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9AM - 5:30PM
418 W Fir St, Shelley
Banks
“I am very happy banking with Citizens Community Bank. The staff is always great to deal with!! They have been helpful anytime I've ask. They have excellent over 55 yrs young programs. ?”
9AM - 5PM
3350 S 25th E, Idaho Falls
Banks
“I have been a WaFd Bank customer for decades. Through the years, I have had the pleasure of meeting and getting to know the staff at WaFd.
When your sole option is a phone call, the bank uses a comfortable mix of human and AI resources without inflicting the frustrations which accompany skeleton crew staffing (e.g. the aggravations associated with being short on time and unable to speak with a human being, when doing so is the only way to resolve your issue). WaFd lets the customers decide whether to speak with a human being or continue to pursue their needs with help from AI through informing the customer of how to exercise these options. And in situations where you must stop into a branch, all of WaFd's human staff are friendly, knowledgeable, and professional -- a real treat to interact with.
WaFd has brought me solice during past times of turmoil (such as dealing with the consequences associated with data breaches which impacted me). After all, I was able to take comfort in the knowledge that my finances were secure because the staff at WaFd and I know each other.
My decades of experience, working with WaFd and numerous banking organizations, lends credence to my view that the truly personal banking experiences which I enjoy with WaFd are increasingly rare and valuable in this day and age. Thank you for the pleasure of banking with you WaFd! Keep up the great work!”
9:30AM - 6PM
2797 S 25th E, Ammon
Banks
“Citizens Community Bank is a credit union that is part of the Glacier Family Bank and local to south eastern Idaho. My experience is that they have some great people who work here that seem to care about their clients. They have comparable loan rates and act just like a local credit union should. Other than all of the benefits, I have a couple of things that end up being on the annoying side: they close at 5:00 PM most days. So, if you have banking activities you need to do after work, well… you’re just not. They make you fill out pieces of paper whenever you want to do any transaction. Any. When you are making a loan payment, the payment has to be approved by a manager. It all seems a little silly, but overall they seem to be pretty good!”
9AM - 5:30PM
2634 E Sunnyside Rd, Ammon
Banks
“Tina is amazing on the Sunnyside branch! I have had the best experience with this bank not only for my personal finances but for my business finances as well. I couldn’t recommend this bank enough.”
“I’d love to give a huge shout out to Shannon!! Incredible loan officer that helped me get into my new truck with an incredible interest rate and amazing monthly payment. Reach out to Shannon when you are looking for your next loan!”
“My dad (Tim) banked with Westmark for over 30 years and could not recommend them more! He says that Angie & Tina are the best and that he sincerely appreciates them.”
“Austin in the Service Center really helped me out with my loan payment and figuring out a good option for me. I'd definitely recommend their loan servicing department for any questions or needs!”
“We love the Firth Connections credit union! We only use them for our automobile loans. Rhonda has always given us the best rates and made the process seamless and easy! They are the only credit union to use!”
“Beautifully built structure, I love going here for coin rolls. They arent too annoyed when i ask for coins unlike some places ive been to. Both customer and non-customer friendly and a great choice for my hobby. Tellers also seem nice.”
“Great to deal with there lending department is top notch getting the job done and following through ? amazing experience. Getting my loan through fast as they could.”
“Great experience every time I visit this location!
I make large, small bill withdrawals every now and then, and everyone I have dealt with is eager to help with a smile on their face and never any fuss. Karyme is one of my absolute favorites to deal with!
I’ve taken my elderly mother in numerous times for a variety of things pertaining to her account, and they’re always kind; patiently answering ALL of her questions.
Since the company changed from EICU, I have noticed a significant -and very welcome, change in personnel, including attitude and morale.
The new manager runs a professional and chill atmosphere…vibes for days!”
8:30AM - 5:30PM
2265 E 25th St, Idaho Falls
Banks
“The best bank in Idaho. The staff is really nice and help. Anything I needed they have help me. Thank you Laura, Shelly, Trisha, Kirby, and Tara. Great work for all the things you help me.”
“Honestly, 10/10 branch. Every time I've went there it's always a really nice time. When my card got fraud watched, I pretty much just walked over, told them the issue, and boom! Same day card and I was out faster than a light after you wire it wrong. Honestly, this branch is really good! Plus, they have coffee and hot cocoa, which for some of the colder months is great.”
9AM - 5:30PM
888 E 17th St, Idaho Falls
Banks
“Kelly and Taylor have been so amazing. I would recommend this bank to everyone. I would give them all 10 stars if I could. Personal banking and going above and beyond has been such a blessing after dealing with different banks that treat you like a number instead of a person.”
9AM - 5:30PM
815 1st St, Idaho Falls
Banks
“We are setting up new accounts and needed some guidance. Jett was a fantastic person to work with. She tried to understand our situation and was so very kind. I couldn’t be happier with my experience with her. 10/10!!”
“My husband and I have been members for over 50 years and my parents were members before that! I absolutely love the exceptional service and the friendly staff at the Fremont Avenue branch. I am always greeted promptly as I enter and the staff is knowledgeable and has always been able to answer my questions. Recently I had questions about my debit card and they helped me out. They even called me with additional information after I had left. I really appreciate their attention to detail and their customer service. I highly recommend them!”
9:30AM - 6PM
1800 Channing Way, Idaho Falls
Banks
“My favorite bank for coin roll hunting, staff is almost always cheerful and funny, they arent rude when i ask for stuff, and they are super reliable, always my first pick.”
“They were so helpful! I had so many questions and needed some help opening an account and they helped me through the process with a smile! Will keep working with them.”
“We have always been treated very well at Mpcu. Josh has always helped us out and we plan on doing business with them for many years to come. Thanks again for your outstanding service.”
“Miriam was very helpful with setting up an additional savings accounts for our kids. She interacted with our boys while opening the account, very nice and great service.”
9:30AM - 6PM
399 N Capital Ave, Idaho Falls
Banks
“The customer service is excellent and they have answered the phone every time that I've called them. Any and all of my questions are answered in a timely manner. Great service.”
“This 5 star review is for Jazlyn who works at this branch. I sent an email with questions, she was very quick to respond back to me with answers. I continued with more questions on a reply to the same email. and each time I received quick responses. Thank you Jazlyn. I appreciate that. You set my mind at ease over the problem I had.”
“Settting up a checking, savings, and credit card account was simple and straightforward. The staff have been polite, courteous, and energetic to work with. Facility is well kept and well maintained.I have been doing business with ICCU for the past two months; I have had no issues with viewing my balances via web portal, and transferring funds have been hassle-free.I'll update this review if anything changes, but so far I've been very happy with the service provided!”
“We had an appointment with Janet at Wells Fargo to put my wife on my account and do other things. Janet was totally nice and professional. She helped us with all our available options and had us squared away. Thank you!”
“This is more of a five-star experience with one of their employees I had today. I was in a hurry trying to make another bank before 5. She was aware of this and process the checks as quickly as she could. I was able to make the other bank at 5 because of her tenacity to get me out the door.”
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“Still the same great people as East Idaho Credit Union and East Idaho Federal Credit Union before that, 20 years hasn't changed the service they give to their customers/owners.”