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November 2023 by sgklgsdjkb
Itd debatable when you can buy
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July 2023 by Cynthia Valdez
Bought a $370 pool pump on June 28th based on what we thought was a very knowledgeable and helpful worker (the old man, who's probably the owner). Just to get home and realize it's way too powerful for out little storable pool. Per the instructions we need to ground the pump. We are not equipped to handle this, we'd have to hire an electrician. So we decided to return the pump only for the old man to tell us that the refund policy is 7 days. This is NOT written on the receipt or communicated to us verbally upon purchase. When I stated this he was firm that all he could do is provide store credit. He pointed out what looked like the Bill of Rights posted in the front of the register which you have to bend over to read because its so extensive and posted so low (about waist high). To be honest, I am not even sure that was there when we made our purchase. Anyway he insisted it was there and we should have looked it over. Basically it's our fault that we weren't informed.He insisted that pump was fine and that we don't have to ground it despite the instuctions specifically stating it is dangerous to operate the pump with out grounding it. The old man insisted it was fine despite me repeatedly stating I was NOT comfortable using this pump for safety concerns of my young children. He was so helpful when we were purchasing and he was singing a total different tune when we went in to return. I completely regret giving this man our business and spending our hard earned money here.I am going to file a complaint with the Better Business Bureau and am considering seeking legal counsel for this matter.
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July 2023 by Michael Sully
I just got a pool I didn't want ....But even Though I didn't want it doesn't mean I won't be keeping up on it. I needed help with everything they helped and there prices helped my wallet......
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June 2023 by Rocio Torres
We purchased our pool in February of this year with a set installation of sometime in May. Come May, we received a call to set up the agreed install date and time..the day of installation comes and after an hour past the time given, no call no-show, we begin to worry there is a problem. We had to reach out to find out what the issue was. Between the company and the installers, there was NO COMMUNICATION and they blamed each other. Extremely unprofessional for a business. Now 2 hours past our set time, they finally show up. The pool was set up and we were told to call with any issues.We filled the pool and noticed a leak in the tubing and called the installers to let them know. They said they would come back and even asked for our address again yet NO SHOWED AND NO CALL..we reached out again and nothing. I had to go to the store and speak with the manager, who called the installers and supposedly they would call me...NOTHING. this was the worst service we ever experienced and would NEVER recommend this place to anyone for any form of purchases. There is such a lack of concern for the customers regardless of your purchase. We had to figure out the leak issue despite the fact that we paid for the installation and this was their issue. Extremely unprofessional, no communication, don't waste your time or money.
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December 2022 by Vince
Great and they treat their employees very well. Competitive prices and Diane/Steve are always very helpful
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July 2022 by Vida Musielak
We bought a patio umbrella from there yesterday, 7/20/22. We put it up as soon as we got home. 2 hours later, after a gust of wind, the entire umbrella, flew off the table and the base pole bent, as well as the spring on the top. We went back the next day, today, 7/21/22, and asked for a new one. The manager, (I didn't catch the name) said, no, they were not responsible for wind damage. But, come on! After 2 hours the entire thing broke! We bought our last umbrella from there, and it lasted 2 years. For the sake of good customer service, he should have given us a new one! So, no sir... don't shop here!!
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July 2022 by Brenda Stephenson
Negative 5 stars!! What kind of company puts in their contract that if you give a negative review you loose your entire deposit ? Beware, this company is a scam! They will tell you you need more repairs than you really need.
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July 2022 by Vida M
We bought a patio umbrella from there yesterday, 7/20/22. We put it up as soon as we got home. 2 hours later, after a gust of wind, the entire umbrella, flew off the table and the base pole bent, as well as the spring on the top. We went back the next day, today, 7/21/22, and asked for a new one. The manager, (I didn't catch the name) said, no, they were not responsible for wind damage. But, come on! After 2 hours the entire thing broke! We bought our last umbrella from there, and it lasted 2 years. For the sake of good customer service, he should have given us a new one! So, no sir... don't shop here!!
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June 2022 by Dan M.
I tried supporting a local business and got burned. We purchased a pool and it was supposed to be installed in Spring of 2021. After months of excuses, it was installed in July, over a week. Once it was filled it was leaking bad by the return and the pool wasn't level. They were notified the next day and took over a month to come out and fix it. Meanwhile, the leaking caused a significant amount of erosion beneath the liner. Steve, refused to come and see the job and also would not give me the owners' name. To make matters worse, the pool and installation had to be prepaid. It's been installed for a year now and Four Seasons of Fraud will not honor their warranty and my pool remains with craters under my liner and uneven walls. Buyer beware. We'll let the courts handle it.
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May 2022 by beth fineran
Great place to find your pool needs for summer. Friendly staff and very helpful.
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December 2021 by geralda morgan
Beautiful Xmas trees! I mean whatever color you want. We got a Xmas Tree with Holly branches simply enchanting.
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November 2021 by Kristy Pfeifer
I paid for my pool in August of 2020. In June of 2020, after many phone calls with Steve, he called and told me, "I talked to the I smaller 2 weeks ago, and he can't install your pool." DO NOT USE THIS COMPANY!!! If I could give zero stars, I would!!!!
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September 2021 by Catie Kelleher Rice
I'm not usually this person but...NEVER use Four Seasons of Fun! We purchased a pool from them this year and it was installed in August, the install company did a terrible job. We have FOOT prints, TOE prints and BOOT prints all over the bottom that have not “worked” themselves out, as we were told they would. We now have dirt settling in these divots that are very hard to clean with the vacuum or brush out. I have called the installer multiple times and they brush me off, yesterday I called Four Seasons of Fun talked to Steve who was annoyed at my complaints and said he’d call the installer….Well Steve never asked my name or contact info to get back to me. I’m at a loss as to what to do. So here I’m am at least warming other to avoid the company who hires crappy contractors and doesn’t standby there product or customers.
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September 2021 by Frankie J Juarez
So I've been there. Couple times and the older man which I assume is the manager or owner is a bit rude. Not to everyone but the way he answer questions is not right.. anyway I bout a couple things amd they look so old I'm not even sure it's any good anymore.I bought cyanuric acid and try to add it with water and 5 hours later it is still not desolved. Just becareful what you buy because I'm sure some of there pool inflatables have to be dry rot at this point not mention older items there. Good luck if you get something worth your money.
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August 2021 by Maria Perez
We went Sunday to purchase things for my pool, the cashier was sooooooo rude, her unhappy face when we went in make me feel like she was kicking us out, my husband said “thank you” did she even acknowledge? No, she didn’t even look at us, so it might not be important to her to have a happy client, but maybe the owner does it might not be a big purchase but they do need our money, the place was empty, wonder why, but never ever again we will go back, I’ll keep going back to my regular place AMERICAN SALES with Ryan the Best salesman ever
