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October 2023 by Whitney Mickelson
Suburban Propane always goes above and beyond. Ran out of Propane during our customer event at Ferguson and we were delivered a full tank with in minutes. Thank you so much for your excellent service! -Eric Mattson
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October 2023 by Kirk Tubbs
Great knowledge and help putting together some parts I needed. The out side dock staff got me propane fast and helped me load. Very positive people.
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October 2023 by Haidar Shehab
Bunch of scammers, never going back, they charge doubled the amount compared to other propane stores. Per unit I was charged $3.99 making it 51.47 for just three tanks. I don't recommend coming here as you can get a refill for half cut the price.
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March 2023 by Benjamin Turner
We were on auto delivery never showed up to fill tank even after we called .We ran out in middle of winter had to go buy a tank and have it filled locally. Called them told them they could come get the tank as the service is no good and can not rely on them for service they sent me a bill to pickup the tank since it was early termination of service called they said they had no record of us ever calling even though we call several times and we would still be charged even though it was there fault. Would not recommend this company to anyone find someone else it will save you money in the long run ..
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February 2023 by Talaire Kent
my prior gas company was a joke, was not even told they were closing. anywho , a friend told me about suburban propane in twin falls idaho the minute i walked in the ladies sitting at their desks, greeted me with genuine smiles a way kick back crew that are always hard at work they are awesome. the gal that filled my 15 tanks or so in under an hour all the while helping other customers, conversing and sending huge good vibes all around with just a real, thank you for your business, it feeds my family , pays the bills , come again fren now wont you . humble kind of ,smile, to all of you SALUTE, HAT TIPPER , KISSES HUGS AND THANKS FOR KEEPING ME WARM ...MY RATING IS ##### 55555555555 STARS THIS PROPANE COMPANY HAS A MAGICAL STAFF, FAIR PRICES AND ISAY IF YOU GET YOUR PROPANE OR GAS SOMEWHERE ELSE, YOUR CRAZY AS A LOON.. THANKS FOR A WONDEFUL EXPERIANCE EVERY VISIT..SINCERELY,PS HOPE QUINCY GOT HIS FIRST CHAMPIONSHIP WRESTLING LEADER TROPHY .. GOOD JOBTALAIRE T KENT HEYBURN IDAHO
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January 2023 by Whisper Easley
Bridget was amazing and extremely knowledgeable. We couldn't have asked for a better experience especially during Christmas when we lost heat to our home. Thank you so much for all your help.
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January 2023 by Rachelle Bird
Great customer service. All the ladies in the office were friendly and so helpful.
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January 2023 by Calvin Blom
Tanks are filled quick, and easy group to deal with, definitely recommend them to fill you up!
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October 2022 by Josh Conner
Tracey was extremely knowledgeable and helpful. He didn’t leave until everything was correct.
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June 2022 by Michaelson Lori
We have had the same experience as some of these other reviews. Price gouging to the next level! We stayed in our RV for the winter waiting on our home to be built. Thought we would save money and go with the big tanks instead of the small RV tanks. Called suburban and were quoted 2.89 per gallon, the local competitors were charging 3.30. We signed up, paid for the tanks to be filled, and delivered and from what we were TOLD we also paid ahead for the delivery and removal of the tanks once we were finished. Every delivery the price increased, jumping a dollar the second delivery and kept climbing. I called and complained and they told me it was due to fuel increases, I called their competitors and they were all still at 3.30 and LOWER. So we have them come out and remove the tanks and they charged $120 bucks to remove each tank, eating up any credit from the fuel returned. They are a complete rip off and the most dishonest company I have come in contact with in Twin Falls ID. I am preparing to report them to the BBB and consult a lawyer! DO YOUR RESEARCH, look up the countless complaints on the BBB site these guys are scammers. I wish I had looked into them before I signed up, it was a very costly mistake.
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June 2022 by Michaelson L.
We have had the same experience as some of these other reviews. Price gouging to the next level! We stayed in our RV for the winter waiting on our home to be built. Thought we would save money and go with the big tanks instead of the small RV tanks. Called suburban and were quoted 2.89 per gallon, the local competitors were charging 3.30. We signed up, paid for the tanks to be filled, and delivered, and from what we were TOLD we also paid ahead for the delivery and removal of the tanks once we were finished. Every delivery the price increased, jumping a dollar the second delivery and kept climbing. I called and complained and they told me it was due to fuel increases, I called their competitors and they were all still at 3.30 and LOWER. So we have them come out and remove the tanks and they charged $120 bucks to remove each tank, eating up any credit from the fuel returned. They are a complete rip-off and the most dishonest company I have come in contact with in Twin Falls ID. I am preparing to report them to the BBB and consult a lawyer! DO YOUR RESEARCH, look up the countless complaints on the BBB site these guys are scammers. I wish I had looked into them before I signed up, it was a very costly mistake.
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March 2022 by Bruce W. Smith
Excellent, friendly services--as usual. Trudged thorough the snow to make sure my tank was filled.
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March 2021 by Deanna Schultz
If your propane appliance is in need of parts or repair Suburban Propane is the first place to go. They are very friendly and will do whatever they can to help. They will go the extra mile to help a person. That's a trait which is becoming harder to find these days.
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March 2021 by Nate Norris
4.59 a gallon for propane I didn't need or ask for these guys are crooks. The local guys are charging $3.00 a gallon
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March 2021 by Jen Ness
Very,very nice people in the office?Would give 100 stars?