“Loved it!
Went to UPS store first and the forst thing he said was something like, "oh that won't work..."
Then after it worked, they wanted to charge me $1.00 to tape it.
Then I couldn't send this box because it said the logo of what was in the box, but I could buy something to put it in...
So I left.
Came to Staples, with a smile the gal said, "oh that might be tricky but let's try it." Or some other hopeful and positive statement.
Then she confirmed if I just wanted to send it in the shoe box.
Then she gave me my receipt and said she'd take care of taping it.
Will be coming here from now on for shipping.”
“Friendly upbeat owners and staff. Very patient and willing to help pick the right box/envelope. Cute assortment of odd and ends for sale ( bobbleheads, small wooden puzzles etc.) 10 outta 10 would recommend”
“Upscale mail is my favorite place to go to send packages to my brother and anywhere ! I recently had one of the employ’s there remake a bunch of signs for my work and they turned my vision into something even better! I appreciate the warm welcomes I get when walking in the door! I definitely recommend coming here! They are quick and friendly !”
“I am reviewing the UPS drivers who deliver in Hayden. They are polite, literally run to the door and back, and always leave my packages right where I can see them on the front step. Thank you for everything especially during the holidays.”
“I’m very surprised to read negative reviews about the people who make this UPS store run. Teresa, Eric and Jessie always treat me with respect and humor. They are proficient, professional and personable. Whether I am mailing a gift, returning a catalogue order, buying stamps or needing something printed out or copied, they are always efficient and polite. I leave with a smile, assured that I completed whatever I came in to do and that I received the best possible customer service.”
“Cass, Cassie and Sarah were all very helpful and went the extra mile for a package that was squished a little. Love this place. Quick in and out. Would give them 10 stars if I could.”
“I came into the store to mail a package. The parking lot was full. I was greeted immediately with a smile and helped the minute I got there. I was in and out that fast. When I left the parking lot was empty. I seriously have not had such great service in a while. Thank you for making my day.”
“Just wanted to thank the driver(s) for delivering in brutal road conditions. We are pretty rural on a private road that is covered in snow/ice. The drivers allways deliver and take extra time to place packages in plastic bag. The drivers on our route are customer service oriented. Hats off to all of you.”
“We dropped in today looking to have an oversized art piece packaged for shipping. It was bigger than the Annex could do so these fine folks tried to reach several art galleries on our behalf. One of these was able to steer us in a good direction and the Annex donated some packing pieces toward our cause.Thank you so kindly for all your time and help!”
9AM - 5PM
9030 Hess St, Hayden“I shipped a package out of here and found the staff to be extraordinaly friendly and helpful. I am surprised at some of the reviews. These packaging and post businesses are "for profit" businesses. They are usually family owned businesses and have to make a profit or go broke. If you want to drive to the Federal Post Office and wait in line, that is always an option.”
“I dropped of my print job to Aaron and explained what I needed. He followed my instructions perfectly and my print job was finished as promised within an hour. He did an awesome job as he does regularly with all my printing and shipping needs.”
“Matt, 5 stars aren’t enough to express my gratitude for everything you did today. Thank you, thank you thank you for tracking down my wedding dress and accessories and making sure they were delivered and taken care of. After the fiasco I was having and the 8+ calls to the fedex help line that got me no where I was feeling defeated. You actually listened to me and went above and beyond to help and fix this issue. I’m so grateful for all your help tracking down my items thank you again. Faith in humanity restored”
“Aaron very friendly, prompt, and very informative. Even remembers us and topics we spoke about from the last visit. We need more people like Aaron. Thank you for all your work and we appreciate your time making our day better.”
8AM - 7PM
119 E Appleway Ave, Coeur d'Alene“I needed some documents scanned and emailed. The gentleman did everything so fast I didn't even realize he had already sent the documents. Very friendly, helpful, professional. I will use this business for more of these types of needs in the future.”
“Katie was great during our kids passport application process, taking pictures and verifying the information in the application! It was very quick and efficient. Thank you!!”
8:30AM - 5PM
405 N Greensferry Rd, Post Falls“I personally have had Amazing experiences with these lovely people. I work locally and come in quite often for package sending and the front desk peeps are the bomb! So fun and sweet and extra helpful in everything. So helpful in finding me the best way to send what I am mailing. Can't review the home delivery services as I don't encounter that part of this office. But as for the front desk workers. This is my fav office. Love them! Thanks Ladies and gents for your phenomenal help.
Mwah!
♥ ♫•*¨*•.¸¸♪•*¨*•.¸¸?”
“Wow!!!!! I am blown away in a good way!!!! Brooklyn went above and beyond to help me with an issue returning an item, it was something she could have easily ignored. I have not had much luck in the past and she was a breath of fresh air! Im actually looking forward to going into the Post Office! I have never written a review before, but really appreciate the service and amazing help I received-Thanks again Brooklyn!”