Building Materials in Rexburg, ID

“Sunpro's customer service it top notch!! I'm so impressed with their willingness to answer all my questions. They carry quality products and take amazing care of their customers. I will be a customer for life.”

“BMC had the new dead bolt I needed in stock. Took the package to Raul who worked to re-key the new dead bolt to match the other locks on my house. As he was working with the many tiny parts needed to make the change, I picked up another piece to look at it and only then discovered that this part too was filled with many tiny parts, e.g. springs, cylinders that scattered all over the counter. Raul did not express any consternation with my clumsiness but simply started to work on putting it all back together. Raul later passed the job to Dallin who worked tirelessly to fix my mistake as well as complete the re-key. In the end, Dallin determined that my current key was too old to fit securely enough to work the lock set properly and my error made the whole dead bolt kit unusable. Dallin told me to get a new dead bolt off the shelf and then sold the new one to me at the marked price, charging me nothing for his wasted time as well as for my error that ruined the first kit. I was quite surprised and very pleased with their level of customer service.”