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“Staff is very friendly and the atmosphere is very welcoming! They always have just about everything I need. FYI they have a $1 Aisle that's loaded with all kind of goodies from household goods, snacks, etc. Yep everything in that Aisle is $1 buck. Don't take my word check it out for yourself, you'll be glad you did✌?Special Shout Out To The Dollar General Team-Asst. Store Manager Andrea/Dennis/Paris Always Nice & Extremely Helpful Making It An Awesome Shopping Experience!”
“This tree is conveniently located and definitely one of the largest dollar trees I've been to. It's definitely a go-to when I need little things, some daily necessities or some food for lunch/dinner.”
“Great store, very clean and has the best deals!! Great selection of items too, easily the best in the area. Also, the cashiers at the front had superb customer service - I believe their names were Jay and Pete. Will definitely come back whenever I'm in the area!!!”
“The biggest store that I have ever seen! Clean, all items at their places. I was there at busy hours, around 3pm and a line was long (4-5 people before me). 2 cash registers were working and it helped to reduce the waiting time in line.”
“We was able to get what we needed but the wait time was crazy. The cashier ( name tag said GET) called 3 times for help and when the other cashier came she had an attitude. Before I left I let her know that she was doing an amazing job despite the lack of help.”
“Very clean store very friendly people the bakery will make you any kind of donuts you asked them to do. The store even has pistachio cakes available most of the time”
“I went to the dollar store this time at the Lombard location. I think this store is much bigger compared to the other dollar tree stores. Well I went and I found some bowls to match with the white & blue flower design plates, coffee mugs & placemats that I bought yesterday evening. At another dollar tree I went yesterday. There was this nice lady associate that helped me & took care of me earlier in the afternoon today. Her name was Genie. Thank you to her for being so kind & helpful. It was good that this nice lady associate helped me because I’m handicap now. I’m glad I bought some newspaper & thanks for helping wrap my beautiful bowls that I bought. I also bought some bouquet of balloons for Mother’s Day for my Mom & also a bouquet of balloons for my daughter too. They really have nice stuff to buy at this store. Good quality & good prices. God bless. I give Genie & this dollar tree store 5 stars.”
“Great customer service, friendly people. I like the fact they are fully stocked with everything you need. Great deals easy to load the app on your phone and start saving big.”
“Good place for your basic home essentials, paper towels, toilet paper, shampoo and body wash, also garbage bags and storage bags, they have some kitchen essentials too, all for $1.25....not bad....?”
“As a Dollar Tree it's solid, shelves are stocked and it's kept really neat and clean. The reason I'm giving it five stars is because of the wonderful, wonderful lady at the register! I wish I had asked her name but I just want her to know that I think she made everybody's day a little bit brighter and happier with her positive and kind personality! I'm coming back to this location even though it's out of my way simply because of how nice everyone is there ? Btw it's Thursday afternoon/2:30pm so the store knows about which employee I'm referring:)”
“Love this Dollar Tree. Staff is great and the store manager Servando is awesome with excellent customer service he went out his way to make sure I found what I needed. Thank you.”
“Walked in, and I was amazed of how clean the store is and that they have everything that you need for your household. The person on the cash register was amazing and nice, and he helped me find everything I was looking for will recommend this place to all my friends and family. Happy shopping.”
“My go to Dollar Tree. Even though the Dollar Tree on Golf Road in Des Plains is closer, I like this one much better.
Always seems to be clean and organized. Customer Service is always very good. Great parking too .”
“Omg.. I’ll never forget this kind lady associate manager who helped take care of me today. I usually buy my dishes, bowls and coffee mugs at IKEA. But I was just browsing around in the store. And found and I bought some beautiful floral design dishes with matching coffee mugs and matching placemats. This is my treat for my Mother’s Day. So when I have my friends or family over at my place. They will be surprised at the beautiful table setting with beautiful dishes, coffee mugs and matching placemats.
Thank you to dear nice lady night manager Hope. I love this store because of its beautiful kinds of things you can buy. And I am handicap I walk with a cane now since my stroke because I have lupus vasculitis. I had angioplasty surgery I have right vertebral stent & I have numbness on my right side body now.
It’s hard for me to go shopping. But it’s people like dear kind Hope that make a difference in life. Thank you so much Hope for helping me today. That was so nice of you.
God bless. Hope you have more of God’s blessings to come (:
Check it out at the dollar tree store. I haven’t gone there for a long time. It’s really a great place to shop. I give Hope 5 stars for great customer service.”
“I am giving 5 stars to the manager, tall cashier dude that's always present, and the older woman that typically closes because these workers bust their humps!
To the contrary I want to say to the owner, general manager,etc
I was in this evening around 6:48 pm. The cashier ( no name tag) wearing white jogging pants and a black top should be taught to not be holding a customer's money and texting... I wanted to scream from how unprofessional it was just standing there staring at her for what seemed like FOREVER to please put her phone down and finish my transaction. As soon as I walk up she's just texting completely ignoring me and my entire interaction was awkward. I look forward in seeing the manager whenever I walk in as she is incredibly helpful and pleasant and I could've right there and then called for her however she was busy putting the price tags on throughout the entire store trusting this young lady and this cashier should be written up. Next time if it happens again I will be certain to say something. If it were my job, I'd be out of a job, period. I did not appreciate spending $43.00 to give her $45.00 and wait forever to get my change that probably was about 3 minutes total just staring at her and she gave no care because obviously it's welcomed. I have seen the manager at this location train and she is stern, hard pressed while being gentle and extremely patient so I know it is not happening in her presence. We all have things going on at home, etc but that's what a break is for!!
As a professional, please do not respond with, " I'm sorry to hear this. Please email me or please understand.... ( Whatever reason is given it is not good enough)"
In my customer service career as a young cashier I had to learn the hard way by receiving a write up, having my phone confiscated by management until the end of my shift or being sent home without pay.
I do understand that this generation is pretty much... RELAXED to a certain degree but it is common sense, " the customer service is the first contact, is responsible for creating that warm and inviting impression to keep customers coming back vs to their competitors, are responsible for adhering to their employment hand book guidelines of what is acceptable and isn't and the customers wanting to come back purchasing inventory is what creates profit and raises"
Please, get it together. Give your Manager and the old lady a raise as they have been the consistent employees in that store since I moved to Wood Dale years ago. Stop hiring anyone and if you do ensure they have common knowledge of what is expected or train them properly so that these young folks understand.”
“Ok so a few years ago i left an unsatisfactory review. Things have definitely changed for the better. Must be new management plus new employees eho are a hell of a lot better than years ago. The store is cleaner and more respect all around. Im happy with the positive changes. Keep it going”
“Very friendly staff, one of the people who works there was a big help me today. She went out of her way to find something for that was in the back and looked for it twice when they had already taken it off the shelves. She did not have to look for it but she did anyway. The store in Wheaton is very friendly and very helpful. Just a great staff. I will be back! Thank you!”
“Despite running in at the last minute for "just ONE thing, I swear!", I closed them up, per usual.I appreciate that they didn't hassle or harrass me and that, even tho I hit the register as the clock flipped to 9:00, they quickly checked me out as we chatted about local goings on. ?They always have new, cute thing a bobs every week/2. It's so easy to get lost in there.”
“I Love me some dollar tree. In my eye sight dollar tree is the best thing going. I love the icee cup, salmon, bleach. And don't talk about the Awesome. That product took spots out of the tile on the floor. I Love U dollar tree, I pray that you stay n my life forever. The good thing is all the staff are nice, no matter which store I go to.”
“**THEY CLOSE AT 9:00 P.M. AS OF MAY 2024**
They surprisingly have a great selection of items.... Might be a little messy... But worth the time to dig through. In the 4 years that I have been coming to this location every employee has been very helpful and friendly and overall great neighborhood store”
“Dollar General Villa Park is an awesome store. The staff is always very friendly making it a pleasure to shop there. The employees are always busy restocking shelves therefore it must be a very popular money making store. Great job General Dollar Villa Park!”
“Recently restocked, better selection than normal for a large variety of items. Pretty clean store but the lines can be a little long. Still one of my favorite locations!”
“I stopped there the other day to get a phone mount for in the car. The first one I bought did not work right?
So when I went back in the manager was so awesome judy. She even came outside to try and help me with the second one that I bought. I have never had an employee, let alone A. Manager at a dollar general come out and try and assist me with a product that I bought.”
“Pleasantly surprised with this newer Dollar General,very clean and well organized.They have a huge selection of over counter medicines such as cough supplements, vitamins,asprin etc maybe because this was a former CVS store Also picked up a few bargains.Woman employee working hard cashiering and stocking shelves in between customers.”
“One stock kid who was wearing black shorts and a hat (he had bleached hair) today was saying how America was going down and why celebrate Memorial Day…I stepped in while passing him and said Memorial Day is for the troops that fought for this country. Because of them you have a job if you don’t like it here then get out. He smart Alecy said thanks for the insight.”
“Everytime I go too this store I get a hello from the staff?. Very good customer service. An not too mention the manager Porsha. One of the best an caring store manager I've ever encountered no matter what she's doing if I or someone else ask her a question she stop with no hestiance or deep breathing too help.”
“It’s the dollar tree, you literally get what you pay for, but that’s what makes the dollar tree great. You don’t expect the best but that what you look for at a dollar tree where literally everything is a dollar.”
“I love,Love and LOVE ? my Family ? Dollar store on 11th and Madison. The people who work there are Sooo awesome,kind and knowledgeable about what they have and where things are. The Manager is Awww-some and each employee is kind,polite and knowledgeable about everything in the store and where things are! Thank you so very much to everyone who works there.”
“Best dollar tree in the area! This location is always fully stocked and I have never seen a messy sales floor. Also very nice parking lot. Paulette, a manager here, is the sweetest! She made sure my sister and I left with all the graduation balloons we needed. She was very willing to help us. Cant thank her enough!”
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“Customer service was awesome, clean store and organize. A customer behind me was a young gentleman had heard me say I have to put three things back which I did he offer his helpful grateful kind hands and paid for the breast thank you Jesus”