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March 2024 by Caleb Nunez
Came to get some shoes real quick and got the best service ever from Isaiah. Thanks for your help you’re so on top of everything I appreciate it!
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December 2023 by Keelee Weldon
Absolutely hate the service. Pushy, rude, and uncomfortable.
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November 2023 by Jessica Rodrigues
I think this is a really great store to get great things at but there’s an employee that’s kinda older bald and chubby that’s always very pushy about buying stuff and it feels like he’s almost pressuring you to buy stuff one time i asked about a pair of shoes and i tried them on and I was like I think ill come back some other time and get them and he kept telling me things like oh these shoes sell out quick and youll never find these shoes again next time and it almost felt as if he was getting mad at me for not wanting to get the shoes his attitude changed very quickly when I told him i wasnt getting these shoes today. Also by the way ive went back various times and the shoes are still available. Also Once i went back with my friend and she asked the girl there about a pair of shoes and we had no issue with her the issue was with the same employee again she didn’t know much so she had him look up the shoe info and my friend decided she did not want the shoes and would order online and he kept telling her she needs to order them right now or else they will run out and they will be “hard to find” and it just seems like he gets so upset when people tell him they don’t wanna buy the shoes it just ruins the vibe it’s not fun going to a store and feeling like a store employee is mad at you when you didn’t do anything and I understand that selling merchandise is their job and i’m assuming they perhaps get some sort of commission for each sell *just an assumption* but either way that’s no reason to change up your attitude and try to pressure someone into buying something they are not sure they want to get yet
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November 2022 by K Wilson
I love the shoes here, truly really love them. They’re always funky and colorful. Like HOT TOPIC but they’re actual brands worth anything.However, I’ve been in here twice and I’m probably never going to the actual store again. The first time was for a pair of their fun FILA shoes that are white with blue and that electric coral pink that looks like it’s from the 80’s.My first visit I asked to see the shoe in two colors. The blue/pink and the pink/green. He brought out the pink/green and another pair in the wrong color. Coupled with the fact he was trying to sell me everything that I happened to come within a foot of - I was a bit turned off. I took the pink/green and wanted to come back later for the others.I came back and the same guy is there. I ask for them in a size 10. He goes to look and they’re out of stock, he says, but I can buy them and they’ll send them to me.Okay. While he’s still trying to sell me everything on the store, I buy the shoes asking 4 times if it’s the color I want. He says yes. The shoes arrive, they’re size 9.-.-I’ll stick to the website. He’s /always there/ and he’s the worst.
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October 2022 by Jamie Sparrow
Had the best help finding my little girl shoes yesterday. She has extra wide feet and that makes sizing difficult sometimes. The gentleman who assisted was so great with her and super helpful and his recommendations. Much appreciated!
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September 2022 by Kylie Wilson
I love the shoes here, truly really love them. They’re always funky and colorful. Like HOT TOPIC but they’re actual brands worth anything.However, I’ve been in here twice and I’m probably never going to the actual store again. The first time was for a pair of their fun FILA shoes that are white with blue and that electric coral pink that looks like it’s from the 80’s.My first visit I asked to see the shoe in two colors. The blue/pink and the pink/green. He brought out the pink/green and another pair in the wrong color. Coupled with the fact he was trying to sell me everything that I happened to come within a foot of - I was a bit turned off. I took the pink/green and wanted to come back later for the others.I came back and the same guy is there. I ask for them in a size 10. He goes to look and they’re out of stock, he says, but I can buy them and they’ll send them to me.Okay. While he’s still trying to sell me everything on the store, I buy the shoes asking 4 times if it’s the color I want. He says yes. The shoes arrive, they’re size 9.-.-I’ll stick to the website. He’s /always there/ and he’s the worst.
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August 2022 by Kylie, First of her name, of the House of Sass
I love the shoes here, truly really love them. They’re always funky and colorful. Like HOT TOPIC but they’re actual brands worth anything.However, I’ve been in here twice and I’m probably never going to the actual store again. The first time was for a pair of their fun FILA shoes that are white with blue and that electric coral pink that looks like it’s from the 80’s.My first visit I asked to see the shoe in two colors. The blue/pink and the pink/green. He brought out the pink/green and another pair in the wrong color. Coupled with the fact he was trying to sell me everything that I happened to come within a foot of - I was a bit turned off. I took the pink/green and wanted to come back later for the others.I came back and the same guy is there. I ask for them in a size 10. He goes to look and they’re out of stock, he says, but I can buy them and they’ll send them to me.Okay. While he’s still trying to sell me everything on the store, I buy the shoes asking 4 times if it’s the color I want. He says yes. The shoes arrive, they’re size 9.-.-I’ll stick to the website. He’s /always there/ and he’s the worst.
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August 2022 by Brandon Harvey
They had several different shoes to choose from, but not too many to make it hard. The workers were helpful and staff was knowledgeable.
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September 2021 by Tracey Mejia
Great shop
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November 2020 by Stephanie harlin
There was a nice young lady that waited on me with the cutest personality. Thank you for the friendly and inviting atmosphere.
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August 2020 by Amariah Rodriguez
I got in there and they are super pushy. She brought like 4 other pairs of shoes I didn’t ask for.
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August 2020 by cly728
Its a small Journeys store I ever been into, but the employees are absolutely the best customer service you can ever receive. I love how kind and helpful they are. I bought a pair of vans and somehow manage to take 2 different size home and I live out of Idaho, but they went above and beyond to ship the right pair of shoes out to me so I can return the wrong size pair of vans back. Even wrote a note apologizing for the mistake which was more than I can say and express the quality service they gave to me. I definitely will return to shop there for my vans when I vacation in Twin Falls again ?. Happy with my purchase and definitely the customer service they provide!
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May 2020 by Oakland Rose Vlogs
I have been wanting fila shoes for awhile i bought my first pair a couple days ago feel in love and got a second pair they help you out as soon as you walk in love it!
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September 2019 by Julie Underberg Hesby
The manager at the Twin Falls ,Id totally rocks . Thanks for the FAST service of my daughters sneakers. The ONLY place I will be getting my shoes from now . Thanks
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May 2019 by Katy Oliverson
Friendly and helpful. The sales clerk helped my teenaged son pick out athletic shoes that not only fit great, but were a great sale price, too.