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January 2024 by Ali Kefeli
I came over to this shop on a Monday AM after reading all the great reviews. I needed a quick oil change for my Volkswagen. They told me the closest “appointment” for a quick oil change would be next week - at least 7 days later. I walked right out. This was the extent of my interaction with this business.
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January 2024 by hyo lee
• I went to AUTO PLUS to fix exhaust pipe leaks of my 2019 Challenger. Brian at the front desk was very kind and professional to handle customer's repair requests. Technician, Kai tightened clamps in an attempt to fix the leaks. Kai told me they have a machine to check the positioning of rear axle. I agreed to carry on additional work on wheel centering. After 40 minutes waiting, Kai brought a wheel alignment data which I did not ask to do, instead of a wheel centering check, showing a horrific misalignment of wheel. I told him the alignment data are not believable since my car was checked okay for all alignments three weeks ago at an alignment specialty shop at Northbrook. Accordingly, I refused any adjustments for the alignment and was questioning why they did works that was not requested by the customer. While driving back home from the exhaust leak repair, I felt my car was unusually shaking, displaying relatively high G-force vibrations from the passenger-side. Next morning, my car was tested again to be driving under unstable modes. Later, visited an alignment shop in St. Charles to check for possible sources of unusual vibrations. During the alignment check, a technician uncovered my car was bottomed out or hit on curb in passenger-side, revealing recent fresh damages of plastic shield covers and suspension parts. Additional inspections by insurance body shops confirm that the damages (bent frame brackets) of suspension parts of my car could be incurred by intentional vicious physical forces in an attempt to doctor alignment data out of the OEM specification.My car had never involved in any accident for last five years! I could not believe I'm still in a bad dream.
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November 2023 by Jamie Stewart
Love this place! Great, professional staff! They won't overcharge you!!
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October 2023 by Cherilyn Thomas
I've been taking my car here for the last 3 years, since I moved to Addison. They have done routine maintenance as well as some more involved services. I always feel very well taken care of and like I can trust their word.
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October 2023 by Justin Kaivon Soofi
I trust this team with all of my vehicle issues. Stopped going to the dealership for good
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August 2023 by Brian C
Quick service, upfront pricing. Very happy with my first experience with Auto Plus. Going to start using them for our work trucks. Thanks guys!
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August 2023 by Amy Luhan
Amazing experience here!!! Hope the always hold up to the standards, many places eventually go down hill or they start to slack some where. Theyre great hereService: Air & cabin filter replacement
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July 2023 by Manda K.
Staff was very friendly but when they rotated the tires they cross threaded then over tightened the lug bolt. It and the lug nut were cracked and could have caused both to break completely. lug bolt had to be drilled out.
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June 2023 by Bart Damien
Best repair shop around! Great people, fair and honest prices. They really go above and beyond to help. On occasion they would even drop me off at home in their car after I dropped off my car. They would even pick up my car at my house when I wasn't able to do it. Mike is the best. They also have really great specials! Tried many shops in the area and this is the ONLY one i trust and recommend to my friends.
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June 2023 by joe goad
Solid honest place for having your car worked on. Friendly staff and make sure they are upfront about services need and ones suggested.
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May 2023 by Cristian Cojita
What impressed me most was their proactive approach, identifying potential issues before they become serious problems, and their ability to explain complex car issues in an understandable way. Their unbeatable prices and excellent customer service are just the icing on the cake.Service: Brakes
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May 2023 by J Valadez
The lombard location takes better care and cares about your vehicle both locations have very nice staff tho
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April 2023 by Kristi Blessing
Auto Plus has been our regular provider for all things automotive for several years. They are always going above and beyond for us. I wish I could give them 10 stars. They deserve it.Services: Electrical repair
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December 2022 by Samar
Great auto shop/mechanics. Always friendly service. prices are average and at time slightly above—- but service is great and honest recommendations. Worth the peace of mind. You won’t be sold what you don’t need.
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September 2022 by Blake Davis at IIT
Auto technician did an excellent job of inspecting my car and detailing the work that needs to be done. Went above and beyond what I expect from a "free inspection" included as part of my oil change. In general, seem like good, honest people.Service: Oil change
