. NEVER AGAIN!!
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August 2018 by Victoria Falls
IF I COULD GIVE 0 STARS I WOULD. Terrible place they said I couldn't get a design. They said I should go to a "black neighborhood" if I wanted that. Then I let them put the nails on and they tried to charge me $30 for no polish. They were medium length and said it was an extra $5 for that. Such a bad place and RACIST!