Shelley ACE Hardware is known for its friendly and helpful staff, making shopping a positive experience. The store is always clean and well organized, offering a wide selection of top products at good prices. Customers find it to be a convenient place for home remodeling and DIY projects, as it provides almost everything needed for those tasks. The staff are attentive and ready to assist, whether helping customers find specific items or retrieving products quickly for in-store pickup. Many appreciate the quick service and the store's effort to go above and beyond to help, even when customers are in a rush or close to closing time. However, some customers have experienced issues with pricing, especially with clearance items. There have been instances where items did not ring up at the correct price, leading to frustration when charged more than expected. Despite these occasional problems, most reviews highlight a generally positive shopping environment. Overall, Shelley ACE Hardware is seen as a reliable, well-maintained store with friendly staff who aim to serve customers efficiently. While prices are considered higher than other stores, the convenience, helpful service, and broad product selection make it a popular choice for those in need of hardware supplies and DIY essentials.
Professional and helpful staff. Clean and well organized store. Top products with great prices. About everything a person needs for those home remodeling and DYI projects.
June 2024
Came in about 10 minutes before close. I was trying to be quick, but looking for something very specific. The employees were very helpful and found exactly what I was looking for. They also didn’t rush anyone out at close. Great experience overall
May 2024
Friendly staff and regularly has what I'm looking for
