Global Credit Union is a member-owned, not-for-profit financial institution that provides a range of banking services to its customers. The credit union offers competitive rates on loans, including car loans, mortgages, and business loans, and members can enjoy fewer account fees compared to traditional banks. With real people available 24/7 to assist customers, Global Credit Union is known for its exceptional service. The credit union has branches in Alaska, Washington, the Phoenix metropolitan area, California's San Bernardino County, Western Idaho, and serves all employees of the Department of Defense and their families. Customers praise the dedication and responsibility of the employees, such as Josiah from the Post Falls branch, who went above and beyond to resolve a complex issue with a property pay-off. Additionally, customers appreciate the understanding and grace shown by employees like Chelsea and Jalynn, who waived significant overdraft fees for a customer who was leaving the credit union, recognizing the financial impact it would have. Employees like Amber Depreau are also commended for providing great customer service, even in areas outside of their primary responsibilities. Overall, Global Credit Union is a trusted financial institution that prioritizes the needs of its members and provides a personalized, supportive banking experience.
The drive thru window is soooo slow. Not joking, 10-15 minute wait per car. Do better.
February 2022
I have mostly dealt with Amber Depreau. She goes out of her way to give great customer service even if it is not her department...
October 2021
Kylee and Ryan are amazing. Setting up my membership and getting my auto loan was quick and efficient. Kylee was very thorough in explaining all the benefits of my new Global CU accounts!
