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January 2024 by Kevin Brower
These folks are wonderful! Our family rig blew a belt and tensioner headed to pick up groceries. It was 4° outside and we needed help. Nick at the front desk was kind and the shop got it fixed quickly.Thank you to everyone at Oswald Service and Repair!
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November 2023 by Suzanne Seguela
We scheduled repairs, diagnostic, and a tune up over the phone withMatt and Jeff; both of them are friendly, knowledgeable, and accurate with their estimates. The mechanics made reasonable recommendations for repairs based on the age of the truck, while keeping our budget in mind. Best of all, the work was done in about half the time we expected!?We've had a LOT of work done on our faithful old GMC 1500, and the Techs and staff at Oswald's are the most professional experts we've met. Thanks, guys!
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October 2023 by postum5
These guys were great! They re-searched options and gave me the best price to repair my truck. They were patient with me and explained everything. I would definitely recommend Oswald to get your vehicle fixed. It was my first time visiting them, but I think this is my new trusted mechanics garage thank you Oswald guys!Services: Steering & suspension repair
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October 2023 by Sierra Goody
It was PHENOMENAL! They did an oil change, checked all fluids, even sent me pictures of things that needed further attention. My experience here was better than me taking my car to its regular car brand dealership, I will definitely be coming back ? thank you Oswald for having such good staff and knowledgeable staff as well!! It really shows ?
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October 2023 by Joshua Long
These guys are amazing. We had a problem with our car and before we came to Oswald we tried other places but they just didn't set right with me. After talking to the guy at the front desk I knew we found our new mechanic shop. They got it in right away and had our car back the next day. Little do they know now they have their work cut out for them with our 2nd car?
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September 2023 by Xaq Bowman
I had high hopes because the reviews seem pretty good, but I was disappointed with how much it costs. I got charged over $300 for an oil change and a simple headlight restoration. I asked for an itemized receipt and did not get one. That is past what I would call a rip off and more into the zone of what I would call theft. This is not the place to go if you want to get your car maintained at industry standard pricing.Service: Oil change
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August 2023 by Jon Dalton
From start to finish the experience was great. I worked with Nick who had communicated with me promptly, professionally, and appropriately. I am in Colorado and my daughter is going to school in Idaho, I felt like they took my needs and my daughter's needs for her car into consideration in every aspect of the process. They definitely lived up to their rating. We will for sure be back.
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August 2023 by Ignacio Rodríguez
Brought car in on a Thursday because of a coolant problem. They inspected the whole car in just over 1 hour and gave me a call explaining everything in detail and answering all my questions. The car was ready to pick up the next day way faster than expected and the bill was a little bit lower than the quote.Overall very professional and transparent. They even took me to the back of the shop to show me where the damage in the car was.Services: Vehicle Inspection
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July 2023 by Billy Da Frog
We scheduled an appointment for our A/C to be fixed recently as it had went the way of Ol' Bessie the cow. Compressor was fixed and working well.I'll post another note on a previous vehicle we took in as well. I forget the problem with it as it has been a good while. They did treat us very well and were very professional the entire time explaining the process, and were even able to pick our car up from our house due to unfortunate circumstances.Highly recommend auto repair shop.It should be noted that as far as I know you must schedule an appointment and payment plans are generally not taken. Although I'm sure in extreme cases exceptions may be made. Better to ask the staff than get their policy from some 4th source.
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June 2023 by MacKenzie Crossley
This place went above and beyond to help my husband and I out! On our way there to drop off one car for an issue, the other car started having issues. When we arrived and dropped off the keys, they came outside and diagnosed the issue with the second car correctly, and free of charge within a matter of seconds. Then they took great care of our second car and got the issue fixed in a matter of a few hours. One employee (Nick) continued to communicate with us and let us know what they were finding throughout the whole process. Very great prices too!! Highly highly recommend this place!
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June 2023 by Katelyn Kunz
Oswald did absolutely amazing. They were kind and super understanding and really easy to work with. They're honest and kind and will work with you to make sure you're completely satisfied with their work. As a young woman, I did not feel taken advantage of or talked down to like I do at almost every other mechanic I've been to. 100% recommend and will go again.Services: General repairs & maintenance
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June 2023 by Jamie Hahn
Pleasant customer service! They kept me up to date and well informed on what needed to be done and how the repairs were going and gave me options where appropriate. They knew exactly what needed to be repaired, offered a fair price for the work, and didn’t try and sell me on anything unnecessary. I can’t tell you enough how much I appreciate their honesty and diligence in making sure the job is well done.
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June 2023 by Patty Barnes
While on vacation from Kentucky our car died. Had towed to Oswald Service & Repair. Every interaction with them was pleasant and professional. Ended up not being able to repair my car, (had to be towed to a dealership for warranty repairs) but they were always upfront about how long it would take them to look at it and quick to give us an update once they determined the problem. Would highly recommend!
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June 2023 by Mikel barr
Great customer service. They did a great job repairing my vehicle. Very friendly, kind and communicated well with me. I had to wait two weeks to get an appointment but there is a reason they are so busy, they are great!Service: Air & cabin filter replacement
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May 2023 by Adrianne Elliott
They repaired my car quickly and for a reasonable price. They do great oil changes too (make sure you schedule ahead of time). My very favorite thing about going to Oswald's is the customer service. They are so friendly and polite, clear and helpful.Quick sidenote: there's a great kids area here in case you want to stay during a quick oil change.
