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January 2024 by Elsa Alvarado
Excellent customer service! Especially when I needed it the most.Daisy is a hardworking point of contact. When I was trying to buy a new car she helped me prepare in getting insured. Her knowledge and true value in her customer’s needs and wants was really what cemented me in choosing State Farm. She would go above and beyond; worked around my busy schedule to answer my many questions and concerns. Very satisfied with the way she was attentive and respectful. It’s so hard nowadays to find people like this with strong work ethics. (Should have left a review back in July)The true moment where she continued to lend a helping hand was November - January. I had to get my windshield replaced. She helped me find the right channels to file a claim set an appointment and get it fixed. Wish this was the end of it and although the windshield was replaced. The shop broke a bracket within the molding plastic piece of the windshield frame. The auto glass now shop was a nightmare. Giving me the go around. Daisy did not leave me fend for myself. When I say she went above and beyond. She did just exactly that! She was on three way calls, called the shop on multiple occasions, talked with shop’s upper management, she was constantly communicating with Luis. The shop after multiple attempts to get car issue resolved, last straw was yesterday for me. I had called to set an appt @ 4:30pm and I was at the shop at 4:28. The shop was closed. I documented everything and took pictures. Both Daisy and Luis escalated the issue to shop’s upper management. Today January 9th, a technician was sent to go to where I was located to get it fixed. It finally got fixed. I am happy. More than anything though, the fact that I never felt abandoned. I had a good support system. I feel very grateful. I don’t think I’ll be able to thank them enough. I have trust that in the bigger situations that might present themselves they will be there 100% every step of the way. I recommend, if anyone is looking for car and life insurance to sign up through Daisy and Luis. I am confident that you will feel like I felt…like I was really protected.
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November 2023 by Salvador Garcia
I have switched over my insurance with state farm after getting a new truck. Daisy has been great helping me out whenever I call for any updates.
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May 2023 by Peter Matheson
Our policies have been with the office of agent Luis Garcia for over a year now and we have never been disappointed. Everyone in this office has exceeded our expectations on a regular basis. I would like to specially thank Daisy Torres today, my wife reached out to Daisy yesterday at the end of the day with an issue regarding the certificate of insurance for my business, and before the office was even open today, the issue was taken care of by her. Not only that, she continued following up via email to ensure everything was taken care of and to my customer's satisfaction. Thank you for your hard work and dedication.
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April 2023 by Moises B
Great service! Elliot was wonderful he made switching insurances very easy, super smart guy and pretty easy on the eyes might I add. 10/10 will would recommend
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April 2023 by Henry Hernandez
Andrea Luna was amazing, helping me all my questions and guiding me with the right life insurance that fits my budget. Was very patient and super professional. Would highly recommend for your insurance needs.
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April 2023 by Tommy Kling
This was my first experience in purchasing insurance. I'm 20 and have found that rates are high at every company. Mar assured me that although rates will be high due to age, coverage would not compare anywhere else!!! Yours truly, Big T
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March 2023 by Edward
Quick and easy! Service was impeccable, Elliot made sure I understood every part of my policy. Will be coming to Elliot for all my insurance needs
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March 2023 by Erik Andrade
Andrea was super nice! Quoted me much lower for what I was covered for with my last insurance. She answered all my questions very polite! Will absolutely recommend this agency ?
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March 2023 by Nancy Elizabeth
Switched car / home insurance to State Farm and Andrea Luna was amazing during the process. She was very informative, patient and very clear on what I needed to complete on my part.The process was very simple and I am happy with the outcome.
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March 2023 by Alex Eddy
Very professional and helpful, Elliot made switching my home and auto insurance very easy. He answered every question I had. I will definitely be coming to Elliot for all my insurance needs!
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March 2023 by Alicia Salgado
Great office to work with! Andrea and all the staff are friendly and very welcoming from the moment you walk in.
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March 2023 by Gabriel Bahena
Andrea was a phenomenal help with quoting me and was polite and very professional the whole time. I would definitely recommend this agency for anyones future insurance needs. All of the women here are polite and very beautiful as well.
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March 2023 by Stephen Zhao
Mar was extraordinarily helpful. Thoroughly answered all my questions, quoted and registered me all in very timely fashion. Will definitely be recommending this agency to my friends.
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March 2023 by Yovana Martinez
Great place, Agent Daisy was a great help especially while deciding which policy to choose. Not only was she super helpful but very friendly and patient too. Thank you Daisy!
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February 2023 by Sean O'Donnell
Never had a problem with agency in any way. Just out grew the policy held at time. Ruben for years, recently Andrea and the few times Luis were ever necessary, team always there.Only advice I have is, do your best to follow up with clients and policy holders proactively. Needs change, times change, premiums change, ages and finances change. Sometimes, a simple periodic review, + reach out with findings and re-evaluation, if applicable, can go a long way. Stuff like that strengthens the already existing service!
