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January 2024 by Tina Reynolds
This is the worst and slower pharmacy I've ever experienced. They don't fill prescriptions timely, they say it's ready and then its wrong, it takes hours to fill a standard basic prescription.If the prescription is sent electronically you won't get it until the next day. Even when it's a life and death prescription....Really unprofessional and no basic courtesy.
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December 2023 by Nick Taylor
Not once have I had a prescription available on time even when receiving a text that it's ready to be picked up. They tell me it'll be 30 minutes then I have to walk around the store until it's ready. Recently my prescription is "backordered" and they have to fax approval to my doctor for a different dose. Could've informed me there's a backorder a week ago. I'd hate to have someone come here in desperate need of a prescription within 72 hours.
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December 2023 by Tamra Mc
Worst pharmacy EVER!! The staff is extremely rude!! It’s been like this since they opened. I’ve given them plenty of time to get their act together and get nicer people in there. They have so many technical problems. Their system is always a problem trying to get refills. Every time I request refills it’s NEVER done on time. Actually I have to call every time to make sure my meds are ready before coming and picking up because I have to sit forever waiting on my meds. Also it took them forever to get their drive through to open properly. I can’t tell you how many times I have come to get my meds and it’s been closed to where I have to walk in and then have to sit and wait longer yet. I’m definitely switching pharmacy because I just can’t deal with them anymore. I’ve been a customer since they opened and it has not changed at ALL!
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November 2023 by Tamra M.
Worst pharmacy EVER!! The staff is extremely rude!! It's been like this since they opened. I've given them plenty of time to get their act together and get nicer people in there. They have so many technical problems. Their system is always a problem trying to get refills. Every time I request refills it's NEVER done on time. Actually I have to call every time to make sure my meds are ready before coming and picking up because I have to sit forever waiting on my meds. Also it took them forever to get their drive through to open properly. I can't tell you how many times I have come to get my meds and it's been closed to where I have to walk in and then have to sit and wait longer yet. I'm definitely switching pharmacy because I just can't deal with them anymore. I've been a customer since they opened and it has not changed at ALL!
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November 2023 by Gina K.
Staff is not kind. Writes you off when you have questions and nearly hangs up on you because they decide the conversation is over. The only thing saving them is convenience and even that is about to go out the door.
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November 2023 by Denise Donahue-Perreira
I just wanted to say I've had really good experiences in general at this location and will continue to use them. 1 of the pharmacists Kyle is always willing to help and make suggestions/recommendations if the need arises. There has been some hiccups in the past in regards to when a prescription was supposed to have been ready and it wasn't their fault that the Dr. or insurance co. didn't call back. There has been some shortage of staff at times too but everyone seems to be doing their best. I've also called them before I show up to make sure the prescription is ready for pickup.
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November 2023 by Valeri Main
I have been here 3 times. They never have my prescription ready. Staff is rude. They don't seem to know anything. Today I went to pick up a prescription. Called in 2 hours ahead. Was told it would be another 30 minutes. Then got a text it was ready 2 minutes later! Last time for me.
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October 2023 by Randi Pedersen
Is there a negative star? Waited a long time to learn they didn’t even have the medication my son needs for a mental health condition in stock and they are unwilling to transfer the prescription or help me find it! So frustrated!!!!
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September 2023 by Leanna Moser
I have experienced excellent customer service on a regular basis with all of my family’s prescriptions. They have been quick, helped us in a pinch a time or two and have always been very polite. Love the drive thru option as well.
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September 2023 by nicholas weber
first off when i check in and you tell me my prescription will be ready in 15-20 min and after 30 plus minutes you tell me that you do not have it in stock and tell me it will be there tomorrow at 12pm ish is not ok. and this is not the way you should be treating your disabled combat veterans.
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July 2023 by Kimberly O.
Worst customer service ever! The staff at this location is so rude. If that is not enough, most of the time they are not able to fill prescriptions because they are low on stock or completely out of stock. In addition, I have received notification that a prescription is ready to pick up, get to the pharmacy, and the prescription is not ready......really! Most of all the staff just does not care, they are just to busy to be bothered to assist you and act like you are bothering them. Epic fail!!!!
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June 2023 by Chloe M.
There service is great, I'm close to Albertsons witch is a good thing and I'm glad that they built one there because we been needing to go grocery shopping and all stores are like 20 minutes away while on the other hand we could just walk to go get what we need. There service is amazing they treat you with a ton of respect and they were vary helpful. I love that they have a built in starbucks and pharmacy that is inside the store so if we need medical stuff we can go to the pharmacy and if we want coffee we can go to starbucks. so my overall rating is a 4 because they are missing one thing. There one thing is, they need to lower the price at the deli that is all. I recommend this place for those who have not been yet.
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June 2023 by Pooper Scooper
Albertsons is literally having Google erase negative reviews. I was the very first person to ever review them yet my review is gone. So my family will continue to drive out of town to pick up our meds. Would’ve been nice if the people of Star didn’t have to make a long drive to go get basic needs. This pharmacy is pure awful and I’ve never seen anything like it. They’ll take weeks to fill a script so my dr has to call their physician line and they rarely even answer for them. The techs are awful but the pharmacists are worse and don’t even follow the law. Steer clear of this place and keep doing the drive out of town until we get a Walgreens.
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May 2023 by Amelia Roper
The customer service at this pharmacy is terrible. They were very short and rude to me. I would go someplace else. I asked a very reasonable question. Very disappointing.
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May 2023 by Shannon Jones
Switched all my scripts about 9 months ago and they have been great.
