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“Lucy was so helpful throughout the years of my policy with this office. She was quick to respond, listened to my concerns and guided me through every step of the way.
Thank you Lucy ?”
8:30AM - 5PM
221 E Lake St Ste 201, Addison
Home Insurance
“Whenever I have had a need to contact your office, every represenative-agent, is always courteous and professional. I am a senior, and each and every represenative has Always taken the time to answer my questions, no matter how often or different ways I may ask it. They always take the time to explain things and don't conclude their explanations- conversations until they are Sure that I understand. I have Never been made to feel that I am just a number or part of a quota they have to meet. I would like to Commend the last agent -represenative I spoke to , recently, Joe B., as a prime example as to why I am still with Allstate 35+ years.”
“I have been with James E Towns since 2006. I have been very happy with the excellent service that I have received from everyone oftheir professional and courteous staff.I have an Automobile policy that is custom made for me at a price I can afford..I highly recommend this agency. Thank you Allstate! Natalie W. Meyer”
9AM - 5PM
1000 W Lake St, Addison
Home Insurance
“My agent, Leticia Herrera, is the BEST! She's professional and a pleasure to deal with. You always have the answers for me and it is quick to respond to my emails and phone calls. Leticia has always taken great care of all our needs. She has always been honest, fair and very timely with each policy request. She helped us bundle our car and home insurance together to save a ton of money. I highly recommend this agency for any insurance policy you may need.My agent, Leticia Herrera, is the BEST! She is professional and a pleasure to deal with. He always has the answers for me and responds quickly to my emails and phone calls. Leticia has always taken great care of all our needs. She has always been honest, fair and very timely with every policy request. She helped us bundle our auto and home insurance to save a ton of money. I recommend this agency for any insurance policy you may need.”
Home Insurance
Home Insurance
Home Insurance
“Andrea is an outstanding agent! She is professional with excellent customer service. She was very patient with my current busy schedule and addressed all of my questions. I got a very good deal because of a simple call from her! Thank you Andrea!”