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November 2023 by Douglas Lutz
JW at Nothwest Self Storage was very professional, helpful and made sure I was happy with the unit I rented.The facility is clean, dry, secure and priced right.I highly recommend NW Self Storage.
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November 2023 by Stef G
Awesome customer service in the office and very friendly/helpful people.Prices went up recently, which was unfortunate, but my things were always secure.
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September 2023 by Scot Grossnicklaus
The staff and service are exemplary. Excellent communication and attention to the security of the property. Highly recommended due to the quality of the units and the top-notch customer service.
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August 2023 by D Nikolov (DNikolov10)
Great staff, reasonable price!
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April 2023 by Dan - N M
Monthly rent increased to gouging. Not worth it. Captive market.
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January 2023 by Stefan Kiehn
Super helpful staff. The unit I was supposed to get wasn't available but they set me up with no problems.
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January 2023 by timothy hill
They answered my questions and provided excellent service.
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October 2022 by Rock Waterman
I don't like how quickly and how preposterously high the rates climbed once corporate bought them out. Liked it better when it was locally owned.
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October 2022 by Ray Rodriguez
Very friendly ; good discounts; clean units
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September 2022 by D Ho
We ended up using three different storage facilities around northern Idaho due to limited supply. Northwest was far and away the best facility. I had no doubt that my stuff was safe from nefarious people and the elements here.Dennis was awesome too. Aside from the general pleasantness of chatting with him, he was nice enough to check on the car I had in his back lot after a storm and give me a call when my cover was blown off.If you have stuff to store in or around the Sandpoint area, I highly recommended Dennis and his facility.
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April 2022 by Jeff Elder
We sold our house in Hope and were going to be in a pinch but Dennis kept answering our Prayers and some units opened up just in time! The units are very clean and the storage yard is totally secure! Highly recommend these guys if you need storage! Give them a call and talk to Dennis, he is the Man!
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April 2022 by Carlos De Herrera
The staff is excellent. Dennis and Jerry have provided me with exceptional customer service. Location is good as I live East of town.
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March 2022 by camille g
Best place to store around. Dennis is so great to work with, the facility is immaculate, and units are very concierge to access. Highly recommend!
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February 2022 by Pat Hughes
We currently use this storage facility for our trailer and previously stored our fifth wheel here. Nice secure facility that takes pride in their business and provides great service to their customers.
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February 2022 by Shawn Martin
Great and safe place to store, been with them for years now with no issues. Dennis is super helpful and friendly.