Cricket Wireless Authorized Retailer in Twin Falls, Idaho, has received overwhelmingly positive reviews from its customers. Customers praise the exceptional customer service provided by the staff, particularly Denis, Aaliayah, and Casey. Customers report that the staff is always helpful, friendly, and willing to go above and beyond to resolve any issues. One customer, Martin Moore, was struggling with a SIM card and data issue for his Canadian Samsung phone, and Aaliayah provided exceptional service and support, saving his trip. The store is also recognized for the quality of the Motorola phones it offers, with one customer stating they are "always glad to go see them" and that they "really like the quality of the Motorola phones" they get from the store. Customers have also highlighted the store's willingness to assist even when the customer's account was opened at a different location. In one instance, when a customer tried to get help at another store, they were directed back to the Twin Falls location, where the staff, including Casey, were able to resolve the issue. Overall, Cricket Wireless Authorized Retailer in Twin Falls, Idaho, has earned a reputation for providing excellent customer service and quality products, making it a highly recommended destination for wireless services.
Denis provided me me with the best customer service that I have experienced in years! After getting the runaround at two different locations I took it in to him and he would not stop troubleshooting until he had the issue resolved. If I could give higher than five stars to this young man I certainly would!!
April 2023
Always glad to go see them they're always really helpful and to make the right suggestions and I really like the quality of the Motorola phones I get from them
January 2023
Great costumer service, Denis and Jcee are amazing!
