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January 2024 by Don Jutzi
Purchased a winter garment,ordered and it came when they said it would.
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November 2023 by Rick Dsvis
The manger Ron was horrible. He was rude to his employee. He Didn't give me the correct sales price. And I spent over $700 at the store I will never shop at twin falls Boot Barn again
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September 2023 by Scott H.
I bought some Laredo boots in South Carolina in Nov 2022, by the summer of 2023 the "cowboy approved" boots were falling apart. Now in Twin Falls ID I took these boots in to see if they would help and sure enough Noah and his Manager gave me a new set of boots, no hassle, No problem. I appreciate the help and I thank everyone who helped. Scott
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August 2023 by Marco Antonio Mejia Briones
Excelente trato,empleados muy espléndidos y todo el producto original y de muy buena calidad y productos mexicanos
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June 2023 by Taylor W.
Sara was so helpful helping me and my buddy pick out some hats, he's Canadian so was completely out of his element
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April 2023 by Alexis Raymundo
Good place to get your new kickers ! Never let ya down!
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March 2023 by Aimee
Terrible service!!!! Not sure how this place stays in business!!!!
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January 2023 by Chris Hunt
Loved this shop. Please can you bring them to the uk!?
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January 2023 by Mike Whitlatch
Absolutely the worst customer service. Never coming back
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December 2022 by corey house
Expensive but great customer service
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October 2022 by Matthew Everheart (Administrator)
Poor management that will judge you by appearance. Great quality work boots, expensive but worth the money. I came in today on my lunch break from electrical work. The manager was near the front door an saw greeted me nicely but had a snarky tone, first noticing that I was very dusty and dirty. She failed to notice that I was wearing my bright orange company shirt and well worn boots. She was nice but her body language told me that I was as good as a vagrant and was there to steal. I was very uncomfortable with how she watched me while helping another customer. I had been in before and knew the boots I wanted. I was happy to see a csr at the counter that had helped me pick out these boots 2 days before. If I go back I hope the manager working that shift isn’t there when I stop by. Being judged for being dusty while buying expensive boots is not a good experience.
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September 2022 by C Christine
The lady was awesome. Help me buy boots an suggest long sleeve that was on sale.
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August 2022 by Matthew Everheart (BigDizzy)
Poor management that will judge you by appearance. Great quality work boots, expensive but worth the money. I came in today on my lunch break from electrical work. The manager was near the front door an saw greeted me nicely but had a snarky tone, first noticing that I was very dusty and dirty. She failed to notice that I was wearing my bright orange company shirt and well worn boots. She was nice but her body language told me that I was as good as a vagrant and was there to steal. I was very uncomfortable with how she watched me while helping another customer. I had been in before and knew the boots I wanted. I was happy to see a csr at the counter that had helped me pick out these boots 2 days before. If I go back I hope the manager working that shift isn’t there when I stop by. Being judged for being dusty while buying expensive boots is not a good experience.
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July 2022 by William Satterthwaite
The store was organized nicely, staff was very helpful.
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June 2022 by Matthew Everheart
Poor management that will judge you by appearance. Great quality work boots, expensive but worth the money. I came in today on my lunch break from electrical work. The manager was near the front door an saw greeted me nicely but had a snarky tone, first noticing that I was very dusty and dirty. She failed to notice that I was wearing my bright orange company shirt and well worn boots. She was nice but her body language told me that I was as good as a vagrant and was there to steal. I was very uncomfortable with how she watched me while helping another customer. I had been in before and knew the boots I wanted. I was happy to see a csr at the counter that had helped me pick out these boots 2 days before. If I go back I hope the manager working that shift isn’t there when I stop by. Being judged for being dusty while buying expensive boots is not a good experience.
