Big 5 Sporting Goods is a traditional sporting goods store offering a full line of athletic shoes, apparel, and accessories, along with equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, and winter and summer recreation. The store is noted for having very helpful and chill staff who provide exceptional customer service. Reviews highlight that the staff are cool, go above and beyond, and are very patient, letting customers try on many pairs of shoes without making them feel bad. The store is clean, but some locations are described as very small with very limited stock of everything. While the product mix is broad, the selection for specific items, like women's golf gloves, can be small or adequate rather than large. Customers find great value, reporting great pairs of shoes for low prices. Many express that it is a great place with great staff and a gem of a store, leading them to return for all their sporting, winter, and swim gear needs.