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February 2024 by Kathryn Ingram
Not a good experience. They told me on the phone that they would check things out before charging me. They never called to tell me how much it would be just to inspect my oil leak. They were very kind and charged me for only a half hour at $65. They charge $130 an hour. Next time they should let their POTENTIAL customers know how much a service will be BEFORE performing it.
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December 2023 by Garrett Costello
Very helpful and friendly
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July 2023 by Jennifer Kunz
These guys rock! I had an issue with my car not only did they fix it, but they found another huge issue and called me to tell me about it. They were able to fix that too in no time! Appreciate the service and friendliness of everyone there!
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January 2023 by szabolcs nagy
My favorite auto repair shop, they are dedicated, experienced and helpful. You can even text message chat with them about your vehicle solutions. Highly recommended business.
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December 2022 by Matthew guido
To generalize it - bad customer service. I think it would be worth them reconsidering how they treat their customers.
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October 2022 by Emma Hamill
Have taken my truck in 3 separate times to try and fix a worsening starting issue that occurs a least several times a day. I’m not in a position with only having one car to be able to leave it for an undisclosed amount of time so I made an appointment in hopes they would get the time to fix the issue. (Had to wait over a month to get this appt, meanwhile the issue is growing more consistent). In total they have replaced two items neither of which worked and put me out $400. They claim to not be able to recreate the issue despite the fact it happens the majority of the time that the car is started. I’ve sent videos of the noise, explained it’s patterns, tried to get all the info that I could. Not sure what this repair shop is doing but it’s sure not fixing cars… think twice before bringing your rig in here.
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August 2022 by Tom Bell
We were in town on vacation this summer. Our car would not start. We were worried it would be a big issue and we were only in town 4 days. Teton valley Auto repair worked us into their schedule quickly and solved what we thought would be a big problem very simply. They also provided a free loaner for a few hours. Great service, great result!Service: General repairs & maintenance
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April 2022 by Pamela Parkins
Shout out to Josh at Teton Valley Auto who came to my rescue yesterday when my truck would not start at the Post Office in Victor,ID!!! Thank you so very much! I would have been stranded without this kindness! Can’t say enough good things about the folks at this auto repair shop and their responsiveness and standard of care!! Pam ParkinsService: General repairs & maintenance
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July 2021 by Scott Burley
Super friendly guys that know what they are doing.Fixed my truck up quickly!
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June 2021 by People eating Tasty animals
Always a good job done by them.
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April 2021 by Bart Pierce
I “created a problem” with my F-250 diesel that I won’t go into... I called Teton Valley Auto Repair, explained the situation and had my vehicle towed to their location. I was initially advised that they were a week out before they could get to it. I was absolutely amazed 2 days later when they under-promised and over-delivered and performed the requisite repair at an extremely reasonable price while at the same time saving me on extended car rental fees. I can not thank them enough and/or recommend them highly enough!
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April 2021 by S. Wilson
Our Ford Escape had a complete transmission failure in Victor. We were stranded about 12 miles away from where we were staying for the week. A cashier at the ExxonMobil gave us the contact number for Teton Valley Auto Repair and said they would treat us right. And she was absolutely correct!After calling for assistance, they sent Josh, one of their service technicians, to our location. Josh then gave me a ride to their shop to pick up a loaner vehicle to use until we could make arrangements to get a rental car to get us back home. The next day, Jared Bevan, Teton Valley's Service Advisor, called with repair estimates and a time frame when repairs could be made, since their schedule was filled up for approximately 2 weeks out.I would like to recognize Josh. Jared, and Paige Chevez, Teton Valley's Service Writer, for their customer service, kindness, and overall friendliness. They went above and beyond what I have experienced with other auto repair shops. They definitely made this s*#t sandwich somewhat easier to choke down. If you happen to need auto service in the Teton Valley area around Driggs and Victor, Idaho, give this business a call. They will treat you right!!!
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April 2021 by Nathan Brown
I was able to do my vehicle off after hours, full of a form telling them what is wanted done, and come pick it up after work the next day. Simple, straight forward and good work
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April 2021 by Sarah Kennedy
They were friendly, accommodating, knowledgeable and FAST.
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March 2021 by Andy M.
Today started out blessed, the sh@t hit the fan when our Jeep failed to restart at the Phillips 66 in Victor . The nice lady on-site called Josh at Teton, who came right over and diagnosed the car. AAA towed the car over and Josh squeezed us in his already busy schedule and replaced the starter . What a relief as I had to travel the next day to Jackson airport and then to Rexburg on Wednesday for a final covid shot. I was so stressed! Teton bailed us out and my stressful day is over. Thanks to all the staff! You've earned all my future business. Peace be with you .
