-
August 2024 by Elizabeth Ramirez
I shop at this location for many years but today I had an issue I try to exchange a product just exchange and a young man long hair was very rude and looks like he was in a bad mood. He said that the item I try to exchange wasn’t for this store. I didnt have my receipt and I told him that I just want to exchange. The product wasn’t open and of course I bought this product in this store. When I bring my new product a lady name Debbie told me the same. She said that next time I can’t exchange nothing without receipt. She was unprofessional and rude.
Retail store corporate said that yes I can exchange any product without receipt at any Jewel Osco.
I love this store but unfortunately some people who works there don’t care customers
-
August 2024 by K Lech
Not perfect but getting there. See much improvement since the construction last year. Seems like every time I go thay are out for something... and their system can't pick up my number for rewards / discounts. Not once, but my last 3 visits. Never have a problem at any other store...
-
July 2024 by Carmen Turner
I love the bakery department. The cakes are made exactly the way I request it every time. Pharmacy employees are super helpful as well.
-
July 2024 by Rodolfo Lopez
Worst damn jewels to go to sitting in electric wheel chair for an hour waiting on deli to get ham only one person behind the counter the line for the chicken 10 people in line waiting to get chicken who knows how long people just leaving nobody in the deli area unbelieveable that management hasn't improved this situation you want service go to the jewels on Robert palmer dr in elmhurst went there line was long but reduced to one person in 10 minutes good service in deli and chicken
-
June 2024 by Maria Mandujano
Really good place to shop. There is everything you will need and I love that they have so many deals. I would recommend that you download the Jewel Osco app, so you can save even more. The employees are also amazing.
-
June 2024 by Scott Borum
I shop at this location all the time but today I had a issue with self checkout and asked for help the lady was very rude and unprofessional so now I'm considering staying with Walmart completely
-
March 2024 by XfortniteX21 X
The manager in the the dairy department I think his name is Bill is a great and excellent worker he helped me find something that was hidden far in the back of the freezer very good manager and he very friendly
-
February 2024 by Jenny Balderas
Who ever gets a job interview please watch out what u put in your application oh availability to work because u will get accountable,and fired to not complying the hours you could work,I started to work here got hired because I sign of piece of paper saying I am not obligated to change my workdays I am going to give my hours that I needed the bottom line I have never worked with a store that has poor managers and rude and no respect at all that I have been working here this is a shame I quited because they couldn't fine hours of the whole 7 days a week and 24 hours to put me evenings and not mornings they obligated u to stick on their schedule untill the my use u whenever they want when they tell us to work they do not care at all to loose u as a Employee please watch out u will never want somone go thru this like I did the sad part he knew for a month that I couldn't work mornings but worked with me for the holidays and Christmas and new year and waited to use me as a employee untill he own time untill he told me I am obligated to work the schedule and bottom line.please I will advice who ever apply here watch carefully what u do and sign can be a problem for you will just throw u as trash when they can I just wish I knew he could've told me that not way at all and there no schedule for evenings to walk out but he wanted to make sure he had staff during the holidays season to use me and work with me untill he had a chance to tell me I need to work the days I said I can but didn't have time to tell me this a month ago when he has putting me in evenings.now I am jobless to lack of not working the schedule,has no respect for anyone but their own he couldn't work with me in the evenings...
And left a pregnant girl and mother of 3 kids jobless for not having compassion and affection to work with me
-
February 2024 by Yuriy Kizimenko
If you need to buy a lot of different things quickly, then this store is for you.
-
January 2024 by Danielle S
Plenty of flowers
-
January 2024 by geet palkhiwala
Smaller Jewel with less produce
-
January 2024 by Norlan Chavez
Bad attention orribile
-
December 2023 by Sherese Wilhoite
Advertised items on the website, but upon my arrival, these items didn't exist. Why is it on the website?!. I shopped at this store for nearly 20 years and never experienced suvh pour customer service. Disappointed customer.
-
November 2023 by Brooke
This review is specifically for the pharmacist Jocelyn. She gave us exceptional customer service. My Dad had just got back from rehab. The place said they faxed prescriptions over but they hadn't. I got to pharmacy around 745. They close at 8. Jocelyn patiently let me go through all the good rx codes and all the prescriptions. She even took time to see if she could get us a better price. Then she even stayed open later to make sure my Dad had his preciptions filled. She really cares about people and that shows. She took a lot of stress off us. We will be back soon for refills. I would recommend anyone to fill prescriptions here and have Jocelyn wait on you. Whoever reads this please give her praise for doing an exceptional job. She's amazing and I appreciate all she did.
-
November 2023 by Kathleen
Our daughter had HOLLY in the Floral Dept. at this specific Jewel location (140 W. Lake Street, Addison) design, arrange and produce all of the flowers for her recent October '23 wedding and HOLLY DID AN ABSOLUTELY FABULOUS JOB! For a fairly large wedding of 160 people, Holly did every single floral arrangement, from the 18 guest tables, to the bride's bouquet, the 8 bridesmaid's bouquets & 11 groomsmen & father of the bride boutonnieres, the 3 corsages for the moms and 1 aunt. Not only did she point our daughter in the direction fas to what flowers would be at their best for the season, she suggested and threw together sample arrangements so a visible example was there to view. My daughter could not have been happier, as were we!! We provided Holly with the 18 vases she needed for the tables and our daughter's wedding planner picked up and brought all of the arrangements to the venue without a hitch. Everything was absolutely perfect: the arrangements, the freshness of all of the flowers (not a wilted one in sight), and the promptness in which they were ready to be picked up.
I recommend everyone to purchase your flowers from this location! And for any sort of parties, engage Holly's expertise; ask for her by name...and tell her Rob, Kathy and Leah highly recommended her!! You will be so happy you did
