-
February 2024 by jmonzon60402
Friendly
-
January 2024 by Diane McCabe
Easy to ship... Friendly workers
-
January 2024 by Brandon Fiume
Erin and her team are absolutely amazing. I won several lots of model trains from a local auction house and needed them shipped to me. The UPS Store picked everything up immediately, packed everything carefully, and shipped everything as economically as possible. This was not a small task, as the shipment was about 45 pieces, filling 9 boxes, weighing several hundred pounds in total. Not to mention, the trains are delicate and needed to be packed cautiously.I really appreciated the care, the speed, and the diligence to keep costs down! The actual shipping was almost half of what was quoted!! I was ecstatic.I'm completely blown away. Everything arrived safely and in great shape.I've worked with several other pack and ship companies and nothing compared to the superior level of service that I received. It was absolutely exceptional.Thank you so much!
-
October 2023 by Victoria Brewer
Very poor customer service.
-
October 2023 by William Kolberg
Visited just now and the store was very helpful with a customer who could not follow directions on their Amazon return.That customer was me.
-
August 2023 by Kathryn Anderson
Super easy Amazon return, excellent customer service!!
-
June 2023 by Andjela Sasa Zinic
Jessica and Mcanzi are the best. They are so welcoming and nice with a customer service. I will definitely come back here.
-
May 2023 by tiffany ray
Went to UPS Store to ship something out and Jessica made everything so easy for me! Great customer service in which she really made my day better. Even though there are closer UPS stores to my house I will be coming back to this location. She was incredible
-
May 2023 by Girl Pups
I am thrilled with the new ownership of this store. I often drove to the Elk Grove Village location to ensure competent service only to find out they are the new owners! I’m looking forward to working with Ryan and Mike’s team for all of my UPS needs. Welcome to Addison!
-
April 2023 by Lexi’s Mom
I am thrilled with the new ownership of this store. I often drove to the Elk Grove Village location to ensure competent service only to find out they are the new owners! I’m looking forward to working with Ryan and Mike’s team for all of my UPS needs. Welcome to Addison!
-
April 2023 by Jess Manns
I can see the change since the new owner took over, excellent customer service
-
March 2023 by Gokhan Cukurova
Very professional, priced right and quick service for many things you may need. If you have a project and need a team that will go extra mile when needed, this is the place!
-
March 2023 by BodyHome WorkOut
Said: open at 9am. It’s now 9:12. People are going cause store isn’t open yet. So disappointed.???
-
February 2023 by E R.
I am so happy that this UPS store (#6353) and it's employees are here in Addison, IL. Such a convenient location. I also would like to say how helpful Erin (Manager) is, along with others in all my transactions. Thanks guys.
-
February 2023 by Pawel Milewski
They confused our labels and had our $500 merchandise return sent to a wrong receiver. Vince accused us of lying. I will update once I hear back from the UPS corporate.