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May 2024 by Eli Sears
Give Konner a raise , best worker I’ve seen
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March 2024 by Melissa Neiers
Skylar was great! Very knowledgeable about product, discounts, operations and selection for my husband and me.
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March 2024 by Danny Estes
Very helpful friendly service and took care of all my needs in a timely manner.
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March 2024 by Matthew Forster
Skyler was nice when I came in but he has poor follow through and this store is poorly staffed. I was told by Skyler to take his number and text him a time to talk the following day because the wait would be too long the day I went in and I had to travel for work the next day. I've texted Skyler a couple times now a long with a call and after days of him not responding, I'm sure he's not going to respond for what would have been an easy sale for him. Poorly staffed store. My only experience with the reps is that they don't follow up with customers when they say they will.
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February 2024 by Madie Villeda
Olivia did an amazing job she knows so much and was an amazing help
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February 2024 by Amber Moore
Olivia helped us on Feb 3rd to get 2 new phones. She was quick, courteous and very professional. Thank you for having her here.
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January 2024 by J.Peter Eliason
We upgraded our phones and came into this store. The employees were nice but they didn't know how to explain options to a couple of senior citizens with limited tech skills. They talked over our heads, and they didn't qualify us with questions of what we really wanted(ie. sizes, memory), all they showed us was colors. Please tailor your sales pitch to the specific customer in front of you.
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December 2023 by David Miles
Everything about this store was great.
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December 2023 by Kimberly Tea
Friendly felt very welcomed and enjoyed my visit left w what I expected to leave with at a very inexpensive unexpected price. Thank you Victoria from Verizon
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December 2023 by Lance Bethke
Customer service is lacking. I traded in my phone and it has taken 6 months, 5 in person store visits and 3 phone calls to customer service to get the credit i was promised.
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November 2023 by Ian Parker
He was very professional and handled everything in a timely manner.
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November 2023 by JD Scott
Very helpful. Awesome people.
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November 2023 by career connection
Justin and Skylar were both great. Explained why I needed a new phone. My LG was no longer made and was not being updated. They showed me a basic phone like I asked no upsell. Appreciated that very much. While deciding on phone and accessories Skylar noticed I was using a business debit card and he immediately stopped everything and changed everything to a business account saving me a considerable amount of money. I appreciate their help and honesty. I love this store and highly recommend it if you need Verizon.
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November 2023 by 8Berny Newman
The quote "Above and beyond" does NOT do justice to the EXCEPTIONAL service we received! Madie started us on a phenomenal experience of getting new phones AND watches for my husband and I at literally next to nothing, cost wise! We would not have known all the discounts and offers without her vast knowledge! Justin and Madie then got EVERYTHING set up and registered. Justin and Madi made sure we knew how to use our new devices and insured us that if we have any questions, they are just a phone call away! and from the experience we just had, I believe it! Just amazing!Dave and Bernie, Pocatello.
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October 2023 by Brandi C.
We had some issues but it was eventually made right. Thank you.
