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February 2024 by Ronett Thomas
Yesterday morning I ordered a decaf americano and the young lady asked if I wanted to tip (before she even made my coffee) I said no (because i don’t like tipping before I even see if the order is right.) When I received my coffee, she had put so much cream in it, that it made the coffee cold, and I realized within an hour that it was full of caffeine. I have a medical issue that does not allow me to have caffeine! I felt like she purposely made my order wrong because I didn’t tip. Your employees need to be held accountable. When I was in the service industry a tip earned!
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January 2024 by Andy Freeman
Always so
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December 2023 by Copper Head
I'm not a big fan of the mochas.. Didn't taste like anything I have had before.
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October 2023 by Janet Lain
The people are friendly and the smoothies and coffee are excellent!
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October 2023 by Eric Chapman
My favorite coffee shop!!
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September 2023 by Victoria Orr
The best place to go grab a coffee or smoothie! Quick service & great prices. The ladies that work here make the experience wonderful & keep me going back so frequently. Happy attitudes every single time, and accurate with orders! I always take family/friends here when in the area. Thank you SO much!! (:
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July 2023 by Allison S.
Updating review to ZERO stars. As everyone can see, Jackie asked me to email Brandi to discuss my experience and to make things right. I did, right away. Three months later and there has been no response to my email. The whole "we care about your satisfaction" response is clearly smoke and mirrors. Shame on you. If you want good coffee AND service go to Bordertown Coffee across the street.
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June 2023 by Preston S.
Bought a substantial coffee gift card for a local charity event and I asked for a coffee bean and they said no. Really? Just one. I bought a gift card for someone else to buy coffee. Not impressed with the handcuffed customer service and lack of empowerment to take care of one of their local used to be loyal guests
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June 2023 by Ixchel Princess11
Wonderful sweet staff. Delicious drinks. Orders made fast but not in a messy manner. They get your order right, and if not they are nice about getting it right. Love their infused energy drinks!
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May 2023 by Josh Lejeune
Delicious coffee and very friendly service!
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May 2023 by Deana McConnell
Worst coffee and customer service! The girl couldn’t remember my drink I repeated several times and she still got it wrong. I ask for a 12 oz and she ended up giving me a 20 oz (which I paid for) and left. I couldn’t keep waiting. Once I tasted the coffee it was burnt and not at all what I ordered!! Horrible experience but it’s typical for Human Bean in this area
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May 2023 by rsgunson
Up until recently, I would start my day by grabbing my morning mocha. Most of the time my drink would already be made and ready by the time I pulled up…no need to tell them what I wanted because they already knew. This week, most everyone I knew there is no longer employed…Why?!? There’s something wrong when there’s a mass exodus of team members. To the owner of Human Bean, people don’t leave bad jobs, they leave bad bosses. Consider replacing your management team member with someone that can inspire. As for Val, Rees, Hailey, and Mady, I for one will miss the way you always greeted me in the mornings, Thank you.
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April 2023 by Crystal Regalado
Today my little family of 6 went through the drive-thru planning to buy 6 drinks and 2 cake pops. There were at least 2, but pretty sure 3 girls seen inside they seemed to care about the otherside more as they helped 2 cars from the otherside before I decided to leave due to no service or acknowledgement while we were there about 15 minutes, as soon as I fully left the parking lot they helped the next car that was behind us.We won't be returning again to that location.Best service is near Winco in Nampa on the Blvd, and off Blaine in Caldwell hands down I will drive the extra miles for actual customer service.
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April 2023 by Jason Laase
Always great drinks and friendly staff!
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March 2023 by Claudia Lindsey
Always excellent service & great coffee ☕️ ?
