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February 2024 by LaRon Johnson
Love ace hardware. Nice to have it in Shelley.
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February 2024 by Dale McElmurry
I came here to get something, and they had some items on clearance. I got a basket full of items. When I checked out I asked the cashier to keep an eye on the items as they rang up because I had gotten some clearance items here a couple weeks earlier and there were quite a few of the items that were marked on clearance that did not ring up at the clearance price. We'll needless to say she didn't keep an eye on the register as she seemed to be overwhelmed but such a large order. I had to keep an eye on the little credit card display to see if they rang up correctly. I caught a LOT, but it was difficult because that display was about 3 items behind where she was ringing. She acted perterbed when she had to go back and find the ones that rang up wrong. I shouldn't have had to do for her what I had asked her to do. But there was about 5 to 10% that snuck through at the wrong price while I was unloading the basket. I was not happy when I got home to find that. The items I got were 90% off, so I got charged 90% more than I should have on those items. It's probably about $100.As I reviewed the receipt, I was upset. It was over 3 weeks ago, and I am only now posting my review because I wanted to be fair and not leave an angry review. One thing that upsets me is being charged the wrong price.My experience a couple of weeks earlier was not bad at all. The guy who checked me out was very careful and caught all of the pricing errors in the clearance items.Ace hardware is an overpriced, convenience hardware store to start with. You know that going in, but it's a whole new ball game when you're charged regular prices for clearance items.This is my experience, the other times that I have been in have been expensive but good. Hopefully your experience is different.I will withhold recommending or not recommending at this time.
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November 2023 by Natalie Madsen
I am always treated like I am stupid in the lawnmower area
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October 2023 by james Mundt
It's an ace hardware. High prices, minimum wage attitude employees. Our experience with the physical location was good, but when we asked a worker about the location of items (master link and propane) the employee didn't know what the items were. Additionally the cashier couldn't figure out how to put our coupon in to her system, sort of snarky about it as well. All in all the drop in quality of this ace is the same as the rest.
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October 2023 by Maria Webster
Got some great deals
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August 2023 by david driscoll
Great Service, I will be in there more often!!!
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July 2023 by Faith Wright
Super helpful and they have window chalk!
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July 2023 by Katie B
It is so nice having this store in our small town.
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July 2023 by Kim Hansen
It has kinda lost its small town appeal. A little expensive. But sure glad our town has a hardware store still!
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January 2023 by Zack Vanorden
I got there at 7:10, they were already closing and wouldn't let me in.
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December 2022 by Cameron John
Good store was wandering if they quit selling BBQ grills
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December 2022 by Ryan's Reviews
We couldn't find a tool box that we were looking for in Idaho falls so we went online and found that they did have them in Shelley. We ordered it online and it was ready for in store pickup in minutes. I went in, let them know what I was there for. They quickly retrieved the item and loaded it into my vehicle.
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October 2022 by James Walker
Friendly staff and very helpful they have almost everything
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August 2022 by Kim Croft
Staff is very helpful and friendly.
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February 2022 by Rich Dahl
Very convenient location. Went in and found exactly what I was looking for quickly. Workers were handy and quick in asking if I needed help finding anything. Didn't need help but great that they asked.
