-
January 2024 by Eric R.
I just wanted to say everyone from the General Manager to the Sales Manager were and are very exceptional salesmen to work with. I also want to share my experience with the delivery team, they were prompt and very professional. They took the time to set up my new 75" television and showed me some features on it.My buying experience as a whole was seamless!! They helped me out with the payment process and kept me informed when my merchandise would arrive. Thank you AARONS OF ADDISON!!!
-
January 2024 by IVAn Garcia
Good service with friend José helps you and gives you good prices
-
January 2024 by Oswald Cruz
Excellent place to buy and maximum with José very friendly in everything and super offers
-
January 2024 by Tracy K.
SOOO BAD- I walked in wanting an electric dryer- I decided to do a washer dryer set - it was cheaper- I have an electric house only- NO GAS- THESE guys send me the WRONG DRYER 2 DAYS AGO- and now it's hell on earth to get a working dryer- Any suggestions on what do do-
-
December 2023 by Ariel Portee
The worst customer service, very unprofessional.
-
November 2023 by Angelica Gualdrón
José is a nice person And it has excellent customer service.
-
November 2023 by JM M
Been a customer with Aarons for a few years now and I say they never disappoint! The new manager Levonte works on a timely manner and is very professional along side with his delivery guys! Kudos to the manager Levonte and his team and I hope they get rewarded accordingly!
-
October 2023 by Nick Giunti
I called yesterday. Spoke to a woman who claimed to be the gm and said she would be in today. I asked about renting a laptop. She told me they offer one month rentals at minimum and if I brought it back within two weeks I would be charged half the price instead of the full price. Drove all the way to the store in addison from kane county with my whole family. Store is empty. No employee in sight. Had to go to the back to find one. He informs me the gm isn't a women and the male gm wouldn't be in until Monday morning. He also told me what she told me wasn't true. He Said they only rent to own and they don't provide short terms rentals. He said it is a 3 month rental minimum and then you have to eventually purchase the laptop. I understand this guy today was answering my questions and my issue isn't with him. It's with the woman who claimed to be gm (wasnt) and had me Drive 40 mins out of my way and waste my time to find out I couldn't even rent a laptop. Not happy. I'll never return to this store. And that woman should be fired for lieing to me. What a waste of time. I won't recommend aarons to anyone in the future.
-
July 2023 by Eric G
I had set up an agreement to get my furniture delivered upon moving to my new apartment. The person that was helping me out told the store manager the details of my agreement. The next day Carina had reached out to me to set up a delivery apparently she was not aware of my agreement so I explained it to her. I called yesterday and spoke with Ivan the store manager that I’m still waiting for my move in date and do not proceed with taking my money. Well it was as if I was speaking to a wall he still went ahead and took my money. Then I received a call from Carina to set up a delivery when I had clearly canceled everything. This store has poor and unprofessional customer service
-
July 2023 by Queen Of spades
The delivery guys Alex and Chris was awesome they put everything together well was very clean and professional very polite on time you guys definitely need to give these guys a raise I live on the third floor they brought in heavy stuff always polite and respectful ?❤️ thanks Alex and Chris
-
May 2023 by Marva Williams
Chris and Alex did an awesome job bringing out my new fridge.
-
April 2023 by Rachael Summey
Montrail and Paul did an Excellent job delivering my furniture and we're very respectful and professional job and Paul was an Excellent Salesman I would recommend this furniture store to anyone!! I'm very happy for the service I received...
-
April 2023 by Andriana Lawrence
I had a great experience with my delivery. Montrail and Chris did a great job delivering my furniture with care. They even waited for me patiently because I wasn’t home when they arrived. I’m glad they were able to assist me today, Thanks guys!
-
April 2023 by Yuli Andrea Pulgarin Alvarez
Montrail and Chris did amazing service. They strong and fast. Very kind and friendly. Could be homies for sure lol. Great job guys love the table ! Stay fresh like that water with ice ?
-
April 2023 by Michael Keiat
The GG used form here were funny and excellent and fun they were super there are Montrail and Chris there out of the addison store they are wonderfull as well as carina she is woferfull wouldn't go any were else they need arise so very helpful in e er way
