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January 2024 by Karla Berg
I needed a key fob for a 2015 Hyundai Sonata and they had one, only one. But it snowed overnight. Lots of snow. I called them the next day and they held it for me until I could get in Tuesday. When I finally made it in, Matthew knew what to do and had it all set up and ready to go in no time. Great customer service! And about 1/3 of the price the dealership quoted me! ?
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January 2024 by Erika Reynolds
I had a great experience today getting a new battery installed. Great communication before the appointment and the appointment itself was so fast and easy.
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November 2023 by Joshua Hutchinson
Worst customer service that I’ve ever experienced. I had a key fob cut approximately 6 months ago which was cracked in multiple places just from using in the ignition. Went to get it replaced and was met with the most defensive and antagonistic response from the employee. “ we didn’t crack your key” was his first statement after explaining the issue. He then judged me on multiple fronts and I left with no help. My information was also not entered or saved in their computer to even look to see if the warranty was still active. Will never have my business again.
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November 2023 by Hunter Henstock
Went in there and they helped me with my problem took time to show me what was wrong with my phone. 10x better then every other place in twin
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September 2023 by Colleen S.
This has been a nightmare! We went in and spent quite a bit of time talking with Ricky, he assured us multiple times that he could change our batteries in our motorhome, so we paid $4000, waited for a chassis battery to come in. 3 weeks later we went in to have new batteries installed, everything worked on our motorhome! Our old batteries still had life, but we are very pro active, this is our home... Turns out Ricky knows nothing about changing batteries in a Class A motorhome. He did not pre check anything prior to changing and now our inverter does not work. Ricky's ignorance is costing us $$$$ and a drive to Las Vegas National RV Center. I strongly recommend running as fast as you can from Batteries Plus. Ricky pats himself on the back alot, he brags how he wants to stand out! Well, he certainly does.... And he ghosts you, taking ZERO responsibility.
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June 2023 by Tyler “tylertakeover” Yamane
Don’t get watch batteries replaced here. Minutes and hours arms are broke and just free spin.
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June 2023 by Max G.
I went to this shop for an emergency phone repair. On a road trip you can't stick around for very long and the staff here appreciated that. Instead of letting me hang they reccomeneded one of their competitors in town who could get it done sooner. That level of service is rare. If I have the chance to patronize this place again-- for batteries, bulbs, or cell phone servicing--it's my first pick.
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December 2022 by Jason McDonald
Ordered key fob online and it was ready within a couple hours. Went in the next day and they cut and programmed the key with ease. Staff was very friendly and helpful. Definitely recommend!
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September 2022 by Tony Jackson
Great customer service. They have what you're looking for and are always super helpful. I will keep coming back for all my batteries and vehicle key needs. Thank you staff, you're always great to work with. 5 ?
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September 2022 by Jennifer Foote
Only place to find unusual batteries and heat lights also 2 post lights. The kind used in other countries. Yes unusual but my house had them.
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September 2022 by Tracey W.
If you need a screen repair on your phone these guys are THE BEST! I need my phone for work and they had my phone fixed in an hour! Very professional and people friendly!
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August 2022 by Todd Harding
Maybe update your hours?Just drove 30 minutes to your store to show up and be shut down 15 minutes before time shows online and on your door. I'm in need of a new battery and have been driving around to different stores trying to find before tomorrow
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July 2022 by David Ball
Came to buy a battery and the doors were locked. The store wasn't open during its business hours. Called the customer service line and got an answering machine.
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July 2022 by Trudee Pederson
This place is awesome! They went out of their way to get us fixed up and the price was half what it would have been elsewhere.
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May 2022 by Jestin Summers
Some of the best customer service I have ever seen! These guys are serious business. It is the Ricky and Rocky show! Thats their two names. Rocky went above and beyond to get my battery custom made. I highly, highly recommend going here to get any battery or bulb help or a ton of other stuff! Thanks for the positive and helpful environment. Batteries Plus Bulbs baby!!