While changing from a Postpaid account to prepaid account today with Verizon over the phone, the phone was accidentally disconnected by the operator. Suddenly I had no working phones. Drove down from Spirit Lake and they were able to get me up and running again. Awesome customer service!!
February 2024
Rikki c. Was the best!This is the best experience I’ve had at Verizon so far!! Definitely will be back and she will be the only customer service representative I will deal with.
January 2024
I had the pleasure of getting Rikki when I came into the store. She was knowledgeable, quick, kind and definitely went above and beyond of what I was expecting coming into the store. Thank you Rikki! I’ll be bringing you my business from now on.