-
November 2023 by Venatius Agbasiere
Terrible and horrible experience. I don't want to generalize about the dealership. I had a bad experience with one of the staff Josh. I called all the way from Michigan about a particular car I was interested to buy, I told him I was coming in on Monday only for me to drive 3 hours and 40 minutes only to be told the car is sold. No text, no call, I wasted my time, gas, and energy only to be told I am sorry the car is sold when I already made a commitment to purchase the car. Very poor and dumb way to treat a customer and to behave as if nothing happened. I will never go there for anything.
-
October 2023 by Amanda M
Pro Cars advertised a Jeep Wrangler that I test drove and was very much interested in. I realized that the windshield wipers were not working and inquired about it before the purchase of this $25,000 vehicle. The whole fuse box needed to be replaced which cost over $1,200. They told me that they would order the part.. since then it has been 5 months and STILL NO FUSE BOX. Which ultimately means the car has no windshield wipers.This establishment sells top of the line cars and somehow can not accommodate me for this issue.
-
October 2023 by Craig Demakes
Pro Cars is a painless no pressure, luxury vehicle dealer that I would recommend to anyone looking for a pre driven vehicle. Prices are competitive no hidden fees no pressure to add on extended warranties or anything.Very respectful and informative staff, that equals the quality of luxury cars they offer.
-
October 2023 by Aamir Khan
⭐⭐⭐⭐⭐I've bought three cars from Pro Car USA and I couldn't be happier. The staff is not only knowledgeable but also incredibly honest. They guided me through the selection process transparently, making sure I got the best deal without any hidden fees.The cars have been reliable and the after-sales service is excellent. Highly recommend Pro Car USA for a straightforward and trustworthy car buying experience.
-
October 2023 by Aleksandar Andrejić
Best European car dealerThey have shop specializing on German, British and other exotic cars.All their cars are fully inspected before they sell, and they are giving warranty couple months on transmission and engine, which is awesome for luxury used cars.I recently purchased 2017 Mercedes GLS Josh, and Tony was there for anything I needed. I highly recommend this car seller!!!
-
August 2023 by Alex McCandless
I bought a used Subaru Legacy here and had a great experience. Saw a great deal online and drove a bit to see it. I am usually wary of dealers I don't know but everything went great and Bekim was easy to work with. They have an inventory of a lot of very high end cars, but many in the reasonable mid range as well. They took care of me when I had a minor follow up issue I asked them to address, no problem. Would do again.
-
August 2023 by Yanitsa Dones
I’ve always been a car person and have had lots of dealerships experiences. Pro Cars USA’s owner Tony keeps his dealership and his cars immaculately. His financial manager knows what she’s doing and got me in and out of the office in less than thirty minutes.Tony is a person that cares about his customers. His demeanor is so professional. He will speak to you with respect and understand how to effectively deliver top notch customer service. He is honest and will guide you through the process of car buying with ease. Tony and his team will get you the car of your dreams while making sure you can afford and finance it. This man is not your typical car dealership salesman!! After the purchase, I’ve literally called him about four times with questions about how to use the cars functions and he has answered each and every call. Pro Cars USA is clearly committed in its mission to provide its customers with luxury vehicles while delivering the best customer service possible. I will never use a different dealership to purchase my cars.
-
August 2023 by Bernadette Hughey
First time using Pro Cars and luckily Beckim helped us find my husband's first 'nice' car. He was knowledgeable and patient as we worked around my husband's impossible schedule and being located in another state. When it came to financing it he pointed us in the right direction and helped every step of the way. He really went above and beyond without ever being a typical push salesmen. Definitely worth the drive to Illinois to use Pro Cars and thos is our new go to dealer for our future car purchases! If you're in the market for a new car give Pro Cars a look. You won't be disappointed!
-
July 2023 by Mario Rocha
Purchased my first car ever with Pro Cars USA and Bekim made me feel so much at ease with my decision! Definitely spoke with so much respect and made me feel like a friend knowing this was my first purchase ever.
-
June 2023 by Paul Moorefield
In the latter part of April, by means of remote communication, I obtained an automobile from Josh Rodriguez. I am pleased to report that the vehicle was delivered to my residence in North Carolina in a timely manner, as initially promised. While I had initial concerns regarding the acquisition, my anxieties were put to rest upon the successful delivery of the automobile. I must commend Josh for his exceptional commitment to delivering what was promised, and even going above and beyond.
-
April 2023 by T L
I recently had the pleasure of purchasing a Mercedes S450 from Pro Cars USA in Alsip, IL, and I am thrilled to share my fantastic experience! From the moment I stepped onto the lot, I was greeted with warm and welcoming customer service my Mike that went above and beyond my expectations.The staff Bekim, Josh and Alex at Pro Cars USA were incredibly knowledgeable, friendly, and patient. They took the time to understand my needs and preferences and offered me a wide selection of high-quality vehicles that met my criteria. I was particularly impressed with their no-pressure sales approach, which allowed me to make an informed decision at my own pace.The entire buying process was seamless and stress-free, thanks to their efficient and transparent financing options. They even went the extra mile to ensure the vehicle was thoroughly inspected, cleaned, and serviced before I took it home.My new car has been a joy to drive, and I am confident I made the right choice by trusting Pro Cars USA with my purchase. If you're in the market for a new or pre-owned vehicle, I highly recommend Pro Cars USA in Alsip, IL for a hassle-free and enjoyable car buying experience.Thank you, Pro Cars USA team, for making my car dreams come true!
-
March 2023 by Wahhaaj A.
Terrible place!! DO not come here to buy a car... The people here specifically Bekim is very very rude. I would never give them my business and highly advice everyone not to either!!
-
February 2023 by Skip Nelson
The name (Pro Cars USA) says it all! The owner (Tony and his sales rep, Bekim) are undaunted by distance (Chicago to Florida). They worked overtime to facilitate my dream purchase of their most gorgeous (MHO) vehicle, 2022 Lamborghini URUS? I’ve been blessed to acquire several high end vehicles via the internet and interstate transactions over the years. Due diligence is a MUST! Pro Cars USA raises the bar. They have a great inventory of quality vehicles, but more importantly they are reputable, honest, and customer focused. If you are local, I envy the jewel you have in your back yard. And if you are long distance, I encourage you to broaden your opportunity to acquire the “Best of the Best”! I will definitely be doing business with Pro Cars USA in the future. Godspeed!
-
January 2023 by Faris Khan
I sold my 2019 Volvo to Pro Cars USA with the excellent help of Mike & Josh. They made the process super smooth and quick. These gentlemen stuck around late on a weekday to help me complete my deal. I really appreciated the honesty and the transparency. Pro Cars USA took away all of the stress and unpleasantness of buying or selling a car. I cannot say enough good things about Mike and Josh and how polite they were. They made me feel valued as a customer. Based on my positive experience with them I will look to do business with them again in the future.
-
January 2023 by Sean White
From arrival to leaving the parking lot in my new car, Pro Cars USA was the best car-buying experience to date. Bekim (Sales Manager) is a true gentleman and certainly puts the customer first - Bekim creates a friendly and professional environment, and ensures the customer feels welcome and supported throughout the entire process. 5/5 stars easily!! Thank you for all the help and will be sure to return in the future!
