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November 2024 by Sophie Kaiser
HCTB has a great selection of dresses and I truly ended up finding a dress that I loved. But unfortunately I had a pretty negative experience here. Both sales associates I worked with weren’t warm, welcoming or friendly, which made my shopping experience a bit strange and uncomfortable. I also had hoped to order my dress without a slit, and my sales associate advised me to order it with one so that I would have the option to customize closing my slit in alterations. I trusted her advice and REALLY wish I hadn’t because the alterations seamstress immediately told me it wouldn’t be possible to close the slit at my first appointment. It was literally so long that if I sat down it would show EVERYTHING, and the seamstress’s best solution to try and shorten it was to literally just tack it. it looked really cheap, and my bridesmaids agreed that it looked like it had been stapled. I was really disappointed at both fittings, and you can see in the pictures how my skirt puckered and was still pretty revealing, something I had told the sales associate I really didn’t want. It ended up being one of those details that goes wrong and that you don’t care about in all the joy of the big day. But it really was disappointing in the moment and I wish I hadn’t listened to the sales associate :( The seamstress was friendly and otherwise did a great job shortening my train and adding a bustle, but with how much money we spent for such a poor job on something that mattered to me, I really wouldn’t recommend coming here for alterations either.
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November 2024 by Debbie N
Reading all these positive reviews makes me wonder where the heck my daughter and I went shopping?
We certainly were never asked if we wanted water, or a mimosa, my daughter absolutely was never celebrated and never was treated special in any way.
We did end up buying a dress from HCTB because my daughter fell in love with the dress itself, but we were bitter that we had to buy it there - we wished one of the other boutiques carried the specific dress/designer and we could have given them our business.
The experience was just very transactional. The consultant never introduced herself, barely talked to us, never offered us anything to drink. Then after we purchased, did not do anything "special" like take a picture in front of the "I said yes" wall, no, post on social media (I even sent them pictures to try to get them to acknowledge my daughter, she was not acknowledged whatsoever or made to feel special in any way - like most brides are and want to be when dropping thousands of dollars on a dress.
We also inquired about timing on the dress and were told that it would "definitely arrive in time" even though we were only 9 months out from the wedding. Well fast forward to 2 months before the wedding, no dress, and no back up plan except to alter a size 14 down to my street size 0 daughter (6 in a wedding dress)! The dress ended up coming in time....phew......
So long review summary - this place has beautiful gowns, but don't expect to feel special about purchasing one, or treated special in any way - you will feel the same as trying a dress on in any old store, except the dresses are prettier and someone will probably help you zip or button it up!
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November 2024 by Jenna Winters
Lovely experience here! Before coming in I was so overwhelmed with all the gorgeous dress options and was nervous about it. Kayla was a pleasure to work with and truly gave the best advice. She even picked “the one”!
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November 2024 by Allie Romolo
THE BEST PLACE EVER!! From start to finish my experience was incredible. They have SO MANY options, were so patient, helpful and kind. I can’t recommend this place enough! Everyone we encountered during this process made it such a fun and easy going experience. We even got to meet the designer of my dress in store!
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October 2024 by Stephanie and Abi M
I had an ok experience with Here Comes the Bride!
Finding my dress was a wonderful experience. Staff was wonderful, the vibes were great, there was mimosas, and the person helping me looked at pictures I had and found the perfect dress in my budget. And I love my dress! I stored my dress with them for a small extra fee and they kept it nice and safe.
Alterations were less to my satisfaction. The seamstress was nice, but tried to talk me down from the specific alterations I wanted (i.e. removing my train), which didn’t feel great. She was also pricey, only took cash, and didn’t talk to me at all when I came back to review the alterations and pick up my dress. I would take my alterations elsewhere next time.
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October 2024 by Tori Maves
I over Kayla she was wonderful to work with and helped me feel comfortable and confident!
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October 2024 by Madelyn Hemmerich
I had a wonderful shopping experience at Here Comes the Bride. My consultant Kayla was extremely helpful and kind. She never made me feel rushed and really listened to what I had to say. One thing I really liked is that she gave me and my party time to talk. She gave the perfect balance of input and space to figure out what I wanted. Kayla actually found my dress and it is absolutely perfect! Thank you so much Kayla and Here Comes the Bride for making my dress shopping experience so enjoyable!
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October 2024 by Stephanie Herbst
Was convinced by the salesperson to not add extra length even after I insisted that I thought I’d need it. She really persuaded me against it so I just decided to trust her. First mistake. Then at my alterations appointment I stressed that the dress cannot be made shorter as a result of taking in the dress (it was massive on me). I went back today for my final appointment and was horrified and overwhelmed by not only the dress being shortened but some of the alterations were very poorly done and not to my expectations. I was treated terribly by the staff, waited well over 30 mins to speak to the manager. The manager was dismissive and said nothing we can do. After being reduced to tears and being called condescending, they gave me a disrespectfully low discount. I’m beyond upset and left without a plan 30 days out from my wedding.
CORRECTION: discount was not processed. Full price was paid.
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October 2024 by Wendy
The dresses here were beautiful! I went in with a vision but the person helping me found a dress I never would have picked for myself. I ended up falling in love with it and it ended up being my wedding dress. The alterations here are expensive but so worth it! The dress fit me like a glove and looked beautiful.
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October 2024 by Haley
Kayla was my stylist yesterday and i cant express how much i adored her!!! She just knew exactly what to put me in and I couldn’t be more thankful for all her help. She picked out a dress that she said just spoke to her and i ended up saying yes to that exact dress. I was beyond nervous for my appt considering I am not at my goal weight yet and she made the experience so enjoyable. Give that lady a well deserved raise!
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October 2024 by Melissa Hill
I had a lovely experience at Here Comes the Bride. They picked out beautiful dresses for me and I actually ended up loving and purchasing the first dress I tried on but I was still able to try on other styles to compare. They let me take my time, I didn't feel rushed at all. They made dress shopping a simple and fun experience.
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October 2024 by Brittany
I can not say enough good things about Alexis! She was definitely the best consultant (from what I could see). I’m so happy I was there early and snagged her first! She was attentive, pleasant, helpful, knowledge and overall a sweetheart. I showed her my dream dress (which was about 6k) and I was willing to travel out of state to purchase. She found me something Even better and HALF THE PRICE! Overall, she probably saved me closer to 4-5k with the dress I originally wanted, travel and alterations to that dress. Thank you!
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October 2024 by Miela F
Please double check everything before signing paperwork and paying the deposit for the dress.
I had a great wedding shopping experience in January. My family flew into Chicago and we started at Here Comes The Bride. We were suppose to go to 3 other bridal shops, but we all fell in love with a dress at this store. We paid the deposit and they said the dress would be ready in 5-6 months. The dress was ready end of May so beginning of June, I drove 9 hours round trip to the shop to try my dress on. It was the wrong size. It was SO BIG. It was actually 2-3 sizes up from my actually size. I was ordered the size of the sample size dress that I tried on in January which was too big and held with clasps. At the June appointment, after we learned that the original stylist ordered me the wrong dress, I was given the option to order a different size in the same dress. The only problem was that my size was not going to be available in time for my wedding. I was recommended to order the size below my size. For context, I am a size 20 in wedding dresses. Staff encouraged me to order an 18. I tried on a size 18 from the same dress brand in a different dress and ultimately ordered the size 18. I did another 9-hour trip the following back and came back when the size 18 came in. At this point, it’s the middle of July and I get married in 2.5 months. The size 18 was terrible. It was not flattering. It fit in the waist, but my chest was hanging over and exposed. In between my crying and silent panic attacks and waiting for the in house seamstress to try and let out the sides of the dress, I spent around 4 hours in the shop. Ultimately the size 18 did not work and I had to go home with the size 24 or go home with no dress at all. I spent over 18 hours to drive to the bridal shop on two separate occasions and hundreds of dollars on gas and hotel stays. Here Comes The Bridal only offered me $200 off. I get married in less than 2 weeks and I still don’t know if this dress is going to work for my wedding day. I chose the dress for its elegance and intricate honing but to take in nearly 3 sizes too small could alter the boning of the bodice. My January bridal appointment was great, but the following two appointments after were very disappointing. I understand mistakes happen, but being a plus size bride is hard enough. The mistake made was inexcusable and negligent. The wrong size was ordered. The wrong notes were taken. I was only offered $200 off after driving 18 hours and spending much more than $200 to come to the shop twice. Overall, please review all the paperwork before you end up wasting 6 months of your bridal life waiting for the wrong size dress to come in. Make sure you know the sample dress you try on, make sure you know what your actual size is, and make sure you double check that all the paperwork and information is accurate. I wouldn’t wish this anxiety and uncertainly and money and time wasted on any bride, let alone a plus size/curvy bride.
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October 2024 by Jennifer Rowland
I purchased my wedding dress from here and the entire process was a dream! The staff that helped me with selecting my dress helped me pick out the dress of my dreams! And under budget. They were so supportive and professional.
The alterations team was amazing too! They were efficient and even helped me to shorten my mom's veil to use for my own wedding. When I showed up and the straps were just a little too tight at my final alterations appointment, they let the length back out in under 10 minutes. The dress fit like a glove and held up the whole day. The bustle was easy to use and stayed up through several hours of dancing. I cannot say enough good things about Here Comes the Bride!
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October 2024 by Irene Grezenko
We had an incredible experience at Here Comes the Bride Bridal Boutique! From the moment we arrived, the selection of dresses was stunning, and the personalized service was top-notch. The consultants were attentive and refreshingly approachable and kind, creating a welcoming atmosphere where everyone feels at ease. The entire process was smooth and enjoyable!
My daughter’s dress is absolutely gorgeous, and we couldn’t be happier with our choice. Highly recommend Here Comes the Bride for anyone looking for a magical bridal experience!
