Truck Rental in Pocatello, ID

“What a fabulous business to work with! I had to drop off equipment from a different state, and the employees were knowledgeable, expedient, and very friendly. Highly recommend using this business.”

“There are not enough words of gratitude or positive feedback that I can give to Daniel. I found myself in a pretty frustrating situation with another delivery service and I called Uhaul on a whim to see if there was any way I could possibly get a storage unit for 24 hours, and get something delivered to it...without being there.

From start to finish, Daniel listened to my problem, empathized (when he didn't have to!), and was solution oriented. An absolute 180 in customer service that I experienced with the company I was getting my delivery from.

On the day of my delivery, we drove down from Bozeman, MT (4 hours) to try to there before they closed at 7pm. We were a few minutes off, and Daniel was there ready to help! He helped us load up our delivery only to realize that...we need a U-haul! Without skipping a beat we were registered, hooked, hitched and loaded and on our way back home.

As a hospitality professional of 20+ years, I was honestly moved by the graciousness, help & care Daniel provided. Daniel and his exemplary customer service care will absolutely be shared in my leadership mentoring!

Thank you!”

“We have used this service many times and it's always top notch! The cars are clean and there's always a great selection! This time was a little extra special though! Kristen was so professional! We called ahead because our car had broken down on the freeway and she had our car ready for us when we arrived! The rental process was seamless and the return was even better! Thank you Kristen for the great experience! You are our go to rental service ❤️”

“Update: After U-Haul apparently read this review they refunded the amount that I had been over charged and am happy to still have respect for this company and realize they can't control everything their employees do at the time. I will change the rating once again to the reputable company I had known them to be for multiple decades I've done business with them. END of UPDATE...I'll never rent from this company again as they charge extra fees that they do not tell you about and then try a turn it around on you that it's somehow your fault. No longer a reputable company.”