9AM - 5:30PM
14678 N Kimo Ct, Rathdrum“I worked with an amazing representative Felicity. My son was buying his first home and Felicity was so quick, knowledgeable, and the transaction was seamless. I have a construction company and I’m a realtor and in the 25 years I have been in this business, I have never had a bank and representative operate as efficiently as they have. I look forward to my next transaction with them.”
9AM - 6PM
1729 E Seltice Way, Post Falls“My experience with MACU and this branch began when I needed financing for a new car after I hit a deer and my SUV was a total loss. Kiana worked closely with me, as I had excellent credit, but my debt-to-income ratio ratio was just a bit beyond where underwriting would prefer it to be. Braden was hearing our conversations and came over several times to advise Kiana on ways to tweak my application to get it approved, and they were both so very friendly and knowledgeable. They both advised me on the benefits of opening checking, savings, money market, and credit card with MACU, and I ended up choosing to consolidate my little credit card debt with MACU, as doing so actually earned me rewards, and there were no fees involved. Kiana reassured me that I was good fit and a good risk for MACU, even showing me her computer monitors at all times and hiding nothing – it was clear they wanted my business, and she and Braden did absolutely everything to earn it. I cannot begin to tell you how personable and professional these two were and are, and how grateful I am that MACU chose to approve my loan, for I would not be in my new car without everything they did to get me into it. Kiana even printed out free temporary checks for me so that I did not have to buy checks that I will barely use, and she had debit and credit cards ready for me to take home after I closed my loan. She showed me how to use the MACU Android app, and advised on how to set up alerts and how to set up transfers between banks. The only downsides for me with MACU are that the closest branch (Post Falls, ID) is an hour and a half away from where I live, and the branch is closed on the the weekend. Otherwise, MACU is a perfect fit, and I am pleased to once again be a member of a credit union, with its family-like attitude and better interest rates. So far I am loving the functionality of both the app and the website, and am very impressed by what I have seen and with how I was treated by MACU. Thank you Kiana and Braden, you two are the best!!!!”
“Beau at the counter was amazing. I didn't know there was customer service like that anymore. He was kind, accommodating, ans made it easy to be across the counter from him. 10/10 recommend him. They were busy so it made it difficult to see someone about a bigger issue like setting up a savings account. I would decrease it by .5 point for that but because Beau was so awesome I'm going a full 5 stars.”
“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”
“Needed to take the time to mention John DeLuca senior mortgage loan officer. He was absolutely amazing to work with and I would recommend him to everyone he is knowledgeable, friendly, and a straight shooter. John will not steer you wrong and will help every step of the way. Please give this guy a raise ICCU he is certainly a vital asset to your company.”
9AM - 5:30PM
200 W Honeysuckle Ave, Hayden“Jennifer and whoever the manager that helped her today are the kindest people. Thank you for your kindness and willingness to help and go the extra mile for me. I appreciate y'all and hope y'all have a blessed day ❤️”
9AM - 5:30PM
3031 E Mullan Ave, Post Falls“A great CU and esp for auto loans. I always have good service. I might take a half point off for over payments not going on principle without elbow grease. Anyway it all goes strat at payoff time. In context you battle this at most lenders. Ford and Toyota Credit aps make the process a hair easier. But many cars don't qualify for Corp lending. P1FCU is my go to lender. Thank you P1FCU”
“Friendly and helpful staff. I've banked with numerica about 5-7 yrs. Not happy they won't sell rolls or boxes of coins unless it for business use. They helped me get my car at awesome apr with decent payments.”
“This review is for a diligent employee at the Post Falls branch - Josiah. I am a real estate agent and the title company, the personal representative of the property and myself could not get anywhere with the corporate or people in charge of loan pay-offs. A request had been on-going since April while the property was in escrow. We had 1 business day to keep the transaction from falling apart. Our title officer had never encountered such obstacles in getting a pay off amount. I walked in to the branch and told Josiah I was very frustrated with the company he works for but I was not going to take it out on him. I just needed help. He assured me by the end of the business day he would contact the right people. He followed through and Global Credit Union is very fortunate to have a dedicated and responsible employee.”
“I’ve been to many branches. This one has the best customer service!! Tellers are always willing to take the time to solve problems.At another branch yesterday, one of my concerns was completely blown off, offering no assistance at all. I was ready to leave the credit union for good.Today, at the Crossroads branch, Will was amazing. Listened and solved my online banking issue. Because of how he handled this, I will stay with STCU.”
“I set up my account and cd today at Post Falls ICCU. I was assisted by Taylor C. She was very knowledgeable and explained all steps clearly. I will definitely recommend ICCU to others.”
9AM - 5PM
8370 N Cornerstone Dr, Hayden“Kari helped us set up an account. She was super helpful and we enjoyed talking with her, I definitely would recommend asking for her, super friendly and knowledgeable! Thanks Kari!”
“I've been a member for over 5 years and I've never had any instances of screw ups on the banks part. Always very personable and friendly! I've done business with Dalton Gardens and CDA and have had only good experiences! The only time the lobby is closed is if it's before 9am, in which case the drive through is open. Very happy with this credit union.”
9AM - 5PM
465 W Bosanko Ave, Coeur d'Alene“Pretty good in person service. I dock a star overall due to issues with the bank denying direct deposits or charging a 6 dollar fee to process them... I don't know why there's a 6 dollar fee for bank people to do the bank work.”
9AM - 5PM
3903 E Primrose Ln Suite 101, Post Falls“Absolutely love this bank. Customer service is always top notch on the phone. The in-person experience is even better. Had to make a rather large purchase in their parking lot for a car and they gave me great advice and had my back. Will stay with STCU forever!!”
“Have been a member of Global for years. I have always received the very finest service. Everyone is down home friendly and very professional. Wouldn't want to bank anywhere else!”
“With accounts at 3 banks in rathdrum I must say P1FCU has treated me great they understand my situation with personal and business accounts and treat me fair thank you !”