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December 2023 by Ben S.
My wife and I walked in to this store yesterday looking for the food our pup is currently on. She's an Irish setter with a sensitive stomach and is susceptible to bloat if she's given a different food abruptly. We literally walked in and nobody was there. A guy came in about 20 seconds after us and abruptly asked "are you going to buy something". I proceeded to ask him about the brand I was looking for and he proceeded to talk down to us for 5 minutes about how no reputable supplier would ever carry that, etc, etc, etc. He didn't give any opportunity for us to explain or ask questions. Eventually I was able to get out that I'm more than willing to concede that maybe there is something better out there for our pup, but I was currently just concerned about abruptly switching up her food...then he continued his rant directed at us. My wife isn't confrontational at all and I could see her retreating internally and I didn't want to be confrontational either, but I was about to tell him how small he'd made us feel in the brief interaction. Luckily the phone rang as he was still berating us and we quickly just made our exit. I've never had an experience like that. I can normally get along with anyone, but this guy (owner) is something else. I'm more than open to finding a better kibble for my dog. We love her more than anything and she is a very happy, healthy and beautiful dog and we want to keep her that way. But just ripping into people who came in with pure intentions is off putting. Also, coming into the store before we've even been able to look at anything and asking us gruffly if we're going to buy something doesn't seem like a winning sales strategy. Not sure how long they've been in business but I don't expect this store to last long if he treats everyone this way.
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August 2023 by Kwintone Houberg-Lawton
Knowledgeable people, quality products. Happy to support local businesses, worth every penny.
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July 2023 by Laura Coleman
I just love going in Kringles Korner in Star. They carry a variety of good to excellent dog foods from kibble to raw and a few in between. Owner is up on brand information and the staff, incredible. Patient and friendly but most importantly, they listen, and give such great advice. Pay a little more now, or way more later at the Vets office. And talk about variety, not like grocery store, Pet stores, so many brands, and so informed. You won't be sorry. The gals are amazing. Thanks everyone at Kringles, you're the best.
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July 2023 by Catherine Jeffers
Friendly, hard working people. They take the time to thoroughly discuss your needs for your pet.
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March 2023 by Lols Castillo
All the millennials I know work and or go to school. Good to know the owner looks down on a whole generation!"No one wants to work anymore" is a knee-jerk response to criticisms of poor working conditions and low wages used by business owners or managers who benefit from the exploitation of workers.It's actually kind of sad. They don't even understand what's happening when cognitive dissonance arises from their business relying on low-wage labor to maintain profitability..This knee-jerk response ignores the fact that many workers are willing to work, but only if they are treated fairly and compensated appropriately. By framing the issue as a lack of willingness to work, rather than an issue of poor working conditions or low wages, business owners and managers are able to avoid taking responsibility for their role in perpetuating exploitative labor practices.
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March 2023 by Thomas O'Berry
Where my dog gets all her food. Staff is very knowledgeable.
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February 2023 by the great Lee
The WORST customer service I've ever had ( second experience).The lady that helped me was rude and very condescending to me and didn't want to help at all in getting a good dog food for my pet. she told me "she knew more than a trained vet" after I explained my dogs needs and what the vet recommended, and was belittled me when I asked questions. I will NEVER shop at this store again. This is the second time I've been in this store and can't believe how rude these people are to customers.
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February 2023 by Peggy Beatty
Staff is very knowledgeable in re dog food and nutrition. Very friendly and helpful.
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January 2023 by Ron G.
They have a lot of knowledge on dog food and how to help you. Prices are good and have a pretty good stock. I recommend them good friendly people to do business with you can bring your dog in hang out get some good the dog food for your friend.
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January 2023 by Tiffani Williams
Well stocked store with friendly knowledgeable staff. There are so many dog treats to choose from!
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December 2022 by Melissa Bates
Knowledgeable staff on way more than just quality food. They are willing to do special orders and ALWAYS offer to carry out my heavy bags.
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November 2022 by Richard Stefani
An extremely knowledgable Haley will help you with the right formula of food for Fido. It's not a big stand out so you might miss it if you drive by too fast. But take the time to stop by and you'll be impressed by Haley's knowledge of a dog's nutritional requirements. She and the other staff member, Beau, are most welcoming.
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October 2022 by Terry Bradshaw
The gal was Sooo nice and helpful. THE doggies and Kitty are so lovely to enjoy. The guy behind the counter,,, a little off putting.
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October 2022 by tracy W
Had everything i needed in one stop! Knowledgeable staff and friendly
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September 2022 by Randi Pedersen
THIS PLACE IS THE WORST!!! I have lived in Star for 10 years and been in the valley for 30 years. I have been into this place twice now and after this last experience remembered why I never came back in. The staff don't know how to provide customer service. Instead of ever answering a question I had I received a lecture from a pretentious and narcissistic staff member. I would recommend NW Pets in Eagle, Zamzows, or 44 Livestock and Feed in Middleton over this place anyday.
