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“I'm not local and I spent a lot of time emailing with the owners before driving to their store. They were both very responsive and helpful via email, and they and their staff were helpful and friendly in person when I got there. Good selection, and good sale, too.”
“We are so appreciative of the kindness and compassion shown to us today.. you guys ROCK!! The cone of shame was quickly trash canned for your much more humane inflatable collar and a recovery vest until our border collie DAISY heals! We looked everywhere else and no one had the alternative to torture..THANKYOU FOR FINDING ONE AS YOU PUT STOCK AWAY AND THEN CALLED US!! Daisy is sleeping peacefully and thanks you kindly❤️❤️”
“Love the vibe as soon as you walk in! You can feel the love the owners and the staff have for all pets! Lots of choices! Prices are competitive with Petco, in my opinion.... quality is everything! I also love to support local businesses.”
“I bring my Pyranese and my Australian shepherd mix here a couple times a year for grooming. The staff is friendly my pups are always happy. They do a wonderful job with all the fluff. Highly recommend.”
“Amazing Pet Store! I've never experienced a true mom and pop pet store until Duncan's. I say that because the best restaurants, stores, and places to stay that I have had the opportunity to experience throughout several decades have been smaller family owed and local businesses. Duncan's is one of those places. They are like family. Unfortunately their have been some people who have left with only 1 young man who came back that knows my husband and I as regulars and again have always treated us like family. The new employees are nice and kind and are still adjusting. However, the vibe from Duncan's is working its way through these new employees, and it's nice to see. Duncan's will always be our place to go, and we highly recommend this pet store to everyone we know and meet.”
“Always the best. My family has been taking our Schnauzer and Pomeranians there for decades. LeAnn is the best. She took over when her Mom, Marsha, retired. We've NEVER been disappointed.”
6:30 - 11AM 1 - 6PM
2179 W Seltice Way, Post Falls
Pet Stores
“I dreaded walking my dog because she pulled non-stop. I knew I wanted training for her, but she's not a fan of people she doesn't know. I took her to Camp K-9 and Alicia worked miracles! She learned all the basics and I look forward to walks now. :) It melted my heart when we went back for my training and Cheyenne was so excited to see Alicia. Well worth the time and money!”
6:30AM - 6:30PM
1717 Northwest Blvd, Coeur d'Alene
Pet Stores
“I was hesitant to take my 6 month old puppy to doggie daycare because, she is my little baby. With a long work day, I had too. I filled the vaccinations paperwork at 9:00pm thinking I would have to wait 2-3 days to get approved. But no! The next morning I was confirmed I could drop her off! It was relief how fast they got her in. During the day I was worrying about her, so I text via Facebook how she was doing, within ten minutes someone gave me a long detailed message explaining how much fun she is having and who she is playing with. It was very appreciated knowing my dog was having fun. When I picked her up she seemed happy and didn't want to leave. My only complaint is I wish I could get pictures or videos of my dog playing lol. Otherwise, great place and affordable.”
“I've only gone in once, but it was pretty good. I went in to get rabbit supplies, but the rabbits died the same week. So I wasted a lot of money. Anyway I highly recommend this place.”
“I spent an hour in the store and still felt like I didn't see everything. It's so cool! All of the staff are just the nicest, including the dog! I was able to get souvenirs for everyone, including my family and friend's pets. We highly recommend a visit to this shop!”
“I recently had the best customer service experience ever at Petco. Cassie went above and beyond to assist me. She explained everything perfectly, taking the time to understand my concerns about feeding my bulldog. Cassie guided me to find the best food for him, and her recommendations have made a noticeable difference in his health. I truly appreciate her knowledge and dedication. Thank you, Cassie, for your exceptional help!”
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“Leslie is very friendly and super helpful!!!! She was polite when I called and happily walked to the shelf to tell me exactly what they had in stock before I drove down. There price in the store was cheaper than online - - - and more importantly they had it for immediate use. I believe Leslie also stated they give a military and first responders discount. Outstanding customer experience.”