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September 2023 by Kylie Burnett
I will NEVER recommend Wells Fargo to anyone. This bank is a complete joke. I was recently frauded (which I believe was from a WF Employee), they called/texted me from a WF registered number. WF did not do anything about it. Local branches are ZERO help. I legit had to make a claim with the ID State Attorney General just to get this taken care of.Switch banks if you have WF. ICCU is my new bank and I couldn't be happier.
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July 2023 by Laurie Riffel
Used wells Fargo a few years ago. NOT recommended. Way too many rules. Poor service
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November 2022 by Brayden Simpson
I made an appointment and when I arrived the banker had forgotten I had an appointment and went home early
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October 2022 by Jerry Gaskin
I have say a big thank you to Elija! He is always so pleasanthelpful and knowledgeable. He is one of wonderful people that only comes around so often in life. He needs to be recognized and appreciated for how good he is at his career path. Keep it up you will go along way my friend.
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October 2022 by Kayla N.
We love love love Erika! She helped my boyfriend open an account with Wells Fargo. I have been banking with WF for years & I finally switched him over. His first ever experience with WF was with Erika and she was nothing but amazing. She is the sweetest person ever. She answered any and all questions we had. We also drove from another town just to open another new account with her. 10/10 would recommend going to Erika!!
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September 2022 by Germaine Cousin
When you are treated like you don't have an account or have no value. This is the place to go!
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August 2022 by Jack Gebhart
Poor customer service insde the drive up customer service is much better.
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July 2022 by Tony Simental
Amy was great with my wife. However unreal lack of basic customer service communication skills. Basic Wells Fargo validation process confirming vender authenticity was handled ever so poorly. I was told over the phone that a bank teller “MAY” speed up vender authenticity or validation, to confirm a check written to us was not fraud. However the “Acting Manager” seem to talk down, be little, and interrogate my wife about the check’s origins and authenticity. I have had my account with them since 2010 after I return from out of town I WILL be deleting my Wells Fargo accounts.
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July 2022 by Amanda T
Eli and Mercedes are very kind and did their best to help me. They fixed my address change mishap.I misplaced my debit card and obviously wanted a replacement one ordered. They sent me to Erika to help with that and help update my mailing address for the shipment of the new card. I specified what account I wanted it from and which addresses I needed to keep the same and to only change the mailing address so that I can receive the new card via mail. She did not listen and changed all of my addresses for every account to the new mailing address and then ordered a debit card for a checking account I did not need a card for, nor did I ask for it. I needed all this done for one specific account and asked to make sure that is that she did. She said yes. I called the Wells Fargo number to verify the order because I did not receive a confirmation email, and that’s when I found out about the additional card order.Don’t bother with this location if it’s something this complicated. Just go to the Coeur d’Alene branch. They’re fast, and they listen.
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April 2022 by Joshua Stokes
Shame on these people working here!! I hope the branch manager reaches out to me so I can discuss what took place with the terrible employees and how terrible they treated my sister and father when they didn't even care or want to help my family try to handle my late mother's affairs...SHAME!!!
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January 2022 by Charity Steiner
The tellers here are always so friendly and quick with service! I really recommend this branch!
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August 2021 by Debby Palmer
Have been trying to call this branch for 2 days and have gotten nowhere. Even hung up on me. I need info before I go into the bank so I'm prepared. As usual, this branch is useless . Never helpful. And they have the slowest drive thru of any branch I've been to. So aggravating.
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August 2021 by Scott Reynolds
Terrible experience everytime I have to go in here. Seems there’s only one teller and two or three people sitting behind a desk to go to be a teller.
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May 2021 by Jacey J.
Trust me, skip this branch because they can't give you the services you want anyways. If I could give --2 stars I would. This review comes after 5 different visits, - all negative, ive continued to give them the benefit of the doubt, but they keep proving me right! HORRIBLE WELLS FARGO BRANCH!! This is the absolute worst branch to use. Their employees do not count correctly and they have a high turn over rate for employees, so the cashiers do not really understand the business. It seems like they are always overwhelmed and training people.... They always try to close early and they always pick and chose what transactions to do. Nothing is kept secret here, the managers feel the need to provoke other people in line by telling them your business. Not okay. I would 100% use a different branch, this one needs to have an upper wells fargo represented check in on them. They never use the money counter or double count the money unless you ask which we should not have to ask, beyond unprofessional. I will not be coming back here.
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April 2021 by John Roach
I've been disappointed before, THIS TAKES IT TO ANOTHER LEVEL. THIS WAS BY FAR A REASON FOR ME TO PULL ALL ACOUNTS. IF YOU USE THIS BRANCH YOUR SUPPORTING THE VIEWS THEY ARE PUSHING.THE TELLER ARGUES WITH YOU AS YOU STAND THERE. THEN, DECIDING ILL DO BUSINESS AT ANOTHER LOCATION, A MAN EXITS THE BANK WITH A MASK.. I ASK IF HE WORKS THERE. HE SAYS YES. EXPLAINED MY FRUSTRATION AND HE RESPONDS WITH ONLY "SORRY YOU FEEL THAT WAY" AND WALKS AWAY IGNORING ME.YOU CAN BUY A FAST FOOD BUGER, SIT WiTH HUNDREDS OF PEOPLE, GO TO THE STORE AND NO ISSIUES. IF YOU WANT TO PULL CASH FROM YOUR BANK. THIS PARTICULAR BRANCH THEY ONLY OFFER CHINESE MADE MASKS WITH A RED DOT ON THEM. MAYBE IT WAS A SOVIET STAR. BUT MADE IN CHINA FOR SURE.YOU PEOPLE! REALLY!
