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January 2024 by Lola Sarsfield
Outstanding customer service
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October 2023 by Danny Fricker
Very helpful. Return was easy and funds returned on my card, same day
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October 2023 by Kell Morris
Friendly and helpful staff. Very knowledgeable.
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October 2023 by Michelle Nickolaus
Friendly help. After we got helped the manager took us to lunch
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June 2023 by Orlan Dove
Between the store and online orders worst company to deal with. If you are able to order something from them it most likely is the wrong part. Also somehow you are able to go through the entire ordering process to just get an email a couple days later saying the part is unavailable.
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June 2023 by David Parkins
These guys sold me a battery in the fall for my mower and when it went bad in the spring and tested as failed they told me it was out of the three month warranty so they would do nothing to help me accept sell me a new battery. When I brought up that I would not spend $80 on a mower battery if it was only expected to last three months, she told me that they expected their batteries to last years but mine just didn't and that's too bad. Well she insulted me and I won't be back there to spend another dollar.*Edit* So It turns out the batteries at North 40 are half the price, twice the warranty time period and higher cold cranking amps. I wish I would have shopped around before making my original purchase at AutoZone. Lesson learned.
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May 2023 by Laura McVaney
Love these guys. Trusted repairs in the past at acceptable charges. Don't charge for diagnostic services. Highly recommend. Ask for Les.
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April 2023 by Scott Gammon
Good vibes from Auto Zone helpful polite and have what you need.
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March 2023 by Jennifer Reynolds
These guys are incredible! My check engine light came on and I found out that Autozone will run a test to let you know what error codes come up as a result of the warning. Scott helped me that night (in zero degree weather) and I can not even express how grateful I am. The first code was for the catalytic converter. His advice worked perfectly and I was able to correct the problem immediately for under $30, instead of a $1000 repair. The other issue wasn't as simple, but he made sure I knew what the problem was, how to address it, and made sure I had all the tools needed, so that I could be confident and never in any danger of possibly being stranded. He went so far and above the call of duty. The care for their customers is beyond anything I have ever experienced! I am forever grateful to Scott and his crew. This is not your ordinary Autozone. These guys care about people. Thank you so much Scott and crew!!!
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February 2023 by larry beeton
Awesome got 5qts of full synthetic 5w-20w for 15.00
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December 2022 by Melesha Sonley
Staff has always been friendly and helpful. However they started closing earlier than normal. Probably around 7 or so due to short staffing. Not sure how long that could go on.
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December 2022 by Fungus Amungus
After paying $72 for a set of wipers I asked them to help me put them on. He said no as their rule is 2 employees must be in the store at all times. These 2 guys stood at the counter doing nothing with no customers. I returned the blades, went across the street to O Reillys, bought blades and they put them on (also w/ only 2 emplyees). I will go to O Reillys first from now on.
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September 2022 by James Waggoner
So I thought I was calling Oreilly’s and the assistant manager answered the phone. He didn’t answer Hello this is Autozone and amazingly could not find me in the computer system. I was a little frustrated and ask to talk to someone else. Anyway we figured out that I was calling wrong number. I started to apologize but he he started yelling over the top and hung up the phone. That’s when I remembered why I shop across the street at Oreilly’s:)
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August 2022 by Megan Pena
Completely Incompetent. Horrible customer survival. They were very rude and couldn’t get us the parts we asked for. When we asked and paid for parts, we were told they would have them in by the next day. Didn’t have them, went by again they were closed because they don’t have people to run the shop. Went back a 3rd day and still didn’t have the parts. Then gave us attitude. Told us we could go across the street if we didn’t like it. So we did.
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August 2022 by Andrew Sahalie
A super smart employee thought up a solution to help us out. Exceptional service.
