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October 2023 by Elijah Miller
This shop is the best diesel and automotive shop in the Northwest. The techs are very competent and extremely honest.
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July 2023 by Anthony Vetter
Chris was amazing! We needed a new fuel pump and didn't have the tools to replace it while on vacation. He was able to help us out and squeeze us in to his shop. The previous owner had replacd the filter before but put it back in the vehicle a very strange and not so sound way, Chris was also able to help us get this put back together properly with our family's safety in mind even tho it turned a 20 minute job into an hour or so...within the day we had our truck back and she runs amazing! Great customer service, friendly, knowledgeable, dependable... Thanks again!
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June 2023 by Thomas Muir
Chris and the team here are FANTASTIC! I called on a Monday for a code for cylinder #4 injector control circuit. Being from Canada (about 3000 miles from here!) I was trying to get home and Chris was honest, said he would try to look at it on Monday or Tuesday and had an idea of what the problem was already and if it ended up being a bigger problem Friday was the best he could do. He said he was booked but would definitely try to look at it and get me fixed as quick as he could. Well Tuesday afternoon rolls around and he calls - all fixed! I'm very glad they were able to get me in quickly and get me rolling home!
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April 2023 by pat tasker
My rv gas generator started giving me trouble starting, per a google search it might have been low oil and since the oil needed changing anyway, i have had a devil of a time getting ANYONE to change the oil, so I am thrilled that they could change it and at quite a reasonable price ?. I was able to get into the parking lot and Jason changed my oil. I’m still having the same problem I had BEFORE I came in and they have been very helpful in trying to find out what’s wrong.When I leave the area to head south this fall, I’ll stop by on the way to get the engine oil changed in the rv (classA) and probable need the oil changed in the generator again too due to ALL the clouds this spring and probably fall, needing to run the generator to fill my batteries ?
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November 2022 by Ocean Tharp
Absolutely awesome, these guys were so wonderful trying every which way to help fix a tail light all the way down to the wires. Excellent service I will definitely be coming back!
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November 2022 by Nora V.
Well, it looks like I am the first person to write a truly glowing essay about this car mechanic. I tried to write a Google review but it wasn't able to allow me. This is a privately owned, full service auto/diesel repair shop that is the best in terms of its promptness, professionalism, and honesty. It's so cliché, isn't it? Finding an honest mechanic? Gone are the days when you could pop your own hood and figure it out on your own. Cars are so complex now with computerization and sensors that without that knowledge, only the well-trained mechanic can diagnose and treat the many problems that could plague a car. Powerline has been a real blessing in this weird post-pandemic bad new normal of endless demand for service, worker shortage, parts in back order, and incompetency as the rule rather than the exception. Powerline has been completely fair in its pricing and transparent in its diagnostics. They are realistic about their time frames needed to fix the problem and yet still by the grace of God manage to service the problem in a timely fashion. We were beset with issues on our Dodge Ram 2500 bought brand new in 2020, and Powerline was able to assist us in fixing various odd issues without us having to wait for WEEKS just for an appointment to DIAGNOSE at the dealer, only to have to wait for more WEEKS to fix. When you pull up to this garage you will see huge fleet of trucks they are working on. Obviously they don't need this review, they don't care because they are busy busy!! But they are worth a shout out because these kinds of places seem to be far and few between now that big box places are trying to take over small businesses. The owner is very hands-on at the shop, they call you back when they say they will, and they are professional and transparent. What more can you ask for? They are easy to find in Rathdrum. I brought in my Lexus and although it's not a diesel, they were able to help me diagnose a non-issue for my peace of mind at no charge. Thank you Powerline and the team!!
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October 2022 by Becca Gable
They were knowledgeable and fixed our F350 fast. They stayed in contact with us the entire time. No hidden fees or charges. Very trustworthy and I will recommend to anyone in need of diesel repair.
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October 2022 by North Idaho hotshot
Great service did oil change fuel filter and replaced my pacbrake line very reasonableMy transmission failed 48re and Chris and Jason rebuilt with HD towing parts and what a difference it’s been about 15000 miles and still no hiccups
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October 2022 by Titus Weeks
They've been my go-to mechanic for about 3 years now. Chris and Jason's expertise and steadfast customer service are unmatched. By far the best shop I've ever come across. Fair and honest. Chris and Jason take the time to explain your options as well as quality vs. price impact. They've earned my trust and I send all of my family here and will continue to do so for years to come.Thanks guys!
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October 2022 by Sara Taylor
Traveling out of town… called 15+ shops within a 30 mile radius, everyone was at a minimum Of 2 weeks out! Called Powerline Automotive and Chris got me in & out & back on the road for a suspension airbag replacement in 2 hours!! Thanks Chris!! Cannot thank you enough!! Small town customer service at its very best! ❤️
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October 2022 by Jeff Dairiki
Our RoadTrek suddenly stopped running while we were on a road trip. Jason and Chris managed to squeeze us into their completely packed schedule within a couple of days and quickly fixed the problem. They were very pleasant to work with, seemed very competent and knowledgeable. They run a clean shop. And the work was reasonably priced.If we lived closer, they'd be our regular mechanic. (If we ever break down in Rathdrum again, we'll be back! ?)
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October 2022 by Biarki Viorandr
Cris is always willing to help and is very attentive to my truck. He always explains everything. You can’t find a better shop in the area. He is honest and does an amazing job.
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October 2022 by Tony Villelli
Cris and his crew at Powerline always do great work at a more than fair price! Not only do they do great work at Powerline but they are as quick as any mechanic I have ever used. If you have a diesel pickup (or any diesel for that matter) you need to know about Powerline Automotive.
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October 2022 by jeff hiatt
Great experience with my truck at Powerline. I had a intake manifold issue, a EGR intercooler issue and a couple sensors that needed to be replaced. The communication with my trucks issues showed me their mechanical expertise and it also showed me that they wanted to communicate my trucks issues so I was at ease about the repair. Good mechanics are hard to find especially diesel mechanics. Hopefully I don't need to take my truck in soon but if I do I'm going beck here.
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October 2021 by Emersen C
I live in rathdrum and drive by this shop all the time and they always have a ton of vehicles in there lot getting work so I figured that was a good sign so I took my 73 jeep cj5 to these guys for some driveline work. Chris diagnosed my jeep and seemed quite knowledgeable and told me he could fix it. So far no complaint with the work done, The only thing I will say is if you choose to use this shop keep in mind THEY ARE A SMALL SHOP. It may take little longer to get it done but it will get done correctly depending on the job and other circumstances (parts availability, time off and other unforseen things) but regardless thank you powerline for taking some of the stress out of driving my old jeep
