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February 2024 by Ryan VanZandt
Jimmy is the best! They have great customer service at the counter as well.
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February 2024 by Terrie Peres
Bad service tells you things that need to be fixed that sra not broken
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February 2024 by Lisa Olver
It is insane how hard working, efficient and fast they were to fit in all the work I had to have done on my vehicle. I really thought I'd have to leave it overnight in the very least but they stayed until it was done which is truly going above & beyond. Especially since it's my only vehicle to take my kids to school & to get to and from work. This is why they are the absolute best!! Thank you!
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February 2024 by Travis Babb
Fast, friendly service. Fixed my tire quickly. No charge and sent me back out "on the road again" thanks guys!
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February 2024 by Rachelle Kelly
Seriously so friendly and kind . Any automotive stuff can be stressful but the people here seem to genuinely care about your concerns and want you to feel safe on the road. They explained things to me so clearly and were in good spirits about it.
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January 2024 by Ean M
Took a work truck in(railroad) for extreme vibration. Requested tires get balanced. Their records and my receipt for those tires showed balancing was charged(beads). They didn’t balance bc tires had beads. I went to Goodyear after who busted the tires down and they didn’t have balancing beads in them. Go somewhere else that will listen to you because isn’t the place. They shined me off on the phone after the fact too. My steering wheel was shaking violently and they didn’t care. Gooodyear took care of it.
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January 2024 by Luke S.
Worst customer service I've ever experienced from a "mechanic", if you can even call them that. Went in with a brake issue after just getting a brake job done. Was sure all it needed was a flush in the brake fluid. They refused to do anything because "they didn't install the parts" and insisted we pay for all new parts for them to install. Then proceeded to write up a quote after being told we didn't want or need one. They're a bunch of money hungry scammers. Took the car over to Tire Rama... and guess what? They took the car in, flushed the brake fluid and had the car running good as new in about 30-45 minutes max. Here's the real kicker, they did it for FREE. Thats good business right there. I recommend anyone thinking about going to Les Schwab, don't. Turn around and give your business to Tire Rama, they deserve it way more than this place.
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December 2023 by Paul Iverson
Needed a tire rotation,in/out in 20 mins,always been treated great,thanks!
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December 2023 by Marty Griggs
Had a low tire, tech came out and filled it up
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December 2023 by daniala grimm
The best service
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December 2023 by Kayla Brazeau
Never coming here again. This used to be my go 2 spot but after the last time it's a no go!. I asked for an alignment on my Durango they said nope no can do unless you replace all this because it's dangerous and we don't want to be liable. So I went and got a 3,000 dollar loan and said okay fix it all. Come to find out today from my mechanic friend who didn't even know I had all this done and comes out from under my car like" who did your alignmen" and I said les shawb and he was so upset that they gave me a barely okay job for me to make it to work. These are ppl are putting others lives in danger. My worst fear is dieing driving to or from work and I could have. A poor man's alignment is better than what I got for 3,000 dollars that's disgusting. Came to comment to maybe save someone's life and tons of money. Don't not go to les shawb
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November 2023 by BethAnne Wilder
We had them do some work on our vehicle before a long road trip up to Alaska. They didn’t do the work correctly. Fortunately the car didn’t break down on the ALCAN, but the incorrectly installed parts did extra damage to the vehicle. Still haven’t been able to work out any sort of remedy with Les Schwab even after calling the manager and contacting Customer Service. I used to like them, but they totally dropped the ball and left me screwed. Never doing business with them again.
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November 2023 by Scott French
Terrible customer service! I came in to get the tires on a car balanced. 2 hours of waiting later, the technician told me the tires were too worn to be balanced. I told him ok, we are done. Just give me the car back. When he figured out I was not going to buy tires, he told me to leave and not come back.Don't worry. I WON'T BE BACK.This same store is known for the highest revenue in front end work at all Les Schwab stores. I know why... One worn tie-rod on my wife's Ram was translated into $3,500 worth of new parts being recommended. Even the dealer is cheaper than that.SHAME ON YOU.UPDATE: I'm not interested in helping you figure out why you pump up quotes for unnecessary work. Neither am I interested in wasting my time with rude, unethical mechanics.Hard pass on ever setting foot in your store ever again.
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November 2023 by Alice Zabielski
Very disappointed. My husband paid over 400.00 for new tires to be put on the front because the old ones needed to be replaced. He specifically said for the front. After waiting for over an hour, we left thinking it was done right, he noticed that they put the new tires on the back. Why did they put them on the back when it was specifically said the front? We are not very happy.
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October 2023 by angela H
Fixed my tire leak for free! Awesome for that!UpdateSeems no plug was put in, just a patch and now its leaking again and no one will touch it because of the service by les schwab, so I have to get a new tire tho my tires are still in new condition. Was told no plug could be put in, but come to find out, there was plenty of room for a plug. And there is no les schwab near me in Texas. Guys, I would of paid to have a plug put in if that is why u didn't bother because you were busy. ??