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October 2024 by Kyle Morris
Dennis and Ryan took amazing care of us and answered all of our questions. They were very knowledgeable and made the buying process smooth and seamless. We recommend their store and sleep number to anyone interested in better sleep and quality customer service.
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September 2024 by Michelle Lieb
Suzie was fantastic! Our experience in purchasing a sleep number bed could not have been better!!! Super excited to have our new mattress!
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September 2024 by Heather Doyle
Suzie was super nice and helpful!! I highly recommend the Algonquin store. Can’t wait for my new bed to be delivered!
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August 2024 by Allicia Kostelnicek
Dennis was great! My significant other & I are on the younger end & we were still treated with respect & taken seriously. The process was smooth and educational & we ended up finding a bed that worked for both of us which has never happened in 7 years together.
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June 2024 by Dan Wainscott
Excellent folks, alittle less up selling would have been appreciated. But Dennis was very knowledgable.
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March 2024 by Benjamin Beallis
Angelique in Algonquin was such a pleasure to work with! SN is lucky to have her as a company representative!
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March 2024 by John Halas
What a wonderful experience it was for me to especially have Henry, which is equally as best as the other two salesman. Mike and Brandon, they are also helpful. They are also knowledgeable and they also know how to treat you when you're there and not push you out the door. They want to show you every little bit of expectations that you may have in so many different styles of bed that fit you , my hats off to that team in Rockford, IllinoisThank you Henry and friends. You made the best experience of buying a bed that I can recall and that's my opinion and my opinion only. Keep up the good work and thank you once again
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February 2024 by Judy Engeriser
Dana was an excellent salesperson. She focused on what I needed, demonstrated all my options and was extremely helpful with my choices. Because of her “soft sell” we purchased two mattresses rather than one!
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January 2024 by Tammy Boyer
Everytime I go in I am treated like family. Everyone is so helpful and nice. If you’re in the market for a bed I cannot recommend sleep number enough. Go in and see Dennis and you will not be disappointed with the service or products!
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November 2023 by James Paskiewicz
Dana was the lead on my purchase. She explained everything to me like I was her best friend. I'm sure she has used the spiel hundreds of time, but it all was told in a friendly non-condescending manner.With a special Black Friday sale, I'm sure we will just love our Sleep Number bed.
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August 2023 by Paul Weyna (Paul W.)
The Sleep Number sales consultant, Dana C. was outstanding in her ability to very thoroughly go over their products and make sure we fully understood what we were doing while choosing a smart bed.I cannot remember when I had a sales experience like this where the sales person was trying to down-sell us. I had my heart set on a Climate 360 Smart Bed when we went for our appointment at the store. Dana C. wanted us to really consider the i8 as it is their best seller. But my heart said that this is probably the last bed we purchase in our marriage. So I wanted the best.Dana C. did everything she could to make sure that we qualified for all available Sleep Number offers and discounts. She was really looking out for us as the customer.I can wholeheartedly recommend you go to the Sleep Number Algonquin store. Dana was incredibly helpful and made us very comfortable in discussing their beds and the way married partners play "checkers" in bed. ;-)Dennis was very helpful over the phone as well.
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March 2023 by John Matustik
They do a fantastic job selling you their product.When delivered the install team was rude and would not take their shoes off or put booties on with snow outside. Parts were missing and we are still waiting for the correction and follow up over a week later.
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February 2023 by Terry Foster
The sales associate was attentive and very knowledgeable. He took the time to describe all the features.
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December 2022 by Thomas B.
We went in to look at a bed, decided not to buy it couple days later we get a notice that we purchased the bed and were sent a credit card. A few days later we were issued a remote for the bed that they said we were buying we return the remote closed the credit card. Of course that was authorized. Without our permission they didn't refund the credit card the full amount we close the account, and now was charged again for a late fee. This store opening a credit card without our permission which is so wrong and then now we have to pay nine dollars I know nine dollars is not a big deal but it's the it's the point. Don't use this store. They are unprofessional..
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November 2022 by Rich Paeth
Clean, nice sales people, no pressure
