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November 2023 by Elaine Hoye
In general I have had very good service from Teton Honda. My feeling is that it is probably substantially more expensive then an independent repair shop. Teton Honda does offer perks, such as rides home And a free car wash with service.
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November 2023 by Keith Perkins
We had a poor experience with them in the past but they really out did themselves this time around. I had to take my vehicle in for service for a few items. They went above and beyond. They were welcoming and very polite. They fixed my vehicle very quickly and had exceptional service! This place has changed so much and I look forward to doing business with them in the future.Great job guys, it is very appreciated!!
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November 2023 by Merrilee Leslie
Gibson and Kyle were absolutely amazing. They were kind, helpful, answer all the questions, and made us laugh. They got us the best deal on the car that we want to. We will be back!
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November 2023 by Jeff McKerrell
Excellent service and communication from Kyle and the service manager. They had to repair my vehicle and then ship it to me. All done without a problem. Lots of communication. Nothing but good things to say about the service sept.
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October 2023 by Connie Marshall
Salesman, Jesse Swift, was excellent! He remembered and followed through with even the smallest requests we had. When it was time to pick up our new vehicle, every member was kind and courteous. Tommy explained the options clearly and answered all our questions. The only issue we had was as we were ready to leave, it started to pour rain!!!
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September 2023 by Lesa Crawford
I came in for service on my vehicle, not intending to purchase a new one at this point. However, I spotted a cross trek on the lot and knew it would be time for a new car sometime soon (in the next year). Kyle was great to show the vehicle, encouraged me to drive it. He got some finance info for me and I felt it was out of my price range.That night I went to another dealership, they were able to get a vehicle into my price range so I took it home for the evening.A friend came over that night and I explained the situation, she knows Kyle and said go back to Honda… see what they can do.I returned the vehicle to the other dealer the next morning. I called Kyle and he was great to work on payment amounts again for me.I am very happy to have the vehicle that I liked the most and grateful for everyone on the Teton Honda team that worked together to make it happen.I purchased my last vehicle through Teton Honda, love the service department and am very happy to work with you all again. -THANK YOU
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September 2023 by Brandye Lindstrom
They have Always been extremely helpful in the service department. I’ve been going for over a decade. My current situation (dead Pilot) means I now have to buy a new vehicle. A task that I loathe. The salesman walked the lot with me today and it was the best lot experience I’ve ever had. I’ve done tons of lot walks because I usually take months to purchase. So, thank you for easing me back into the market today.
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September 2023 by Michelle Mittelstedt
Kyle and Tommy were a joy to work with! They were incredibly helpful and friendly. They provided an easy and positive car buying experience. We would gladly purchase our next vehicle from them.
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September 2023 by Nicole D'Ambra
I purchased a brand new 2023 Honda Civic, from here I worked with Sean/Holli, and Gibson and they were absolutely amazing to work with. I didn’t feel pressured, they each were wonderful and completely down to earth. They were very thorough when answering my questions and explaining my options and how those options would work through the life of my loan… etc. I’ve already referred my family to them.Thank you TETON HONDA for a great car buying experience!
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September 2023 by Jazzy girl
Daughter just purchased new Car with Teton Honda, in Pocatello, Id. we were so impressed with the smooth sale. Everyone Involved made this such a refreshingly easy purchase and wonderful experience. Usually buying from a dealer has always proven to be such a tiresome, irritating high pressure sales event that makes you want to walk off the lot. Not these people!! I intend to go back for a vehicle for myself, and I will share with people in the Magic Valley regarding my experience. Keep up the great work!Sean, salesHolly, salesGibson, financeThank You,Donna D.
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September 2023 by T Al
The service workers were really awesome. I called them on Friday morning asking if they have any availability to get my car service; they said they were so busy and scheduled all day so I asked Greg if any cancellation would you let me know to bring the car so he called me around noon and said they have somebody canceled their appointments would you come at 3:00 I said yes and I brought it late and they did take care of my car and got done quick.Thank you guys and appreciate you guys good teamwork
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August 2023 by Cindy R.
They were able to get us in the very next day the service staff are extremely friendly and helpful. They took time to explain things and give us options. I would recommend you taking your vehicle to this dealership.
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July 2023 by bruce maxwell
Just bought a new 2023 Honda RTL-E from Teton Honda in Pocatello today! What a great team at Teton Honda! My salesperson Jesse is very knowledgeable and I am very pleased with my experience and deal with Teton Honda!Again thanks!
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July 2023 by Emily Jane Blewitt
I I was so grateful to be able to come to Teton Honda and actually receive helpful and impeccable service. We bought our car at a different Honda dealership in the area. Very early on we noticed that there were sounds coming from the back strut. We talked to the dealership where we bought the car, and they listened and inspected and were very disrespectful in their response, and made us feel crazy for hearing the sound that we were positive about hearing. Finally, we chose to make the drive and go to Teton in Pocatello. We didn’t tell them anything other than there was a sound coming from the back right tire and they immediately recognized the strut issue, that shouldn’t have been there with such a new car. They repaired the issue, they also did a recall repair without us even requesting it, and were so swift with their service. They were respectful, kind, communicative, and so helpful. What an amazing experience, especially in comparison to the poor experience we had with the nearby Honda dealership.
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July 2023 by Rod Johnson
My experience at Teton Honda Service Department was amazing! Kyle could not have been more helpful and kind. He gave options and worked my Honda Odyssey van in and was direct and honest saying it may be 1-2 days which was no problem. He called at 4:00 pm explaining the review of services performed and options for concerns. I decided to have cabin filter changed and he said it would all be ready by 5:00 pm way ahead of my expectations. He also gave recommendations for future maintenance. I am grateful and think him and the great crew!!! ??
