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February 2025 by W01343 AID
Top notch from beginning to end!
Excellent price, quality, work, professional, and kind, courteous service!!
It’s where these days that a woman has a place they can trust to not rip them off when it comes to vehicle maintenance and service… I’m so grateful for Christian Brothers. All my vehicles are coming here. !
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January 2025 by Kurt
Tim is an absolute pleasure to work with 10/10 🫡🇺🇸
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January 2025 by steve Ketchum
99 Honda CRV roughly 92000 miles. Would not stay running on cold startup. valve adjustment, timing belt, water pump, cap and rotor, plug wires. Distributor coil. $1700.00 they kept me informed on everything car now runs great.
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January 2025 by kali minshall
This place is the best! I called in desperate and they helped me with no questions and blessed me way more than I could have asked for! They are well trained take videos of each diagnostic and are trust worthy and dependable. Having peace of mind you will always have here. Thank you ALL again
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November 2024 by Michael Kuhn
Thank you for doing the repairs on our Explorer. It has not driven this good in years. I will definitely be referring you to all our friends.
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November 2024 by Melanie Pilot
This place gouges women. I took my car in to get a battery and cabin air filter. They charged me $189.54 for labor! My bill was $465.33! The battery and cabin air filter could each have been changed by someone in 5 minutes tops. The cabin air filter was $30 at Napa Auto Parts, yet they charged me $100 plus labor! I will never step foot in the Christian Brothers Star facility again. Take someone knowledgeable with you or you will get taken like I did. So disappointed! I have had good experiences with Christian Brothers in Meridian (both locations). Very disappointed in the Star location! They need to train Cameron. When I questioned the price, he said, You agreed.” Cameron should have said that the price seems a little high and needs to be adjusted. This is a small town and word spreads quickly. It’s not the way to get more business. Two of my men friends who are knowledgeable about cars both felt I “got taken” by you. I was stuck because I needed a working vehicle. You got some extra money, but you lost a lifelong customer. Another review on here accused you of price gouging. Yep it’s true. Each Christian Brothers is independently owned. There is an expectation that a Christian business treats you with fairness and honesty, not excessive greed.
Update: The owner called and agreed to send me a check for $189.54 acknowledging that the labor charged was “out of whack.” I updated this review to 4 stars after the owner reviewed my concern and sent me a refund check of $189.54. I appreciate his attention to this matter.
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October 2024 by Shane S
I love this place. Thank you Tim for your caring attitude. Christian Automotive is the place for awesome customer service and exceptional reliability. Thank you again Christian Automotive Services
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September 2024 by Brandy Chitwood
The positives- front desk is professional and thorough in their words . The Negative -
The actual service is not thorough at all. Took my truck to get a coolant leak diagnosis. Paid $80 for pressure test snd diagnostic. They said it was the water pump. They weren't able to complete the work in the time frame needed, so took it to the dealer, they found it to be the main valley and valve and possible water pump too.... they provided multiple pictures showing the leak and dried on coolant.
Christian Brothers did not look and see all the dried on coolant in the other areas deeper in. Quickly looked at a small amount on water pump and wrote it off at that.
I took it to a third mechanic that has been around for years and known to do good work and he confirmed it was indeed the bigger area of the valley and the intake valves and showed how the leak and where it was indicated it was not necessarily the water pump at all.
I went back to Christain brother's first to try to ask about it and see if I could talk to the head mechanic that diagnosed it to get some resolve, they quickly brushed me off and took no responsibility for it. Or to at least look at it to see if they made an error and why.
Their lack of integrity to make something right and lack of a thorough diagnosis could have left me stranded with a overheated engine on a long road trip I had scheduled that week. Be careful if you take it there, taking a big chance with them. They are get it in and push it out quick type place and do not care about you as a customer or doing the right thing.
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September 2024 by Chase Q. Dusin
Christian Brothers Automotive
Tim, Management & Service Tech, Thank You for your Calm yet Strong Voice in my time of massive need. You found the issues my Van had and fixed them! You got me Safely back on the road.
Asher and Chase ~
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August 2024 by J M
The Christian Brothers team is amazing! Steve O. is a master technician, and now my car starts like new. Rory was very professional, pleasant to work with, and made the whole experience stress-free. This is a top-tier establishment, and I highly recommend their services.
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August 2024 by Jerry Hooper
Their prices are fair. I like that they do an inspection and take pictures of the items that need attention. They also have a shuttle, which is very nice.
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July 2024 by Niles Nordquist
They took care of everything on time. Very attentive to detail.
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July 2024 by Ruth
We took our car in to have a new latch put on the hatchback and it was very expensive and came back with a bunch of cereal crumbs on the diver back seat side and the floor. They kept it overnight so we are not sure what happened or who was using our car. They tried to offer us a free oil change because of this but we declined because we will not be taking our car back to them.
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July 2024 by Amy Tovar
The details on my cars inspection report are unbelievable! This is my first time at CBA and I am hereby loyal. I am very impressed with the quality of service and thoroughness of this company.
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July 2024 by Ben Beers
They went above and beyond to help us with our car! I would recommend them to everyone
