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November 2023 by Amber Stuckman
This place was so easy to work with. Employess were nice and the auto tech was great and very helpful. I will definitely do business here again and recommend them to everyone. Thank you!
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November 2023 by DelRae Steinbeisser
Fast, efficient, kept me updated throughout the entire process. Even cleaned my car! Being from out of state was a worry, but they were so easy to work with. Smooth as butter! Highly recommend!Services: Painting
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October 2023 by William Chidichimo
After doing a dumb thing (backing my car into the closed garage door at my car dealer's shop following a routine oil change), I was referred to Caliber for getting the repairs done. They took care of the damage I self-inflicted in a very efficient manner, keeping me posted as to the status of the work they were doing. A situation that, frankly, "sucked", they made more bearable, and for that I am most grateful. Customer service front-desk staffers were nice, and the guy who did the appraisal was very open and descriptive of the work they would need to do. I appreciated all they did for me, personally, in keeping me from passing out due to the stress I was feeling (first accident I'd had since 1979) and in their subsequent contacts, giving me updates on the work they needed to do.
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September 2023 by Lori Johnson
Big shout out to Alex and everyone else at Caliber Collision. They are a great place to do business. They do quality work, and stand behind it whole heartedly. I hope I don't need this type of service again, but if I do this place is where I will take my vehicle.
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August 2023 by Alicia Mojarra
Great experience at Caliber Collision! They were able to take my car in a day after my accident & get the process going, this was great because I only had this one car to rely on. The receptionist is so friendly and helpful with explaining the process. Big appreciation to David Juarez who took the time to explain everything in detail going on with my car & gave me great advice on handling my insurance company (something he doesn’t have to take the time to do) & because of this I was able to make a 1,000$ difference on my total loss settlement for my car from what they initially wanted to give me. This is my first crash so all was new to me! Thank you!
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August 2023 by Madison Campbell
Caliber was fantastic with repairs to my vehicle. They did a great job, sent me frequent updates on progress, and even brought my vehicle to me at my job and returned my rental for me when I wouldn’t be off work before they closed. They definitely went above and beyond and I highly recommend them!Service: Body & Trim
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August 2023 by Maria Habib
Great customer service, and their techs do really good work. They walk you through each step of the process if needed and are always cordial and very kind (especially when you call them multiple times in one week ?) All in I'd highly recommend Caliber if you need vehicle repairs done. They definitely know how to do it right ?
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August 2023 by sadie skousen
Hands down the best customer service from David and the best repair I’ve ever had done to any of my vehicles. So impressed!Services: Painting
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June 2023 by Jeff Gonzales
Was super easy to schedule and drop off for repairs, Ethan did an Awesome Job from start to finish! Highly Recommended!!Service: Painting
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June 2023 by Jessica Lee
From the moment I pulled my wrecked car in the parking lot to pickup the entire staff at Caliber Collision were phenomenal. A special shout-out to Clint who kept me updated every couple of days on the status of my car. Even though there were a couple of delays his amazing communication made the entire process a breeze and I knew what to expect. I was even more surprised when I picked up my car and it looked brand new, you couldn’t tell it had even been in an accident. The teams work was flawless! Thank you.
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April 2023 by Sonia Olmos
Caliber did some body work on one of our company trucks. The price was a little more than other places but Jose did a fantastic job on the body work. Keep up the good work.Service: Body & Trim
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April 2023 by BreShelle Tews
Great customer service, text updates were consistent, and the estimated completion date was only moved out one day (with notice of this change being sent two days prior). The repair looked great - minus a tiny bit of overspray. It did seem like the color match was just a hair off, but I chalked it up to my car being exposed to the elements for the last 4 years and the new paint just looking newer.Service: Painting
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March 2023 by Michelle H
You guys were amazing with your constant text updates. I couldn’t believe how quickly my car was accessed and then at how fast the work was completed. The mechanic who contacted me a couple of times, and I believe he was the same one who went over the work with me at completion, was VERY professional and friendly. My car looks great, they even cleaned and vacuumed out the inside. I was very satisfied, thank you
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February 2023 by Dolyn Peterson
This shop did a great job repairing my car. They did it very quickly too. I was very impressed they took the time to clean the inside of my car after completing their work. I would definitely use them again.Service: Body & Trim
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February 2023 by Justina Kalar
Rude and inconsiderate service. In short, they dealt with a somewhat confusing and uncommon situation in a very poor manner and offered no understanding in the situation… They threatened to send me to small claims court after the car was done for 2 DAYS. And all I had asked is if it could be handled after the holidays.Was using a loaner car from a dealership and got into an accident, car was sent there (not by my decision). I knew I would be responsible to pay the deductible.. No one contacted me to tell me where the car was or when it would be done. Then 3 days before Christmas, I got a call that the car was done and they wanted my deductible. I asked if there was some sort of time frame I needed to pay because it was so close to the holiday and it came a little unexpected. He threatened immediately to take me to claims court, then agreed to call me after the new year. Never received a call back, so I called to pay it to find out that they had submitted a claim in small claims court without ever calling me back. I would never recommend this type of service to anyone.Services: Body & Trim
