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August 2023 by Kindred Kai
Scheduled a pick-up two weeks in advance, put Evvvvverything out the night before, They never came. I called & they said no more trucks were available that day but they'd look into it. Covered it all with a tarp from the rain overnight; The next day, nothing had been done and "oh, no trucks available today, either. But next Week sometime you can schedule..."I Love supporting our veterans but this organization is not organized enough to be responsible to people. I'd have to say pass on this one and donate to another charity. Unfortunately, whoever is running this is doing our vets a disservice.
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July 2023 by Patty Loeber
I’ve scheduled probably about 15-20 pickups between my moms house and my own. There were certain times they didn’t take all the boxes but some of them were heavier than others!I’ve never had an issue appreciate you coming and picking up my donations! Thank you again!
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May 2023 by Jeff K.
Gave them another chance after spring cleaning. They showed up this time and were pleasant.
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April 2023 by Jessica W.
I'm getting ready to move and had to get rid of a lot of clothes, amvets made it very convenient. You call to schedule, they DO NOT EXCEPT ANY FURNITURE AT ALL, doesn't matter if it's a small end table etc. no furniture and no large or heavy items. No mattresses. But yes for clothing, kitchen items, novels, decor, etc. usually pickups are once a month per town, or you can go to Donatestuff.com to schedule a sooner date, they have it at one day each week. Wonderful service over all.
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December 2022 by Anna Mendez
I've made arrangements for donation pick-up several times and they do not show. it's very frustrating!
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November 2022 by La T
Easy, fast, convenient and they were prompt
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November 2022 by Carol Paruch
Always pick up when they are scheduled.
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November 2022 by Carolyn Hewitt
Tried to do a good thing by donating - even marked some boxers as fragile. The guys that came to do the pick up were literally THROWING boxes into the Penske rental truck. I could hear things that uses to be usable shattering. They treated everything as if it were pure garbage. If I had known that I could have put my actual garbage out to be taken as well.
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October 2022 by Elise Hill
Yes, they came to pick up all of my donations (about 10 boxes), from the Midway area. I really appreciate it! I will call if I have other donations.
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October 2022 by Richard Sakowski
Scheduled a pick up weeks in advanced. Has the stuff out on my drive way by 7:30 am. They never showed, never called. Why bother offering pick up services if you never follow through.
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October 2022 by Patsy Ihrke
Once again, my pick up was missed. I scheduled in advance for Friday the 15th, received the confirmation postcard, filled my porch with carefully marked items and even called AmVets mid-day of the scheduled pickup to confirm they would be there. They never showed up. Now it's Saturday and they are closed and the line hung up on ME before I could leave the message they instructed me to leave. I'm stuck with a porch full of donations and dread the time it will take to bring things back in the house not to mention finding a place to put them (and it is Easter weekend to boot). As this is my second experience with a missed pick-up, sadly, I will not waste my time or energy with trying to donate to AmVets again.
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October 2021 by Dwayne Chambers
Yes this is very good place 4 any & all donations.. They came 2day & pick-up alla my 7 er 8 bags left on my front porch. ??
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October 2021 by Lucille Dzurnik
The men came there was a lot of boxes one broke he offended me saying i gave them garbage last time donating here I dont know who he thinks he was I gave good clothes
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October 2021 by Taryn Decicco
They are always wonderful to deal with. I appreciate them and what they do very much.
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October 2021 by Christine Fischer
Called Amvets for furniture pick-up. The woman was extremely rude on the phone stating that they have not picked up furniture for 2 years and I shouldn’t have been bothering her. She stated that no one Illinois picks up furniture any longer which is untrue because I have a pick-up scheduled with Salvation Army in 4 weeks. This woman could not get off the phone fast enough. Will never donate to them again.
