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February 2024 by Jud KaLee Elkington
Jake was awesome! He helped me get my phone Set up and get the supplies I needed in a timely matter and made great recommendations.
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February 2024 by Paul G
Recommend this store to anyone in the Idaho Falls to Rexburg area. Know what they are talking about and make it simple. They helped fix a massive screw up from another local store. Ask for Zach and you’ll enjoy going into a cell phone store again.
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February 2024 by Riki VanBrocklin
Zach is so friendly and helpful. The service was absolutely incredible. I would do business with them 1000x over. Such a friendly establishment
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February 2024 by Gayle Stofey
Helpful, friendly. Very knowledgeable made the entire process so easy and enjoyable. Would definitely make this my Verizon store????
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December 2023 by Cal McOmber
Great service, thank you.
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December 2023 by Adrian Coffey
Was sold new phones under the false pretense of new phones fixing my connection issues. The new phones drop service worse than my 5 year old phone and tried to return them so we could go back to our old phones. Got hit with a surprise restocking fee and a return offer $300 dollars less than I had paid just 14 days earlier. Worst customer service I've ever experienced. The employees were beyond rude and difficult. The level of disrespect and blatant highway robbery has me taking my business to another provider. DON'T USE THIS VERIZON LOCATION if you want to be respected or treated fairly. 0 stars is the appropriate rating.
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November 2023 by Macie Leavitt
We had a great experience here at the Rigby version store! They were all very nice and helpful. Jared worked super hard to get us what we needed and he answered all of our questions. Everything went as smooth as it possibly could!
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November 2023 by Kadi Parsons
Jacob as so helpful and very funny and I would definitely go back!!
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October 2023 by Kirsten Grady
We were in the area and had a phone issue. Jake took us right in and helped us with our issue in a timely manner. I appreciate the time he took to help us out.
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October 2023 by Nancy Mahoney
Awesome experience. Very knowledgeable and friendly.
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October 2023 by Suzanne Bruton
I was in to the store twice in one day. Jared went above and beyond to explain my bill and help me with my Apple Watch. I really appreciated Jared’s calm demeanor and his patience explaining things to me. He also helped me save about $45 by bundling services and changing our plan to one that better serves our needs.
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October 2023 by Alyson Paice
Zach was amazing and so very helpful!!!! Will definitely return.
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October 2023 by Junior Rangel
I went in and traded in my old phone for a new one, leaving me to pay almost nothing. Turns out that it wasn’t true and they just took my old phone and didn’t give me my credit for it. Jared was the one that assisted me but he did not want to cooperate with me at all. In the end they kept my phone and i have to pay the full amount of the new phone i got. Jared is was very unprofessional, don’t recommend going to this store at all.
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August 2023 by John Coates
The staff was super friendly and very knowledgeable. This store will be my phone store from now on!
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June 2023 by Dave Kuras
A Verizon store in Rigby that is open Sundays! Awesome! Kaydee rocks!