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July 2023 by Krista Gneiting
These guys are always polite, quick and helpful! Fabulous staff!!!!
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May 2023 by Jessica Clark
My orders had a number off by my own careless mistake but I was able to call the post and this lovely employee, Fred, was kind enough to look through the tracking number and correct the address so that I was able to still get my packages! He was very kind and patient
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April 2023 by Rusty Ellis
The staff is always courteous and helpful. The several times I've been in there, they have answered my questions and given me thrifty advice on shipping.
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March 2023 by Tina Jacobs
This Post Office is so awful. They think you should be sitting home waiting for 1 flake of snow so they can complain that you wasn't there all day everyday waiting for a flake so you can brush it away doesnt matter how clean it is around the mail box they will not deliver your mail. The snow is a drag but the rest of us have to do our jobs regardless of the weather we cant cry and be lazy just to get out of working you have lazy employees that need to be replaced should take pride in customer service. Like UPS, FED Ex and Amazon never hear them whine about delivering In Weather maybe managers from. These places could come train your employees
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December 2022 by Michael Fluckiger
Professional, helpful, service with a smile. Great people and great help at the post office today.
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October 2022 by Darian Palomar
We’re done giving people the benefit of the doubt. On 3 instances now my family members and I have had issues with the current postal workers. They give backhanded remarks, openly insult you, and argue with you. Worst customer service we’ve seen in our several years of living in Rigby.
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October 2022 by Anna Brown
This used to be my favorite place to mail my packages but they changed out all the employees now I dread going! The new employees harass and argue with you. What happened to small town service? I'm not happy at all!!!
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October 2022 by Jennifer W
Best post office ever. Such friendly and helpful staff. Everyone has always been so nice. It’s a pleasure running mail related errands here.
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July 2022 by Rosalia Martinez
The post master told me i needed to pay 40 for a change of lock when i just needed a key for the apartment complex mail box. Its like he had no idea what i was talking about. I was told to bring in the lease agreement an my ID. Nothing about changing the lock.
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May 2022 by Phil Lowder
One of our greatest treasures here in Rigby! We love our post office. We are convinced people are moving here because of how wonderful our post office is!!!! Thank you for the great service!
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January 2022 by Rachel Petersen
After the snow storm I shoveled a pathway to our mailbox. They still won’t deliver it. Im pregnant and my husband works long hours, to be able to shovel more is incredibly difficult at the moment. But heaven forbid that the carrier work with us on that. There is more than enough room for them to safely pull over, open their door, walk two steps to the mailbox, and throw the mail in there. Incredibly frustrating and disappointing.Also frustrating that we repeatedly get mail delivered that isn’t ours.
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March 2021 by Ashleigh Denise Argyle
My package (worth $50+) was said to be delivered and never arrived but our other mail has and accompanying packages also came at the same time. I gave them weeks to sort it out and now I'm out so much money and have to rebuy items.
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November 2020 by Scott Richards
The Manager or Lady that is usually their is so helpful, curtious and kind. Which are qualities that should never be overlooked. She helped me save $8.00 on my shipping which requires a lot of help and coaching. Very much appreciate it!
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October 2020 by laila smith
I live in Rexburg and I would rather go to Rigby. Staff there are Amazingly helpful and curteous
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May 2020 by Breanna Whiteley Thompson
Our mail is frequently delivered to the wrong address. Then today I received notification that a package was delivered to my doorstep, only it wasn’t. Upon finally getting a hold of them it was discovered that they, yet again delivered it to the wrong address. They did fix it though.
