-
March 2024 by Dima Ot
Where do I start with the service. Firstly, why are they not using gloves when handling ice-cream cones? In the flu season and epidemic this is not acceptable! Another service update, I arrive at around 9:50 pm, 10 minutes to closing time, The sign says open, the employees are inside, I knocked on the window, they look at me and just keep mopping. where is customer service? i’m OK with them telling me they’re near closing time and not serving anymore but just to disregard a customer like that is disrespectful. Their ice cream is good but I wish they had more education for their staff on customer service. needless to say, never coming to this branch again. Management at Dairy Queen has been very poor this year.
-
November 2023 by Melinda Madalon
I ordered the snickerdoodle blizzard. The guy at the window did hold it upside down to prove how thick it was. It was great till I got about halfway through it and then I found only vanilla ice cream. The first half was great but I was disappointed in the second
-
October 2023 by Pamela
We stopped in for just a small treat. Hubby got a small twinkle cone.. I got a small butterscotch Sunday with whipped cream and nuts. Love the drive thru.. we've always like dairy queen..
-
October 2023 by Diane
Stopped by for a treat after shopping. Staff friendly and efficient. Glad it's in the neighborhood
-
September 2023 by Rah Wokurka
I have always loved this dairy Queen, but tonight I came here and felt so unwelcomed by the employees. It was a group of teenage girls that looked like they wanted nothing to do with working there. Those types of situations are always disappointing
-
September 2023 by Rich Ross
Fast service and great DQ treats.
-
September 2023 by MIchael Brocato
Can't go wrong with ice cream
-
September 2023 by Laura Rivera
Fell in love with the churro dipped ?
-
July 2023 by S K
Went to this DQ. Wasn't busy i was 1st in line. Waited 5 minutes for someone to take my order. Ordered med vanilla cone and med twist cone. Received a small vanilla and a small twist that was 80% chocolate. Very disappointing. Won't go back.
-
July 2023 by Debbie Benson
A must to get our ice cream fix. We had the banana split, oh so good.
-
June 2023 by Michaeline E.
The past 3 times I've gone to this location, I've had absolutely terrible service and my peanut buster parfait was sloppily made with very little hot fudge. As you can see in the picture they completely skipped the middle layer of hot fudge, and the top and bottom layers didn't even go all the way around. I wanted to assume that they were just busy the first time I received a poorly made peanut buster parfait and planned to give the benefit of the doubt. But today I was the only customer and got one of the worst parfaits of the three awful experiences. Kind of ridiculous.
-
June 2023 by Lisa Reidel
Love this DQ. Always run into people we know there. The tables outside make it an ice cream social!
-
June 2023 by Nicholas Childers
Great place to stop for an amazing treat
-
June 2023 by Jessica Hamdan
I lived close to here, growing up, and with Algonquin, getting bigger its still nice to stop at DQ.
-
May 2023 by M F
I've been going to this Dairy Queen for over 20 years and am very disappointed. They consistently mess up our order. They have the order correct on the receipt, make the ice cream wrong, and when we tell them it's wrong, the employees throw a FIT! I wish this was a one-time occurrence, but it happens every single time we are there now. I don't have this problem at any other DQ. It's one thing to mess up and remake the ice cream, but the employees are so blatantly rude!!! All I'm asking is for it to be made in chocolate ice cream, not a difficult request, and it's too expensive to not get what you ordered! I unfortunately will be giving my business to the LITH DQ as they are always super polite, and I've never had a problem.
