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October 2023 by Massimo Delloglio
Razny Jewelers in Addison has a very welcoming staff. Olivia was there right away to greet me at the door and directed me to Sarah. The customer service was amazing, the store was beautiful as well. They have great selection on jewelry of all sorts I went for a watch and left with one better than I was expecting to leave with. Highly recommend this store.
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October 2023 by Leslie Shanley
I had a great experience. Lisa and Matthew were such a pleasure to work with. We had fun! they definitely took away the stress of indecisiveness and did not pressure me in any way to make a purchase. I love my band and can't wait to wear it! The price was great too.
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September 2023 by Nadia Dolbaraeva
I recently got a stunning tennis bracelet from the Razny Addison store, and I couldn't be happier with my experience. First and foremost, the bracelet itself is an absolute showstopper. The quality of the diamonds is exceptional, and it sparkles brilliantly on my wrist, drawing compliments from everyone who sees it.Thanks to Eric.What truly set this shopping experience apart, though, was the exceptional service I received at Razny. From the moment I walked in, the staff was attentive and knowledgeable. They patiently answered all my questions, helping me select the perfect bracelet that fit both my style and budget. The attention to detail and willingness to go the extra mile to ensure my satisfaction was truly commendable.The purchase process was smooth, and I felt confident in the authenticity and value of my investment. The staff's expertise in jewelry was evident, and I appreciated their guidance throughout.I highly recommend Razny for anyone in search of high-quality jewelry and a memorable shopping experience. My tennis bracelet is not just a piece of jewelry; it's a symbol of the excellent service and craftsmanship that this store represents. I will definitely be returning for future purchases
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September 2023 by Sharon Muccianti
I recently had the pleasure of visiting Razny for a special anniversary gift And I must say it was an exceptional experience from start to finish! From the moment my husband and I walked through the door we felt very valued and comfortable. Not only was the stores ambience sophisticated and elegant but the level of customer service led by Matthew and Sarah went above and beyond! Their knowledge and expertise made my husband and I feel very confident in our selection. To make our anniversary even more special they offered us champagne and Casa Azul which are two of our favorite drinks. Matt and Sarah were not only professional and knowledgeable but they were so fun to talk to! It’s hard to find good customer service nowadays but Matt and Sarah sure did set the bar high! Thank you for an awesome experience??
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September 2023 by Karan Patel
We have got our engagement ring and my wife’s wedding band from Razny jewelers. Our salesperson was Lindsey smith. She did really good job in suggesting, designing and helping us to choose the best ring for our budget. I highly recommend Razny jewelers and Lindsey to anyone looking for ring and wedding band. Thank you Lindsey for your service.
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August 2023 by Sarah Moore
My family and I have been coming here for years and each visit is a great experience. The staff is always very friendly and welcoming, especially Matthew. Not only is he extremely knowledgeable, but he’s very personable as well. He helped me today with getting my dream watch and I couldn’t be happier with the process as well as the purchase! Razny Jewelers is truly the best!
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August 2023 by Nick Vuksanovic
Not many sales experiences leave you speechless. Today I had the pleasure of working with Sarah, from the moment of walking, had a smile on her face, professional demeanor, personable, and above all, left me impressed. She’s extremely helpful and has earned a lifelong client. On top of that, I got to meet Matt, who was equally kind and personable. Top notch people, products, and the entire store feels like a place you want to hang out at - which is exactly what I did. Thank you all, I truly appreciate you!
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August 2023 by Edgar Sy
Amazing experience for my overall engagement journey. I had Adam walk me through everything regarding engagement rings and wedding bands, I was a little embarrassed because I did not know anything coming in but he made me feel really comfortable explaining the options efficiently and providing me the best option that ultimately led to an amazing proposal (and most importantly a happy fiancé, now wife). Great environment, would highly recommend this store. Go see Adam for your needs!
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August 2023 by Michael C
I want to take this opportunity to share my amazing experience at Razny Jewelers all thanks to Adam.I am very impressed with Adam's knowledge and expertise in jewelry which helped me make the perfect decision in buying a gift. Thank you to Adam for making the entire experience amazing with professionalism and he even educated me more. I am truly amazed at how much he knows and how well he can explain all the details of what makes jewelry worth the price to pay. What is even more important, he went out of his way to find the perfect necklace.Adam also packaged the necklace in a beautifully crafted jewelry box, included a small champaign and put it all in an elegant Razny Gift bag. From start to finish, I felt as I and my needs were at the forefront to Adam.This was my first time at Razny Jewelers and definitely not my last. I am looking forward to working with Adam on getting more jewelry in the near future. Adam has already given me some great ideas to think about, especially since this would be for always and forever.
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August 2023 by Mark Giant
This place takes customer service to a whole new level. Top notch service as I’ve been coming here for over a decade. Adam was the guy who helped me size my last 2 pieces shown below. I would highly recommend him or Razny in general for high end time pieces. Thank you again.
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August 2023 by Brian Bembenek
The entire staff at the Addison location is as professional as they come. Every time I have been at the Addison store I have felt welcome and not judged like I have at other jewelry stores. As for the sales reps, Matt is one of the most knowledgeable guys I know when it comes to watches. Ashley is the best at listening to what I want and the main reason I made the switch from a previous jewelry company to Razny. I have recommended my family and friends to Razny and will continue to do so.
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July 2023 by JCS
I purchased a fantastic timepiece today from Sarah at Razny. What an amazing experience!! She was so kind and patient in answering all my questions with candor it’s no wonder why they’re such a trusted jeweler and have been THE Swiss timepiece authority for decades. Sarah happily rolled out the red carpet and made my purchase memorable in every way imaginable! She’s a gem.The entire Razny team was extremely knowledgeable and friendly - special shout out to Matthew, I especially appreciated the insight he shared with the complication. Refreshing to do business without any of the arrogance some of their competitors routinely exhibit. Highly recommend Razny - can’t wait to do it again.
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July 2023 by Rosie Salazar
I visited the Razny Addison store to have my diamond engagement ring, wedding ring, necklace and earrings appraised. I was immediately greeted by Eric who made me feel welcomed and guided me to Adam who handled my transaction. While inspecting my pieces, Adam was friendly, professional and handled everything with care. While waiting, Sarah was kind enough to answer my questions regarding some watches that caught my eye. Her warm personality made me feel at ease and I appreciated the personalized attention that she gave me on such a busy day. Upon leaving, Lisa walked me out while informing me of the upcoming events that the store will be hosting in the future which made me feel like they really appreciated me, my business and my community. I truly walked out feeling like I was more than a customer to them.Upon pick up of my pieces, Adam answered all of my questions regarding the appraisal and ensured I was pleased with the appraisal and cleaning/polishing. I, of course, LOVED how my pieces sparkled just like they did on the special days they were given to me. Upon leaving, Matt, Lindsay and Suzette answered my questions and I was impressed with their extensive knowledge on every brand.I highly recommend visiting the Razny Addison location. They not only have an extensive selection of diamond jewelry and watches, but their staff is professional, knowledgeable and authentic. I will definitely return soon!
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June 2023 by Sisoumang Sananikone
Sarah and the entire Razny Addison team were great! She helped me pick out a wonderful Father's day gift for my dad. The Tissot PRX is a stunner and my purchasing experience was truly enjoyable. I can’t wait to go back and make my next purchase soon.
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June 2023 by Jessica Fletcher
Sarah and Lisa are simply the best. We had a blast today :) They made us feel so special on our anniversary and had an extremely intuitive sense on what pieces they thought I would like…. And even gave us Champagne and a Rolex hat LOL - best jewelry store experience hands down!!!