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June 2024 by Trucker's Paradise
Unloading in 20 minutes .
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April 2024 by Don S.
I have been running a body shop for 38 years. There are a few decent people that care that work there, but as a company, they don't care one bit! Was supposed to get a part on Thursday 3-21 and I called the next day and they said Tuesday. I said that's okay as long as it's not longer than that, called the next day, still don't have it, called the next day still don't have it. They are the worst of the worst!
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February 2024 by Mitchell Wenkus
Brad went above and beyond to help my father with repairing his BMW rims. Brad really knows his stuff, is pleasant to work with, and is a total professional. Highly recommend Keystone Automotive.
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February 2024 by Jessica Askin
This is a horrible place don't go here
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April 2023 by Carlos A. Jaurez
I sent a set of four wheels for a 92 ford mustang to be refurbished. Joe took the order the pick up was a mess as the drivers keep showing up to my shop way before we open or when some one is here typically 830 and when we tell them they still show up early and they don't pick up in afternoons then the wheels came back with ripples on 3 of 5 spokes the wheel guy that had 8 years powder coating blaming it on the wheels age which is weird but okay not including the one wheel that was damaged and clear coated over we sent back with permanent marker marking the wheels with defects they denied to do the work again blaming it on the wheels age the marker then damaged the clear coat along with what ever chemical they used to take it off they had us pick it up because it was now our problem and the manager at the location told Joe to state its denying any work and repair to the damage due to the age of the wheel. Now we are going to install the wheels as is telling our client we are going to not charge him but as we were putting them on now realizing it's a completely different shade from o.e.m called again and this time was told by the wheel warehouse again well that's the color and it's always like that well look at the pictures and tell me it's like that to give poor refurbished quality now I have to buy new wheels that are matching in color to take care of my client.
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April 2023 by Sukh Ubhi
Quick unloading
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March 2023 by Pete Bennington
They Never answer the phone. and have high prices
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January 2022 by Douglas Mallon
I got into a fender bender this weekend (slid in some ice). I drive an 03 car and I don’t carry full coverage. Joe Jan at Keystone Automotive kept in correspondence with me and personally and diligently obtained my bumper. I had it within days, brand new. I can’t say enough about keystone automotive in this unfortunate situation I had, they quickly helped me resolve my issue and got me back on the road. Highly recommend.
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January 2022 by Lana P.
Keystone in Alsip is Awesome. I had a receipt that was almost 8 years old with a lifetime warranty on a fuel pump. They honored the warranty even though it was no longer in the system. Now that's great Care and great customer service. The manager and the lead team associate was very helpful in assisting me with my return. Thank you Keystone.
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November 2021 by Antonio Sanchez
A little complicated to get to but recommended
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May 2021 by Life is Great
The service has gotten worse the past year.
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May 2021 by Timothy Kennard
Got unloaded quickly.
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April 2021 by Dragan Keserovic
Nice experience with those professional guys. Quick unloading!! Thanks
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April 2021 by steve lasheff
Call Mike, at extension 2254 he will take good care of you.Very knowledgeable on Keystone and LKQ parts................................
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January 2021 by Jim D
Quick unload,Friendly folks..Thank you!
